wesleyhillautos
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Joined 4 years ago
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Re: In-Tray document pre-fill OCR feature not working with some suppliers
Hello just letttinng you know that the documents I was having trouble with are now pre-filling properly when uploading to the in-tray, since the most recent software update. Thank you for the help provided with this. Kind regards Donna Thomas559Views2likes0CommentsRe: In-Tray document pre-fill OCR feature not working with some suppliers
Hi Samara, thank you for your reply. Yes this is still occuring, though since my original post I've noticed it is only happening with one supplier invoice. The document has not changed, this started happening after the recent software update, so the past document that did work and the current document that is not working is the same document. I have attached a copy of an example document for you. Kind regards Donna Thomas Wesley Hill Automotive Services597Views0likes2CommentsIn-Tray document pre-fill OCR feature not working with some suppliers
Hi, I installed the lastest MYOB AccountRight update a few days ago (2022.9.0) and since the install some of the purchase invoices I upload using the in-tray are not pre-filling, when before they would. I have found that for some suppliers it is working fine but for others it is not. Wondering if anyone else has had the same problem? The OCR pre-filling feature is great when working properly as it saves a lot of time by pre-filling information such as supplier details, invoice number, date and purchase amount. Hoping there might be a quick fix?SolvedCreate a new sales invoice using existing customer
Hi, wondering if it might be possible to add a feature to MYOB AccountRight where you can create a new sales invoice using the existing customer, i.e. If you are in a previous sale for that customer and want to create a new sale for that same customer, could their be an option for a 'new sale; button with 'use customer' as a drop down selection button?280Views0likes1Comment