BalmoralPnC
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Joined 4 years ago
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Bank Reconciliation
Hi, I'm having difficulties with entries that are appearing in the bank reconciliation screen in error due to choosing the incorrect bank account at upload time or when processing super payments etc. Myob won't let me delete the purchases as payment was applied, albeit from another bank account. All bank accounts reconcile and match, its just that there is a list of approx 10 transactions that I don't seem to be able to clear. Suggestions?? Thanks SachaSolved234Views0likes1CommentRe: Double Payment of Super - please help to rectify
Thanks - checking - do I still need to reverse if I am adjusting the next pay? We have been charged twice for the super payment and contributions have gone through to members accounts twice. If I need to reverse, am I reversing the whole Super Payment or just clicking into each individual employee ? And on what date should this be done as this occured in Sep 2024 and our financial year ends 31/12/24. Also 4 of the staff members that were overpaid have since left so not sure how to deal with that? I have finalised the last payroll for Jan and would like to tidy up as part of this months' super payment. Thanks.125Views0likes0CommentsRe: Double Payment of Super - please help to rectify
Hi I'm still in need of some specific advice for the double payment that occured in September. This only shows up on the Payroll Advice once however payments have been made to employees' funds twice. How do I offset this towards our upcoming Jan super payments please - specific advice required thank you.150Views0likes1CommentDouble Payment of Super - please help to rectify
Hi, We have a year end of 31/12 and I was just reviewing somehow Sep2025 super was paid twice through Myob Super for 19 employees and the bank account is reconciled. You can see from attachment that I've only just uploaded Nov and Dec batches last night and so they are still processing payment status. Is it too late to reverse one of these and apply the $5,925.29 double payment to one of these? I'm really quite unsure how to best treat this with year end / audit coming up so appreciate any advice before these payments for Nov/Dec are processed. I've no idea how the Sep was done twice. In bank feeds one was auto matched against all employees through Myob Super but the 2nd one was manually applied to Super Payable. see attachment. I have checked my own Super Fund (as I am also an employee) and the Sep amount has been allocated twice - 3 days apart. Please advise. Thanks SachaSolved352Views0likes6CommentsRe: Myob Team
Thanks Doreen, do I need to remove myself as approving manager from all locations? But I hope to be able to re-appoint myself as approving manager as I approve the timesheets - will this cause problem again? And this does not resolve our issue with not being able to use Myob Team for Kiosk. What do you suggest there? Will me be able to sign in rectify this? Is there anyway to avoid Myob software updates freezing Myob Team Kiosk please? Thanks again. Sacha96Views0likes1CommentMyob Team
Hello We've been using Myob Team app and Kiosk for staff to sign in on an ipad. I am getting an error message when trying to log timesheets "A problem occured attemptin to load MYOB Team. Please try again later." I've not changed my login/password, I've tried deleting myself/location, re-inviting (which loses the timesheets in the process so super annoying). I've deleted the app and refreshed to no avail. The kiosk app on the ipad has also frozen and we find whenever Myob does a software update this occurs which again is super annoying. At the moment we've been locked out for a week and I'm on a one hour call waiting for Myob. I do hope you can provide a speedy solution. And whilst I'm on here, is there any way we can export our timesheets into a job code in Myob? This doesn't work and we seem to have to manually check/enter which defeats the whole process of seamlessness. Thanks Sacha177Views0likes7Comments