Dom1982
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Joined 4 years ago
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Re: Online payments are not closing the invoice
Hi Doreen i need assistance can you please assist. my invoices are not closing off when a customer makes payment via the myob online payment system, the link doesnt tell me how to fix it, just says myob should automatically close the invoices there are no settings to change.72Views1like2CommentsRe: Online payments are not closing the invoice
is someone from myob going to respond to this issue its leaving invoices open and if they pass there due date the client is receiving a late payment reminder but they have already paid. your new online payment system which changed about a week ago is not working, along with this there is a small difference in the amount being paid so its not the exact amount being offset169Views2likes0CommentsRe: Online payments are not closing the invoice
im having the same issues online payments are not offsetting the invoices and are still showing as owing. i assume this will blow up shortly as everyone would be having the same issue. since Wednesday i have invoices outstanding and clients have paid via credit card, what to do now, this is messy194Views2likes2CommentsRe: Open invoices not appearing again !!!!!!! come on
Hi Sean not sure if know what i mean if you click on the below button showing the overdue invoices on the dashboard. it takes you to the following screen showing all the closed invoices. i know you can select the dropdown box and click on overdue but doesnt it make more sense for this link to go straight to overdue invoices not closed invoices.1.2KViews0likes0CommentsRe: Open invoices not appearing again !!!!!!! come on
its been fixed now after multiple emails. still not sure why an overdue status was created you could have just left it as red hightlighted as before so everyone knew it was overdue. now to see all invoices open and overdue its 2 drop down boxes. the other issue is that when there is overdue invoices on the dashboard, you click on the on the button and it takes you to the closed invoices, i would think it should take you to the overdue invoices ? closed invoices are invalid as they are closed. just little shortcuts to help the small businesses1.2KViews0likes0Comments