Hey everyone, thanks for taking the time to raise this.
We have been able to apply a fix, you should now be able to drill into the total amount without any display issues.
Hi MRW,
If MYOB reports drill-down are playing up, try clearing your browser cache and cookies, and make sure you’re using the same reporting dates and reporting method across the reports. If the still not showing codes, give our live chat team a buzz via our virtual assistant MOCA, or by submitting a support case via MyAccount. They can dive deeper into this and help you resolve the issue.
Cheers,
Shella
no this is a bug in your system that needs to be fixed everyone i know is having the same issue can you address this immediately with myob to have it sorted.
Hi everyone,
Really sorry about the hassle with drilling into transactions from reports and getting stuck with that tiny window. It’s a known issue and has already been logged for our developers to investigate and fix as a priority. Your notes about trying Google and Windows sign-ins and confirming with our support team are really helpful, and we’re seeing the same across other accounts, so it’s firmly on our radar. Thanks for bearing with us and we'll get this sorted.
Cheers,
Doreen
