MichaelaJohnson
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Joined 4 years ago
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MYOB ACCOUNTRIGHT - Payroll onboarding PDF View disappeared
Good morning, This morning the Accountright Payroll Onboarding "View PDF" option has disappeared when trying to save/print an employees submitted details? Can you please advise why this has occurred and if this is an ongoing change? Thank you Michaela Johnson29Views1like4CommentsRe: Payroll - First payrun in new Financial Year times-out
Hi there, nope that wont fix it. There are accrual errors now, STP reporting hasnt gone through as it crashed halfway through processing, and the Net amount has doubled. Im waiting for someone to fix this as a matter of urgency please. These excuses every year are not good enough, you are putting extra stress on people and its not fair when you have a year to correct these continuing errors. PLEASE GET BACK TO ALL OF USE AS A MATTER OF URGENCY TO RESOLVE THE ISSUES. Thank you45Views0likes0CommentsRe: Payroll - First payrun in new Financial Year times-out
With the EOFY looming and the first payroll for the new year happening in first week of July, has this problem been fixed so it doesn't happen again? Its happened the last 3 years in a row and its very frustrating and time consuming. Thank you56Views0likes8CommentsFairwork and Casual Information Statement Onboarding not working
Good morning, I've sent 2 new employees off this morning with the onboarding link and both have completed but when i go to "View PDF" of employee details submitted via self-onboarding it shows "NA" against Fairwork Information Statement and the Casual Information Statement. We have never had any problems prior to today and the same process is being done so I'm not sure what is happening MYOB ends to have this error? Help please. Thank you112Views0likes5CommentsRe: Payroll - First payrun in new Financial Year times-out
Morning, This is happening to me today also. It happened same time last year so i think MYOB really need to look into this continuing issue to stop this happening EVERY year. Princess_R - How can i get this fixed ASAP without being on hold for hours. I have employees to be paid today asap. thank you320Views1like0Comments