LBB2023
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Joined 4 years ago
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Unpaid leave paid out not reducing leave balance & full timer returned as casual
We have employees who were paid out unused leave on termination, but this has not reduced their available leave balance. When they came back later on as a casual, their leave balances were reinstated, but they were also accruing leave as a casual. I have tried to process adjustments per Accountright instructions, but this has caused differences in the Hours from pays and the Card balance. Can someone please help me fix this?20Views0likes1CommentSuper contributions returned and re processed
I have had several Qtrs where one or more contributions have been returned. I have followed the instructions on how to reverse the original payment, re process the successful ones via Payroll liabilities and resubmitting the unsuccessful ones. My problem is that the successful payments are showing as paid and reversed only, and not showing the re processed part. So it looks like the affected employees have not been paid. This is causing huge variances in the Superannuation Payments Report on certain employees. Can someone from support please help me, I need to get this rectified asap. Thank you39Views0likes2Comments