ContributionsMost RecentMost LikesSolutionsCredit card payments not working We have recently set up credit card payments for customers, however it is not working when using the credit or debit card option. The customer receives the following error: Paypal payments are working fine. Any advice on how to fix this please? Is it set up incorrectly? Thanks Susan SolvedRe: An unrecognised error occurred - MatchingTransactions_AmountToShouldNotBeNull Unfortunately in your sugested solution step 2 did not work - the tranaction was still unallocated. However, I did find an alternative solution :) From the bank transactions list I selected the $0.00 transaction which made an "allocate" button appear and I could chose an account from there. Re: An unrecognised error occurred - MatchingTransactions_AmountToShouldNotBeNull Thank you for your reply. Yes, it is $0.00 value. Is there any way to remove it from our unallocated transaction list? An unrecognised error occurred - MatchingTransactions_AmountToShouldNotBeNull How can I fix the following error when trying to allocate/match a transaction (zero value)? "Something went wrong. Check the details entered are correct and try again. An unrecognised error occurred - MatchingTransactions_AmountToShouldNotBeNull" It is from a foreign exchange transaction in our bank feed. Thanks Solved