ContributionsMost RecentMost LikesSolutionsSuperannuation Hi, Processed superannuation payment last week however status is still showing as "Processing Payment". Bank transaction processed. Would you please assist. Kind regards. SolvedRe: Re: EOY finalisation -ETP payments Thanks so much for replyingSam_R We reversed the employee's termination as this was required in the fix that was sent on 28/7, so they are currently not listed in the Employment Terminations. Prior to reversing the termination there was 5 duplicate ETP payments showing. We have reversed the Pay Run 4 times, and these are all showing in Payroll > Pay Runs as Reversed Pay. The original pay run doesn't appear to be showing. The initial pay run with the ETP was never received by the ATO but is listed as rejected in Payroll > STP Reporting. When we reversed this initial pay run (and associated transfers) this figure did not delete from the employees EOFY Payment Summary. When we try to create the pay run with the ETP (in order to report to the ATO) the figure in the employees EOFY Payment Summary duplicates. Any help you can provide will be very much appreciated. We have spoken with someone at MYOB today and have been advised that there is another issue with ETPs that has been brought to their attention since the first ETP fix was communicated on July 28. We haven't received anything in writing in regards to this secondary issue but it could potentially be what is affecting our EOFY finalisation. Re: EOY finalisation -ETP payments Hi Sam_R We have the same probelm! We have one employee with an ETP that is showing in Payment Summaries and STP reports but is not showing in the Payroll register. We have only used STP 1, at no point have we moved to STP 2. We have run mulitple $0 Pay runs (30th June) for the affected employee as instructed by MYOB and followed the instructions sent via email on 28th July. This has still not removed the erroneous ETP for a single employee. We have been on hold for hours to Product Support with no resolution, the only resolutions offered have been fixes we have already tried, or being told to contact the ATO, who we have been in contact with also which offered no solutions as this is a MYOB software issue and they were unable to help with this issue. I have been told by MYOB that we will need to apply to the ATO for an extension ourselves, even though this is an issue that has been created and not resolved by MYOB with no resolution in sight. Our ATO extension has a deadline of 31st July which is this Sunday. We were given a fix for the problem by MYOB on 28th July. That gave us a day and a half to rectify the problem, which hasn't worked and now we will need to spend more time on hold to the ATO as I don't see any resolution being forthcoming. Does anyone have a solution for us?