ContributionsMost RecentMost LikesSolutionsRe: Transfer of subscription to new owner Hi Cel Yes thank you. The issue with Bank Feeds is still not resolved. I did do another post about this not so long ago, and another moderator from MYOB replied and I gave them the information however I have not heard back about it. I also sent an e-mail to MYOB Bank Feeds explaining the situation and attaching new application forms for reinstatement of the relative accounts so waiting to see if anything comes of that. If you feel you can do something extra then I would be obliged but I think we should do it in private correspondence but will need your private link, which I have not got. I do hope we can get this resolved as it is a pain putting the transactions in manually. Thank you Re: Transfer of subscription to new owner The matter of the transfer to a new subscription has been resolved, except that now there are issues with the bank feeds on the new subscription. Re: Transfer of subscription to new owner OK thanks for he upate. The method of a backup and file restore to my library is somthing that has not been identified before. If I do that I am assuming that the Bank Feeds and STP payroll would not work when the file re-established in the cloud under the new serial number. We were hoping to use the new subscription with a discount that MYOB have at the moment so have received a new serial number but everytime we load it it still picks up the exisiting file under my serial number, even after un-installing MYOB and re-loading it again. I still cannot get onto MYOB by phone as they suggested but they have sent me a Change of Details form, but I still want to retain my exisiting serial number as I have other companies attached to it, I only want to transfer one company so the way the form is worded I am not sure if they would transfer the whole lot or just the one company that I want to transfer. I can identify the company no. in the "About MYOB" list., I don't know if that would help. Any assistance would be appreciated. Phil Re: Transfer of subscription to new owner Thank you. Yes I know where the change in serial number is but because I have Bank Feeds and STP Payroll linked, it is greyed out and I cannot do it. I am trying to contact MYOB by phone but it just sits on an answering service, they won't pick up the call. Transfer of subscription to new owner