ContributionsMost RecentMost LikesSolutionsRe: Payslip Email and pdf failure Hi Doreen, I have been back and forth with MYOB and it appears the issues have been caused by the migration from premier. They don't seem to have the technical know how to resolve and as of today it has been sent back to the migration team to resolve. Re: In Tray shows documents on Dashboard but folder is empty Thanks Earl, Can you explain the "purchases" window, i dont see any purchases window on my software Re: In Tray shows documents on Dashboard but folder is empty Hi Earl, How do i get this issue resolved please? if your unable to resolve can you please point me in the right direction? Dan Re: Payslip Email and pdf failure Please see log file attached Please let me know if there is anything else you need to reslove this issue Dan Re: Invoices will not export and can't be viewed Useless business software!! Re: Payslip Email and pdf failure if I try to send a screenshot it says html issue then blocks me from sending further messages. i have sent the log to Earl_HD previously Re: In Tray shows documents on Dashboard but folder is empty when i try to send you info privately Correct the highlighted errors and try again. Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied. Earl_HD wrote: Hi DanWestsec, Thank you for your response. I've reached out via a private message to collect additional information that will assist us in resolving this issue. Please take a moment to review your inbox when you can. Looking forward to hearing from you soon! Regards, Earl Re: In Tray shows documents on Dashboard but folder is empty Hello, How do i get this issue resoloved? Re: Payslip Email and pdf failure Hi Earl, Everything was already filled in but i updated details and still nothing happens Also still get the same error when trying to view PDF Re: Payslip Email and pdf failure Hi Doreen, it happens on multiple users and pc's it's clearly not a settings issue. It has happened ever since we migrated from premier. The error comes up every time and nobody has been able to address what the error means.