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Le_Trinh

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Branch ID
Hello, I'll have to change branch ID to match with that on the ATO business portal On MYOB file, the GST branch number is 1 ( not 001); the branch ID on the ATO business portal before the Branch change was 001; the branch ID on my income statement on my MyGov account is shown as 001 Now our branch ID has changed to 002 as on the ATO business portal. So should I put the branch ID on MYOB to 2 or 002? if I put it as 002, would it become 00002 when arriving at the ATO side , hence fail to match with the branch ID on the business portal?
Solved
2 months ago Place AccountRight: Payroll
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Re: Opening MYOB file for payroll only
Doreen_P Thanks for your reply Our business has 20 employees. Please let me know if I could open up a new company file just for payroll only on the current app on desktop?
2 months ago Place AccountRight: Payroll
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Opening MYOB file for payroll only
Hello, Our business restructured on 31/10/2025, we used the same company file. However issues with STP reporting occurred even though I had followed the instructions provided by MYOB team( an ETP amount is showing on both income statements under the old and the new ABNs for an employee; and the branch ID on MYOB for the new ABN doesn't match that on the ATO business portal, if I change the branch IDs on the same MYOB file, it's likely the ETP amount will show up on the income statement of the combination of new ABN + new branch, hence triple reporting) So now I'm thinking of opening anther file just for payroll only Can someone please help me with these questions: In my case, should I open a new company file for doing just payroll only or it will have to be a MYOB payroll software? If a new company file for payroll or payroll software is use, will the new BMS ID and employees' payroll ID be automated by MYOB? Can I transfer( export + import) all active employees' profile details, wages details, super details and YTD figures to the new file? I want each employee to double check their details on MYOB, how can I do this? Can I set up Pay Super on the new file, provided the current MYOB company file is registered for Pay Super I'm looking at using this new file for payroll and STP payroll until 30/06/2025, and from 1/7/2026 switch back to the payroll on the current MYOB company file. Will this work in term of STP reporting? Thanks
Solved
2 months ago Place AccountRight: Payroll
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Re: Changing the ABN
MYOB Support is still working on it and I don't know how long it's going to take, but I'm stressed out so much
2 months ago Place AccountRight: Payroll
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Re: Changing the ABN
Hi Genreve_S I've tried to remove the ETP amount under the new ABN but nothing worked. I zero'd out the ETP amount on YTD drop down on Pay History on the employee's card: it didn't work I reversed out the original ETP pay dated 06/11/2025 under the new ABN ( whereas the original ETP pay was recorded 25/09/2025 under the old ABN): it didn't work Also while I have you here can you confirm that this is where I need to change the branch ID number: In STP-> ATO setting? I've attached the screenshots of ATO setting on MYOB STP and ATO Business portal
2 months ago Place AccountRight: Payroll
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Re: Changing the ABN
Hi Princess_R Shella_A Earl_HD, Our ABNs changed on 31/10/2025 as on my above message ( same company file, same software). I followed your instructions above and it worked for all employees except for an ETP amount for one employee who terminated on 25/09/2025 ( before the SBR). This ETP amount is showing on both income statements for the new ABN and old ABN. I tried reversing out the original ETP pay but dated in 6/11/2025 rather than the original date 25/09/2025, it didn't work, the ETP amount is still showing on the income statement under the new ABN of the employee while the other pay categories are showing 0 as they should be. Now adding to my unsolved tangle, I've just found that under the new ABN, the GST branch number in MYOB is 001, and the branch ID on the ATO business portal is 002. The first pay for the new ABN was processed and reported to the ATO on 06/11/2025 under the combination of new ABN + branch 001, I can see this pay on STP on the ATP portal even though then branch ID listed on the portal is 002. The ATO haven't gotten me for this yet but I think they will. How do I fix it? I'm scared that if I zero out the YTD for the combination of new ABN + Branch 001 and finalise it, then change to branch 002, update YTD for the new ABN + Branch 002, the ETP will be also showing on the income statement of new ABN + Branch 002, hence triple reporting Could you please help me with clear step by step instructions to fix this? Also I'm trying to understand how things work for STP reporting, can you please help with these queries: - Please confirm when ABNs change in the same company file, same payroll software , then the BMS ID and employee Payroll IDs remain the same for STP reporting? - If I change Branch ID in the same company file, same software, then the BMS ID and employee Payroll IDs remain the same for STP reporting? -If the 2 above points are correct, If I change the Branch ID, I will need to zero out YTD figures for the combination of new ABN + branch 001, finalise it including the employee with the ETP issue. And then change the branch ID to 002, untick the finalisation, change YTD figures to reflect payroll for the combination of new ABN + branch 002, then run $0 for each active employee to update the ATO rather than send an update event, would this way exclude the already terminated employee with the ETP issue from being reported and finalised under the combination of the new ABN + branch 002, and in the end of FY, as this employee is still showing the list for finalisation, can I just not tick this employee for finalisation for the new ABN + branch 002? I hope someone can help me out soon
2 months ago Place AccountRight: Payroll
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Re: Payroll: zeroing out YTD figures for old branch number
BalAdvBooks Hello, I'm facing a similar issue. I wonder how you got it sorted out? Could you please share with me. It's been so stressful for me trying to figure out what to do
2 months ago Place AccountRight: Payroll
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Changing default bank account for Online Payments when having 2 bank accounts
Hello, We have a new bank account and I have changed to new banking details for online payments. But when MYOB deposit payments from customers from The Undeposited Funds account, it automatically recorded/deposited the fund to the MYOB account code that belongs to the old bank account. How do I change to the account code that belongs to the new bank account? (We received the money in our new bank account) 1-1100 is our old bank account 1-1110 is our new bank account How to let MYOB know to automatically record the transaction of the deposit from online payments against the new bank account Many thanks
3 months ago Place AccountRight: Sales and Purchases
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Re: Changing the ABN
Thanks Shella_A, I actually lodged a support request last Friday through My Account, they came back to me that I would need to open a company file due to a software ID is linked to a ABN only. Do you have a email address where I can send my steps-to-do to process finalisation for the old ABN and re-register STP for the new ABN? One step when changing to the new ABN is that all YTD figures need on Pay History for each employee need to be change ( in my case 1/11/2025: change all figures on YTD on Pay History to Zero ). Will this affect total entitlement balances for each employees on the Entitlement Balance reports and the Entitlement window in each employee's card?
4 months ago Place AccountRight: Payroll
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Re: Changing the ABN
Thanks Princess_R Just one more question if you don't mind: Our last payrun for Oct will be on 23/10/2025, the ABN will be changed on 31/10/2025, would it be ok to finalse payroll for employees under the old ABN and send the finalisation to the ATO on 31/10/2025 before changing the ABN to the new ABN also happening on 31/10/2025?
4 months ago Place AccountRight: Payroll
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