RhondaMP
Experienced Cover User
Joined 13 years ago
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Re: How do I change ownership of my own file
It's a bit like trying to cancel a subscription to MYOB. Not helpful at all and takes so much time and effort. I'm stil working through the process. There is a form to fill out but proving who I am as the owner of the file for 9 years is difficult. I have to get a full ASIC statement showing the names of directors to prove I am the owner of my own business and always have been. I'm a sole trader so there are no directors. I'm almost to the point where I feel like reporting the accounting firm that stole my file. I'm not sure how that would stand with the TPB considering I have never been a client of the firm and never will be.102Views0likes1CommentRe: How do I change ownership of my own file
Princess_R Thank you. Which form do I fill out. The change of ownership one requires the current unauthorised owner to fill it in as the vendor. Also this Essentials file was a free file for me to use and I don't want to have to start paying for it now because somebody illegally took it out of my name.122Views0likes1CommentHow do I change ownership of my own file
I've just been alerted by a friend of mine that I am not the onwner of my own personal MYOB Essentials file. A few years ago, my accountant retired and sold his practice to another accountant that I didn't want to work with. Two of the staff at my old accountant's office went out on their own and I gave them both access to my file as they were doing my tax. The accountant of the new partnership has now sold out to the accountant that the previous accountant sold to. The bookkeeper of the partnership has just informed me that I'm not the owner of my own MYOB file and I'm only listed as an advisor on it. When the old accountant retired he transferred all of his clients over to the new accountant and it seems they have taken over ownership of my MYOB file. Whenever I speak to my partner manager, she can never see my personal file and I guess this answers why she can't. How can I change the ownership of the file back to myself? I've tried deleting them but because I'm only an advisor on my own file, I can't take back ownership. I'm really peeved about this as I have never given this accountant permission to view my file let alone take over ownership of it.Solved228Views0likes6CommentsEmailed remittance advices bouncing back
I have been paying suppliers today. All of my remittance advices are bouncing back saying they have been blocked by spam filters. These are suppliers that I pay at least every month, sometimes more often. It only started happening since the upgrade on Wednesday night. Is anybody else having trouble?26Views0likes1CommentAccounts payable liabilities not showing in Balance Sheet report
Here's an interesting one for the brains trust on here. When we run a Balance Sheet on one our MYOB files (we have several), the Trade Creditors are not showing in the report. This is only happening on one file. The rest are okay. I went into the two ledger accounts to see if I could find an error in the way that they have been set up and they are fine. When I then tried to cancel or escape out of the card for that GL account, I get a weird error message. I've attached two screen shots showing the balance sheet with nothing in accounts payable and the error message when I looked at the GL code. Something has obviously become corrupted somewhere. The file was originally set up in 2015. Has anyone ever seen this before and how do I fix it?50Views0likes1CommentWhat happened in that update last night?
What on earth happened in the update that was pushed through overnight? I can't get the command centre to appear as a full size screen anymore and every time I leave the screen and come back, the command centre has resized itself and moved. Why do software engineers create more problems than they solve?901Views12likes26CommentsRe: Unable to allocate debtor overpayment
I receive overpayments by customers on a regular basis and have never had a problem creating a credit on their account until this week. This same customer overpaid last month and I didn't have any issue creating the credit. Nothing has changed from my end. Items sold are not inventoried so the comments in the thread that you tagged do not apply for me.37Views0likes0Comments