What on earth happened in the update that was pushed through overnight?
I can't get the command centre to appear as a full size screen anymore and every time I leave the screen and come back, the command centre has resized itself and moved.
Why do software engineers create more problems than they solve?
Hi Rhonda,
I got on here now to voice my thoughts regarding the same issue! Why does MYOB roll out these upgrades without checking for issues! This is another upgrade that only makes the user want to look for other software suppliers. I have 9 MYOB's open at a time with intercompany process! Another upgrade that makes my job harder! No easier! MYOB do better!
Having the same issue. Screen justifies top and left. Have supplied an image which may be helpful. Been using MYOB since 2000, and this is not the usual display issue. Definitely occurred after the latest update.
UPDATE closed MYOB went back in, can now reduce size of screen keeping required section visible
OK so a change was made overnight, thanks for trying, but now the screen is justified centre, but is not responsive when reducing the size. For example I might want half my screen to have MYOB and the other to have another program. Screen shot provided shows it simply crops the screen and there is no way to adjust what is visible. No bar along the bottom or sides to move the image so all the fields are in use.
A serious inconvenience, hope this can be fixed soon!!
Seriously MYOB? Can't you just leave things alone that work in the first place. There are enough bugs throughout Account Right Live without adding to them without any reason. Please just rewind the screen display coding changes you made in this release.
I have the same problem, immediately after the update. It is very annoying!
Yep this is another **bleep** "upgrade" why do you at MYOB have to play with things that only make your job seem important when us the ones that use the systems are quite happy with the way it runs already
How do we fix this???
Totally agree - whatever the update did has made the windows very hard to use, and the weird change to the Command Centre is off putting - it looks clunky.
There have been several updates pop up on my screen since the initial "break", but it is still not working properly, nor does it look right.
And just to rub salt into the open wound MYOB are increasing their price on 1st March!
Hi everyone,
Heads up! The command centre alignment issue in update 2025.1 is getting fixed and will be sorted in the next release. Big thanks to everyone who flagged this - your feedback helps make MYOB even better!
Thanks,
Genreve
Hi RhondaMP,
You can find the update of the latest AccountRight version, 2025.1, which was released this month on this help page: What's new in the latest version?
In AccountRight, the fonts and windows will automatically scale to match your monitor's display settings. You can change the size of your software by changing the display settings in your software. Please see this help page for more detailed guidance. Fixing display issues
Regards,
Earl
Hi Earl, I don't think you have grasped the issue. Fixing display issues does not fix the problem. Try loading Account Right software, click on the rectangle located next to the "x" in the right top of the command centre, the command centre is centred and top of my screen, click on any of the buttons, then any program. For an example I have clicked on the card file and card list. MYOB is still in full screen mode. Close the card file and the command centre has moved back to top and left of my screen.
So Earl it would be really awesome if MYOB could just fix it!
Thanks kindly, Bronwyn
I shouldn't have to change settings on my screen to suit MYOB.
The settings are to suit ME not software companies who change settings willy nilly because it suits them.
Not impressed.
Hi,
Totally agree
Never have I had to do this in 20 + years using Myob!
Hi Rhonda,
I also back this up! Would MYOB just get rid of whatever they did? The fonts and windows DO NOT automatically scale to match the monitor's display settings. Why would MYOB create an issue when there wasn't one to begin with?
Regards, Bronwyn
my command centre looks like half baked, what happened?
Myob strikes again!
Hi marlonnz , this is a trial that has been put out to 3,000 customers today.
Please check your emails for the communication that has been sent you about being included in this. As someone who is included, you have the opportunity to give feedback on the changes (I believe this is through a link in the command centre itself but I am confirming)
*Also I have removed the image you included sorry, but as this is a trial we do not want to share the new layout as it is not set in stone until the trial is completed and feedback reviewed
