Forum Discussion

janemac's avatar
janemac
Cover User
20 days ago
Solved

MYOB updating intergration requirements SIMPRO

Hello, I am the only one with administrator access to the business myob file. We have our Simpro system integrating with myob. My admin staff push invoices and payments through daily to myob. I do not wish for them to have administrator access; otherwise, they have full control/visuals over the myob business file. I am not in a position to be the only one able to push the data from Simpro to myob, as apparently it has been changed from user access to admin access only. This is a major inconvenience and over the top, as my staff gained access via me setting them up as users in the first place. Please explain is there is a work around or I have miss understood this?

  • Hi janemac​ , the only person who can authorise the connection between Simpro and your myob file is an admin user, but once authorised, non-admin users should be able to push invoices and payments through.  

5 Replies

  • bronwenw's avatar
    bronwenw
    Contributing User
    8 days ago

    Thanks for your response. Now that Simpro has made some changes, I only needed to consent to the connection once, not daily like it was asking. Our Accounts Officer is now able to do the data transfer. All fixed! Thanks again for replying

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    20 days ago

    Hi janemac​ , the only person who can authorise the connection between Simpro and your myob file is an admin user, but once authorised, non-admin users should be able to push invoices and payments through.  

  • Thank you Mike_James that worked a treat and makes sense.

  • bronwenw's avatar
    bronwenw
    Contributing User
    17 days ago

    Hi! I'm a MYOB Administrator and have authorised the connection between Simpro and our MYOB file but my Accounts Officer (MYOB User Type: File User) still can't push invoices and payments through. Any ideas?

  • ROC_MYOB's avatar
    ROC_MYOB
    MYOB Moderator
    14 days ago

    Hi All, 
    Just to touch base on the above. 
    The 3rd Party app needs an Admin to allow the first connection. 
    Once the connection is consented too, the app is granted access to the information they request in the scopes they ask for. 

    bronwenw​ are you getting a certain error? Im happy to look in to the error for you.