teedee43
Experienced Cover User
Joined 12 years ago
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Surcharge Error
I signed up for online payments by my clients to alleviate having a third party credit card payment process. This may also reduce costs and expedite quicker client payments. However, although from the start I chose "customer pays the surcharge", they have not been. The payments I receive from online MYOB payments are generally 1.8% lower. This has now equated to several hundred dollars in total across the last few months. How can this be rectified and how do I get this outstanding amount returned to my business?25Views0likes1Comment