Import only loading some items
I don't expect much, support for this product is generally horrible. I have exported my full items list and added 100+ new items to the text file. When I went and re-imported it. It has only added some of the items. Others are just completely missing. No errors were shown when importing.
File stuck in Backing Up
Hi there. I started backing up the MYOB Account Right file. After a while I got an error message saying "Back UP Connection Error" and the file couldn't be backed up. Now I try to open the file but can't open, the system says "The file is currently backing up. You can sign in once the backup is complete". I'm stuck and can't do anything. Does anyone know how this can be fixed?
Importing Build Items
In our business, we use manually created Build Items instead of Auto-Build Items for various reasons. Some of the transactions for these manually built items take significant time to input, so I was hoping to streamline the process by importing them from an Excel file. However, I have only found the option to export/import Inventory Adjustments, which does not appear to be the same as Build Items. The inclusion of the Account Number for Inventory Adjustments appears to be the difference. I noticed that I am unable to export Build Items directly, which further leads me to believe that Build Items and Inventory Adjustments are handled differently. Could you provide guidance or confirm if there is a way to import/export Build Items more efficiently? I attach a document with two diagrams depicting the screens I am referring to.
Import General Journal file
Has anyone been able to import General Journal file in AccountRight PLUS AU 2024.5.0 Build 2024.5.1.7 I cannot import any General Journal file in AccountRight via import. The field have changed and are different to the export file from the same system. General journal fields for import Missing fields ---- Is Credit Is year-End Adjustment Currency Code Exchange Rate Changed ----- GST (BAS) Reporting - changed to GST [BAS] Reporting. From ( ) to [ ]. NEW Fields ----- Debit Ex-tax Amounts Debit Inc-Tax Amounts Credit Ex-tax Amounts Credit Inc-Tax Amounts Non-GST/LCT Amount LCT Amount. Import Duty Amount. I think this is an incorrect link in MYOB. (more for some shipping import than general journal). I have raised this with MYOB support, but I have not got any answers except a link http://help.myob.com/wiki/x/8YFk showing what the fields should be that are now missing. When I contacted support again - this was a system update. Sorry the required field for General Journal - Is year-End Adjustment Currency Code Exchange Rate , are missing. This was working up to 07/06/2024 with no problem and I cannot process/load my journals in MYOB. Could not be a better timing EOFY. Is someone else have the same problem? Can someone please assist? Thank you. Noel M
