Complete list of MYOB AccountRight HELP & Learnings
Hi to my fellow BAS Agents and Bookkeepers, For all MYOB AccountRight Users (complimentary HELP resource) Although I am well into the final stages of planning my retirement (just in my last six months of being an MYOB Certified Consultant), so as you can guess my mission was not to look for any more work. However, a new bookkeeper that was looking for some help and guidance happen to find me. To this end, and wishing to provide a complete self-help reference guide, I have compiled a hierarchical list of all the available AccountRight tasks and relevant MYOB Academy learnings. Save the attached PDF and have a browse to view the TASK list of all relevant live links to the MYOB online help. Let me know if there is something not in there that you are looking for and or don't understand. Have a great day, take care and stay safe.2.3KViews6likes4Comments
Myob not responding error - Remittance advices
This issue popped up a few weeks ago but seemily fixed itself at the time. It's occuring again and seems worse then before. When trying to send out remittance advices (from paid bills) MYOB is going into a "not responding" error and crashing. Sometimes you can go in and try again and it will send and other times it just continues to crash. It occurs whether you send one or multiple emails. I have read and tried a few other solutions suggested on the community forum however none seem to solve the problem for me. I will list below: - Sending only one at a time - Ensuring default/card 1 email is the same as the remittance email - Deleting the email from the card and resaving Additionally I tried going in and resaving the form in case it was an error with that. None of these have solved the issue. If anyone has any advice or things that they have tried when this occured for them it would be greatly apprecited. Thank you community:)
Currently Studying CertIV - Accounting & Bookkeeping
Good afternoon, As per the subject heading, I am currently completing a CertIV - Accounting & Bookkeeping, and one of the assessment requires that I reach out to MYOB support or post on a MYOB forum with a question related to the implementation of MYOB. If anyone to could take a moment to answer my question, it would be much appreciated. Does MYOB support the Brave web browser? The list I foundhttps://help.myob.com/wiki/pages/viewpage.action?pageId=47581581 implies it would not be, but I was wondering if that list was up to date, as another list I found athttps://www.myob.com/au/support/accountright/system-requirements does not mention Safari and Edge are compatible, but I believe that they are. Thank you in advance for taking the time to answer my question.468Views0likes1Comment
Unable to open an employee's card
Having troubles opening an employees card to reverse a transaction... Hoping someone can run the script needed to fix this, please?:smileysad: AccountRight Application Error Report ===================================== Application Version: 2022.10.24.7505 Application File Version: 2022.10.24.7529 Incident Id: 6805ea21-b7ac-45b1-8d9a-36c44e3abfb8 Time: Tuesday, 13 December 2022 12:09:02 AM Code: Unknown (0) Message: (Unknown): ShowUIView(CardDetail,...,...)Solved435Views0likes4Comments
Payroll Reinstating Archived Employees
Currently working with the new MYOB update and am not a fan of the new payroll system. It is overly complicated and messy to look at, and you can't change any employee details without s**bleep**ping the entire payrun and starting from scratch which is not user friendly at all. My main issue is with the system to archive and reinstate employees. There used to just be a check box for archived employees and if you wanted to bring them back you just unchecked the box, but now that doesn't exist. How do I bring back archived employees without creating a whole new employee profile for them?321Views0likes2Comments
Super calculated on Overtime
@ MYOB all the helpers out there, We recently updated the super payroll categories and mistaken one of the overtime account was not exempt from super and 2 pay runs calculated the incorrect super. How to fix the additional super calculated in those last two pay runs?290Views0likes1Comment
MYOB Team - Adding breaks to employee timesheets
Our approving manager approves all timesheets each week, however because he doesn't have the ability to add in lunch breaks if an employee has forgotten to enter one, he has to make multiple phone calls to employees each week, ask them to add in their forgotten breaks, wait for them to do so, then approve their timesheets. This would be a lot easier if he could add those breaks in himself, as he is present with them and knows whether the breaks were taken or not. Is this something he should be able to do, or does the app not have this ability?284Views0likes1CommentPayroll Error - Old Financial Year
Hello! Very much hoping someone can assist. I'm working on reconciling bank accounts for a client, for 2021 Financial year. I've noticed some errors in Payroll processed Oct-Nov 2020. Two staff members were paid $1.00 less each week than they should have been, for 6 consecutive weeks. (Bank showing payment of $1082.00, Payroll shows $1084.00) I've gone to the Payroll reporting area, but am unable to correct STP reporting for that period, and am unsure of what journal to do in order to reconcile the account. I can't adjust the weekly wages as they're closed, and also then wouldn't balance to ATO reports... Am at a loss, hoping I'm missing something easy and obvious :) Thanks in advance for any help you can offer!267Views0likes1Comment
Payroll Reinstating Archived Employees
Currently working with the new MYOB update and am not a fan of the new payroll system. It is overly complicated and messy to look at, and you can't change any employee details without s**bleep**ping the entire payrun and starting from scratch which is not user friendly at all. My main issue is with the system to archive and reinstate employees. There used to just be a check box for archived employees and if you wanted to bring them back you just unchecked the box, but now that doesn't exist. How do I bring back archived employees without creating a whole new employee profile for them?
