Entering processed payroll into new AccountRight for STP
Hi Payroll has already been processed YTD in an older version that does not report for STP. How do I enter YTD payroll figures into AccountRight ensuring all balances & accounts are correct and then report for STP. Previous financial year was brought in through processing YTD figures in payroll and then not creating a bank file. Thanks.120Views0likes1CommentSTP / IAS PAYG amount not matching MYOB report
ATO business portal IAS PAYG amount not matching MYOB report I accidentally ticked "Yes, report updated pay run" by mistake, instead of "No, report new pay run". This particular pay event has been recorded in MYOB and is correct, but theSTP Payroll Reporting Centre has a $0 report as it was noted as a Pay Run Update. Despite correctly entering a subsequent pay event,with the next report having the correct YTD amounts, somehowthe amounts have not updated sothere is a mismatch with the ATO portal which has the lesser amount (without the "updated" pay run). How do I make sure that this pay event is actually picked up? Do I need to reverse the pay run and then re-enter it clicking"No, report new pay run" I entered the correct details with the IAS report, but this still doesn't match what they expect so am unsure of any repurcussions or issues to come. Thanks327Views0likes2CommentsSTP YTD figures do not match MYOB reports
Hi all, My client's YTD figures in STP do not match MYOB. Payroll activity & summary reports match. I have done a $0 pay run and also done a send update event but the figures in STP haven't changed. We don't have any ETP payments processed for this year that could be affecting it. PAYG figures are correct though. I'm at a loss as to how to have the gross wages YTD figure in STP match the MYOB figures???209Views0likes1CommentSTP Glitch - Base Salary Not Included
Hi, We transitioned from STP 1 to 2 in Jan 23. One of our employees left in 2022 (STP 1), and returned as a casual in May 23 (STP 2). We re-activated his card in MYOB. In the STP EOFY finalisation report for him, everything else is correct, but his Base Salary from 2022 isn't included. The Payroll Activity report is correct, but the Payroll Register is incorrect (similar to the STP EOFY report his Base Salary from 2022 isn't included). To demonstrate with dummy values: 2022 2023 TOTAL STP Report Base Salary $10,000.00 $10,000.00 Gross Payments $1,250.00. WRONG - Should show $11,250 Base Hourly $1,000.00 $1,000.00 Casual Loading $250.00 $250.00 Personal Leave $150.00 $150.00 Paid Leave (Other) $150.00 Unused Holiday Leave $200.00 $200.00 Unused Leave on Termination $200.00 PAYG $1,500.00 $0.00 $1,500.00 PAYG $1,500.00 Super $1,086.75 $131.25 $1,086.75 Super $1,086.75 Troubleshooting we've tried: - Shouldn't be a problem with the payroll category 'Base Salary' as we use that for all salaried employees - Have tried processing $0 pays on 30/06/23 but that didn't work - Have tried processing a fake $1 pay in Base Salary on 30/06/23 and then reversing it just in case but didn't work either - We're moved to the latest version of MYOB, 2023.05 in mid-June so that shouldn't be it either - All pay changes are always made through processing a pay/reversing a pay Any ideas/suggestions? Thanks!Solved278Views0likes1CommentEOFY Numbers are not matching with Payroll Records
Hi there, As I'm trying to perform year end processing for payroll, however, I find a significant gap in all the numbers between our payroll records and EOFY session on MYOB. Could you please assist as I will need to do the first payment for new FY next week? Much appreciated, Patricia Trinh141Views0likes0CommentsSGC back pay
SGC was not calculating on my new employee who is under 18 despite working over 30 hours a week. I have fixed this by increasing his DOB on his card but how do I now adjust his previous pays and do I then need to adjust the pays in the Payroll Reporting? Thanks for any help325Views0likes3CommentsEOFY STP Reporting - Adding Section 57A RFBA for Charity
Looking forward to some assistance with submitting the Section 57A RFBA amounts for the annual pay. This is for a non-profit with 74 employees, of which 25 received RFBA which are salary sacrifice deductions that do not report automatically (until Phase 2 of STP). 1) RFBA is enabled. 2) The finalization/notification of pays to ATO for all staff is revoked. 3) The Section 57A RFBA amounts for the 25 employees is inserted (whole dollars only) and the box to the left of their names is ticked. 4) Attempt to <Finalize and report to ATO> and authorise the submission for these 25 employees. Error message: "Something went wrong. Please try again or refresh the browser." 5) Refresh browser and repeat. Same result. This is now a circular loop that I am stuck in. Welcome any assistance.291Views0likes1CommentSTP EOFY finalisation report FAULTY!
After waiting 3 hours and 50 minutes on the phone for the MYOB STP helpdesk, they informed me that I needed to run a zero dollar payroll for all the employees for FY2022. It's easy enough for the current employees, but all the terminated ones need to be reactivated and the termination date deleted and noted, so you put the correct date in later when you put the termination date in again. Anyway, I did a zero dollar payrun on my current employees and it is still not fixed! The gross wages in the STP report are the expenses (super) multiplied by 10. The PAYG tax withheld is showing correct. MAJOR Software mistake! I can't provide my current and terminated employees with their payment summeries on time. Also very random is that 2 of my terminated employees show up as being terminated in FY2023, but the termination dates are correctly shown and they are in 2022. PLEASE FIX URGENTLY!227Views1like0CommentsPraise for Sean
Trying to get the payroll to balance to the payroll verification report and coming up against a number of challenges. It certainly highlighted some gaps in my understanding of what can go wrong. I finally got on to the right person who told me the difference was caused by some inactive employees. I reinstated those and ran a final paycheque and it fixed the issue. I note that none of these steps were found in the help files. I cant thank Sean enough. Seriously great work. Kevin V Russell248Views1like1CommentSTP Payroll Reporting - Accepted With Errors
Hi All, I just wanted to ask about MYOB - Payroll - STP Reporting, I can see that most of my payroll runs have been accepted but some have been accepted with errors. Cessation Reason Code must be provided (ATO error code: CMN.ATO.PAYEVNTEMP.000377) Cessation date cannot be before the Commencement Date (ATO error code: CMN.ATO.PAYEVNTEMP.000282) This is next to 2 employees who were rehired in 2021, I have since fixed up their termination date in the myob reportin gcentre and all payruns are now "accepted" which is good. My question is - is there anyway to fix or amend these "accepted with errors", will this be an issue at EOFY? with payment summaries? Thanks kindly.706Views1like3Comments