Receipt for credit card surcharge
One of my customers paid an invoice online and I had opted for them to pay the credit card surcharge. However she is unable to reconcile as her invoice doesn’t show the card fee of 1.8%. I have looked at her invoice and it doesn’t show the fee anywhere. Can you please assist?25Views0likes2CommentsMYOB Solo reminder
Hi all, Is there a way to check in MYOB solo if a reminder was sent for an overdue invoice. I do not have automatic reminders set up. I have an overdue invoice, I manually clicked on the … and hit send reminder. CC is turned on for me to receive a copy of the reminder that was sent from the app. I never received the reminder copy to my email. I’m 99.9% confident I hit send, but I’m questioning myself. Is there a clear way to check in the app that the reminder was sent. Note* in action hub on the main screen the overdue invoice still shows as needs action. thanks90Views0likes1CommentDeleting a $0 'paid' invoice
Hello, I was creating a test invoice and accidentally saved one for $0, which has automatically been marked as 'Paid'. Unfortunately, the app won’t allow me to edit the invoice as it's marked as paid, and it won't allow me to delete this invoice, as there’s no associated payment to remove. Is there a way to have this invoice deleted? It’s now sitting among my regular invoices and is out of sequence with my invoice numbers. Appreciate your help!Solved284Views1like7CommentsAMEX & SOLO
has anyone successfully added an AMEX credit card as an account for tracking expenses using MYOB SOLO. I understand how to add an account, but within the section where you need to chose your bank, there is no option to select AMEX. As AMEX is not a bank & the credit card was sourced directly from AMEX I am unsure how to move forward. Any assistance is greatly appreciated.79Views0likes1Comment