Can't unsubscribe from SOLO
I'm unable to unsubscribe from SOLO. I have followed suggested steps Manage Subscriptions when I click on it it has an option to resubscribe now but not to CANCEL SUBSCRIPTION I applied for this and wanted to unmsubscribe when I saw it didn't have option to pay employees I have just called my bank who have asked me to come into bank and cancel my bank account and start a new one This is so time wasting, annoying and misleading.192Views0likes3CommentsConnecting more bank accounts in Solo
Hey Solmates — this one comes straight from you. 👏 A couple of you floated the idea of connecting more than two bank accounts in Solo — and honestly? We get it. Different accounts for different parts of your business just makes sense. So we're putting it to the community. Drop a comment below telling us how many accounts would hit the sweet spot for you. (and don't forget to cast your vote so our Product Team can see just how much this matters. 🗳️)10Views0likes0CommentsPre-saved notes to the customer
I recently switched my wife over to Solo, and the one thing she’s really missing is the ability to select from a range of pre-saved customer notes when creating an invoice, or at least have a default note pre-filled, rather than copying and pasting from her iPhone Notes app. Is this something that’s already on the roadmap?140Views0likes3CommentsReceipt for credit card surcharge
One of my customers paid an invoice online and I had opted for them to pay the credit card surcharge. However she is unable to reconcile as her invoice doesn’t show the card fee of 1.8%. I have looked at her invoice and it doesn’t show the fee anywhere. Can you please assist?56Views0likes2CommentsMYOB Solo reminder
Hi all, Is there a way to check in MYOB solo if a reminder was sent for an overdue invoice. I do not have automatic reminders set up. I have an overdue invoice, I manually clicked on the … and hit send reminder. CC is turned on for me to receive a copy of the reminder that was sent from the app. I never received the reminder copy to my email. I’m 99.9% confident I hit send, but I’m questioning myself. Is there a clear way to check in the app that the reminder was sent. Note* in action hub on the main screen the overdue invoice still shows as needs action. thanks100Views0likes1CommentDeleting a $0 'paid' invoice
Hello, I was creating a test invoice and accidentally saved one for $0, which has automatically been marked as 'Paid'. Unfortunately, the app won’t allow me to edit the invoice as it's marked as paid, and it won't allow me to delete this invoice, as there’s no associated payment to remove. Is there a way to have this invoice deleted? It’s now sitting among my regular invoices and is out of sequence with my invoice numbers. Appreciate your help!Solved330Views1like7CommentsWe need a receipt capture widget.
Anyone want to get behind a few minor improvements we could do with? if I have to open the app, sign in, select receipt entry, scan, categorise, wait for confirmation, then a few more steps like “do not close this app” etc every time I make a purchase it’s going to get tiresome real quick! I suggest a widget that can be added to your Home Screen that captures the picture and queues it for processing specifically in myob. Either creates a myob album in your photos or holds them apart for processing then deletes them afterwards while you’re there perhaps make the widget show pending invoice number and recently paid number… just a thought78Views0likes1CommentAMEX & SOLO
has anyone successfully added an AMEX credit card as an account for tracking expenses using MYOB SOLO. I understand how to add an account, but within the section where you need to chose your bank, there is no option to select AMEX. As AMEX is not a bank & the credit card was sourced directly from AMEX I am unsure how to move forward. Any assistance is greatly appreciated.87Views0likes1Comment