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weekly update #93","conversation":{"__ref":"Conversation:conversation:311259"},"id":"message:311259","revisionNum":1,"uid":311259,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n \n It was a big week for mobile news, with Apple's new devices and MYOB releasing its exciting new OnTheGo mobile app. \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2596},"postTime":"2014-09-12T12:27:22.585+10:00","lastPublishTime":"2014-09-12T12:27:22.585+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n It was a big week for mobile news, with Apple unveiling its new iPhone 6 and Apple Watch this week. MYOB also released its exciting new OnTheGo mobile app for iOS and Android devices. \n \n With OnTheGo, we have taken some of the great features of MYOB AccountRight and made them mobile. The free app is a quick and easy way for MYOB AccountRight subscribers to invoice and manage their contacts, and see who owes them money. You can take control of your cash flow in just a few taps. We think the app will save you time as the app does the hard work of updating your accounts in MYOB AccountRight automatically wherever you are. \n \n MYOB clients with an active AccountRight subscription have access to some great features allowing them to take care of their business on the go. Features of OnTheGo include: \n \n • Mobile invoicing – for managing, creating, editing and sending invoices from your smartphone. \n \n • Mobile contacts – for managing, creating and editing contact details of customers and suppliers from your smartphone (includes integration with mapping software to find directions to clients). \n \n • Your accounts in MYOB AccountRight are automatically updated so no need to re-key any invoice, customer or payment data back at the office saving you time and money. \n \n It's been another busy week here on the Community Forum, with over 1120 posts in the past seven days and over 350 newcomers joining the community. A very warm welcome to all our new members! \n \n Our top contributors for the week were fiona-s, Dee-Workman, PaulBihet, The_Doc and jenniek. The star of the week was definitely fiona-s, with an amazing eight posts marked as Accepted Solutions. Fantastic work Fiona! Many thanks also to Dee-Workman, ronatbas, The_Doc and Geoff_ who had multiple posts marked as solutions. \n \n Thanks again to all those community users who so generously shared their knowledge and experience on the forum this week. Feel free to give me a shout if you need anything. \n \n Love your work, \n \n Jason Hill \n Community Manager ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2137","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0zMTEyNTktNTgwMWkyODYyNDY1OTQwNEFGQzQ2?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:140080":{"__typename":"Conversation","id":"conversation:140080","topic":{"__typename":"BlogTopicMessage","uid":140080},"lastPostingActivityTime":"2013-02-08T12:14:36.483+11:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0xNDAwODAtMTk5NmlENzZCRUI3MDBBRThFQTkw?revision=4\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0xNDAwODAtMTk5NmlENzZCRUI3MDBBRThFQTkw?revision=4","title":"Kitten.jpg","associationType":"BODY","width":700,"height":484,"altText":null},"BlogTopicMessage:message:140080":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #11","conversation":{"__ref":"Conversation:conversation:140080"},"id":"message:140080","revisionNum":4,"uid":140080,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" I've spent the last couple of days with other Community Managers from around Australia and the world. It's been fascinating hearing about some of the trends in online communities. And it's been particularly valuable to exchange ideas about how to ensure more vibrant communities and tackle some of the common challenges. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2473},"postTime":"2012-09-14T17:01:27.478+10:00","lastPublishTime":"2013-02-08T12:14:36.483+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n I hope you have had a great week. \n \n I've spent the last couple of days with other Community Managers from around Australia and the world. It's been fascinating hearing about some of the trends in online communities. And it's been particularly valuable to exchange ideas about how to ensure more vibrant communities and tackle some of the common challenges. \n \n One common theme at the conference is something that has been discussed in mainstream media a lot this week - how to \"stop the trolls\". Of course, what constitutes trolling is very much a matter of opinion. \n \n The general consensus at this week's conference was that trolling on online forums is attention seeking behaviour and is dangerous because it can drive other people away or discourage them from participating. The Community Manager of The Huffington Post (a site which receives an astonishing 5-10 comments every second) says they have a simple philosophy - if a comment makes the site less enjoyable for others, then it is not approved for publication. \n \n Here at the MYOB Community Forum we like to trust our members and we don't moderate or approve comments before they are published. But we do need all our users to abide by the forum's rules of participation at all times to ensure a healthy, safe and inclusive community for all. If you ever see anything on the forum that you don't feel is appropriate, please alert us by clicking on the Options menu inside the message box and selecting the \"Report Inappropriate Content\" option. \n \n Meanwhile, it was another busy week on the forum, with 300 new members and 700 posts. Our top contributors were MummaMia, David_Cree, Mike_James, JenPerram and Tazinx. David_Cree and JenPerram also had multiple posts marked as Accepted Solutions. Thank you to all those community members who assisted others on the forum this week. \n \n One more thing I learned from this week's conference was that people love kittens. Communities need more kittens and less trolls. So I thought I'd sign off for the week by giving the people what they want... \n \n Love your work, \n \n Jason Hill \n Community Manager \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2211","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0xNDAwODAtMTk5NmlENzZCRUI3MDBBRThFQTkw?revision=4\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:157568":{"__typename":"Conversation","id":"conversation:157568","topic":{"__typename":"BlogTopicMessage","uid":157568},"lastPostingActivityTime":"2013-06-17T12:58:35.259+10:00","solved":false},"BlogTopicMessage:message:157568":{"__typename":"BlogTopicMessage","subject":"Highlights of 2012","conversation":{"__ref":"Conversation:conversation:157568"},"id":"message:157568","revisionNum":2,"uid":157568,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n 2012 was a huge year for MYOB. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2354},"postTime":"2012-12-21T08:49:43.517+11:00","lastPublishTime":"2013-02-07T16:18:33.448+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" 2012 was a huge year for MYOB. \n \n Highlights of the past 12 months included the launch of AccountRight Live, the move to offering support 24 hours a day and seven days per week, the ongoing growth of the LiveAccounts platform, and the success of the GetOnline campaign which has now assisted nearly 50,000 businesses in Australia and New Zealand to build a website using our Atlas platform. \n \n We also provided free training for thousands of accountants, provided an opportunity to invest in the MYOB business, and redeveloped both our website and this Community Forum. \n \n During 2012 we were also thrilled to donate both our time and $20,000 to Raise Foundation, win a coveted Transformation Award from Human Synergistics for cultural change, and have it recognised that MYOB is a great place to work. \n \n Naturally it was also a very big year on the MYOB Community Forum, which continues to grow and thrive as a place where you can ask questions, share information, and learn from each other. \n \n Over half a million unique visitors accessed over 3 million pages on the Community Forum in 2012. Over 32,500 posts were made and we welcomed over 15,000 new registrations. \n \n We really value and appreciate the contribution that everyone makes to the ongoing success of this community, particularly those that so generously share their time, knowledge, expertise and wisdom to assist others. \n \n One of the ways in which you can thank others who post useful information on the forum is by awarding Kudos. During the year over 7500 Kudos points were awarded, and nearly 1800 posts were marked as Accepted Solutions. \n \n A special huge thank you to our top contributors for 2012 - Clive, Mike_James, Julie_A_C, Tazinx, jenniek, JenPerram, Geoff_, ronatbas, Marilyn, Murray_McKenzie and Julia_Berkhout. These dozen contributors made an astonishing 5000 posts throughout the year, including over 780 posts marked as Accepted Solutions. They were also deservedly awarded over 2700 Kudos points. \n \n The Community Forum will of course remain open over the festive season and members of our team will be on hand to answer any questions you might have. \n \n For more information about contacting us over the next two weeks (including a couple of short breaks to our usual 24/7 phone and live chat support) please see my post about Support over the festive season. \n \n All the team at MYOB wish you a very happy and safe festive season, and all the very best for a successful 2013. \n \n \n Jason Hill \n Community Manager ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2642","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:481732":{"__typename":"Conversation","id":"conversation:481732","topic":{"__typename":"BlogTopicMessage","uid":481732},"lastPostingActivityTime":"2017-09-12T18:12:47.078+10:00","solved":false},"User:user:49141":{"__typename":"User","uid":49141,"login":"Suja_P","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS00OTE0MS0xMjYwN2lCRkRCODk2MEZFMzcyQUQw"},"id":"user:49141"},"BlogTopicMessage:message:481732":{"__typename":"BlogTopicMessage","subject":"Forum Weekly Update","conversation":{"__ref":"Conversation:conversation:481732"},"id":"message:481732","revisionNum":1,"uid":481732,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49141"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" It was wonderful meeting some of our partners at the Melbourne Partner Connect conference... ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2210},"postTime":"2017-09-12T18:12:47.078+10:00","lastPublishTime":"2017-09-12T18:12:47.078+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n I had the pleasure of meeting some of our wonderful partners at the MYOB Partner Connect conference in Melbourne last week. \n \n It was a great opportunity for me to gather feedback and suggestions from some of our very experienced partners on how to further develop our forum and make it even more useful and easier to use. I will continue to reach out directly to our highly engaged community members to gather more ideas. \n \n Tech Tip: \n The most searched terms on this forum last week happens to be Salary Sacrifice. So I've included here our Help article on setting up salary sacrifice. \n \n Forum tip: \n The MYOB Community is made up of various Categories and Boards. There are multiples of ways to navigate around and access the various boards on our forum. Easiest way to do so is by clicking on the Browse Community option at the top of the screen. This will open up a panel on the left hand side of your screen, listing all the categories on this Forum. Once you select a category you will be presented with a list of all the relevant boards under it to select from. \n \n You are also able to directly click into a board from the Home page, if its listed within the Top Boards panel. \n \n Finishing off with a massive thank you to our top contributors for the week: \n GDay53, gavin12345, Murray_McKenzie, ronatbas and Debbiesap. \n \n I hope you find these weekly updates useful. I am keen to hear your thoughts about what you would like to see in these updates. So please feel free to comment on this blog or send me a private message with your feedback. \n \n #LoveYourWork \n #SimplifySuccess \n \n Regards, Suja Pillai \n Social Support and Community Manager MYOB Australia Pty Ltd \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1858","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:252659":{"__typename":"Conversation","id":"conversation:252659","topic":{"__typename":"BlogTopicMessage","uid":252659},"lastPostingActivityTime":"2014-04-04T13:49:28.823+11:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yNTI2NTktNDA2M2k1RkMwMDdGQjE2RDIxRDIw?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yNTI2NTktNDA2M2k1RkMwMDdGQjE2RDIxRDIw?revision=1","title":"ForumBadges.gif","associationType":"BODY","width":32,"height":32,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yNTI2NTktNDA2NWk3Q0JGMDczQkI2OTE0OUU2?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0yNTI2NTktNDA2NWk3Q0JGMDczQkI2OTE0OUU2?revision=1","title":"PartnerBadges.gif","associationType":"BODY","width":32,"height":32,"altText":null},"BlogTopicMessage:message:252659":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #74","conversation":{"__ref":"Conversation:conversation:252659"},"id":"message:252659","revisionNum":1,"uid":252659,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n Wow, it’s been an absolutely massive week here at MYOB. We've launched MYOB Essentials, PayDirect, AccountRight 2014.1 and some enhancements to this Community Forum... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2167},"postTime":"2014-04-04T13:49:28.823+11:00","lastPublishTime":"2014-04-04T13:49:28.823+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n Wow, it’s been an absolutely massive week here at MYOB. \n \n We kicked off the week with the launch of MYOB Essentials. We hope you are enjoying the modern new look and taking advantage of its great support for mobile devices. Of course, the launch is just the beginning. We’ll have news of a lot of enhancements for Essentials very soon. Stay tuned to The MYOB Essentials Blog for all the latest announcements. \n \n On Wednesday we launched MYOB PayDirect, an exciting mobile payments service that helps you get paid faster and easier. If you’d like to learn more, a great place to start is our introductory videos. \n \n For AccountRight users, the new 2014.1 update has been released ahead of schedule and is now available to all via my.myob. We hope you all notice the super-quick install time. As mentioned last week, the other enhancements include the number one request on the AccountRight Idea Exchange. Keep those great ideas coming in, our product managers really value your feedback and use it to help prioritise their work. \n \n Here on the Community Forum we hope you are enjoying the enhancements to the forum that we rolled out last Sunday night. \n \n I’m sure you’ve all noticed our funky new ranks and badges. The ranks (in order of status) are Contributing, Experienced, Trusted, Valued, Super and Ultimate. Remember if you want to level up and earn a new badge, it will depend on how many posts you have made, how many Accepted Solutions you have authored, and how long you have been a member of the Community. \n \n We also now have a new component on the front page called My Favourite Boards. The addition lets you navigate to your most commonly-used boards with ease. Adding boards to your list, as well as arranging them in any order you like, is also very quick and easy. You can find directions on our Forum Help page. \n \n We've also created a new page that only lists unanswered posts (new threads that are yet to have any replies). You can find it at http://community.myob.com/t5/custom/page/page-id/UnansweredPosts \n \n You might also have noticed this week that older posts on the Community Forum are now automatically archived. On these older posts the Reply buttons do not appear and you will see the following message at the top of the screen - \"This thread is now archived and closed to new comments. If you have a question please post a new topic.\" \n \n We automatically archive old posts because we are continually updating our software and the information contained in the thread may no longer be relevant to the latest version. You are also much more likely to get a prompt reply if you create a new thread. If you have a question, please create a new thread by clicking the \"Post New Topic\" or \"New Message\" buttons. New threads are much more visible to other users and MYOB staff, ensuring you are much more likely to receive a prompt reply. \n \n Speaking of prompt replies, it’s also been another very busy week on the Community Forum, with over 300 new members joining the community and a whopping 750 posts submitted, including 160 from MYOB staff. \n \n Our leading contributors this week were TonyLane, ronatbas, The_Doc, Geoff_ and jenniek. \n \n Special kudos to TonyLane who had a massive eight posts marked as solutions. \n \n Thank you so much to all those community members who generously shared their knowledge and expertise on the Community Forum this week. \n \n Love your work, \n \n Jason Hill \n Community Manager ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3591","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yNTI2NTktNDA2M2k1RkMwMDdGQjE2RDIxRDIw?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0yNTI2NTktNDA2NWk3Q0JGMDczQkI2OTE0OUU2?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:125632":{"__typename":"Conversation","id":"conversation:125632","topic":{"__typename":"BlogTopicMessage","uid":125632},"lastPostingActivityTime":"2013-02-08T12:15:48.234+11:00","solved":false},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0xMjU2MzItMTk5MmlBMEVENDYyMEVFRTE5RDE0?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS0xMjU2MzItMTk5MmlBMEVENDYyMEVFRTE5RDE0?revision=5","title":"Redesign.jpg","associationType":"BODY","width":392,"height":333,"altText":null},"BlogTopicMessage:message:125632":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #4","conversation":{"__ref":"Conversation:conversation:125632"},"id":"message:125632","revisionNum":5,"uid":125632,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n I’m sure that while browsing the forum and submitting posts you have all come across many other forum users generously providing their time and expertise to help make business life easier for others. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2072},"postTime":"2012-07-27T15:16:48.588+10:00","lastPublishTime":"2013-02-08T12:15:48.234+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n Hope you have had a great week. \n \n It’s been another big week on the MYOB Community Forum, with 400 new members and over 1000 posts, including over 250 from MYOB staff. \n \n I’m sure that while browsing the forum and submitting posts you have all come across many other forum users generously providing their time and expertise to help make business life easier for others. When you see a really helpful post, I would encourage you all to take just a second to award that person Kudos by clicking on the star icon under their name. \n \n Kudos is a rating system that lets users vote for the messages they think are useful or important. When users give Kudos to a message, they are offering a thumbs-up for good content and a pat on the back to its author. Kudos helps to boost the value of messages and enhances the reputation of their authors. \n \n You might also have noticed that users with the most Kudos points appear on Top Contributor leaderboards across the Community Forum. These leaderboards provide an opportunity to recognise and reward users for their contribution to the forum, and can be an important tool for experts to promote their businesses. This week the contributors receiving the most Kudos points were sprout, Clive, JaneB, rusty192, Rael. Special mention also to Clive, JenPerram and Ray-Man who posted multiple Accepted Solutions. As I mentioned last week, our upcoming forum redevelopment will make Accepted Solutions much more prominent across the forum. \n \n Work on our exciting redevelopment is progressing extremely well and we are getting close to launch. To give you a glimpse of what you can expect, I’ve attached a screenshot below. I’ll be keen to hear what you think. Please also feel free to provide feedback any time on how we can make business life easier for you. \n \n Love your work, \n \n Jason Hill \n Community Manager \n \n \n \n \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1975","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS0xMjU2MzItMTk5MmlBMEVENDYyMEVFRTE5RDE0?revision=5\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:220305":{"__typename":"Conversation","id":"conversation:220305","topic":{"__typename":"BlogTopicMessage","uid":220305},"lastPostingActivityTime":"2014-05-28T18:28:22.530+10:00","solved":false},"BlogTopicMessage:message:220305":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #64","conversation":{"__ref":"Conversation:conversation:220305"},"id":"message:220305","revisionNum":1,"uid":220305,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" \n Christmas is coming, and so is SuperStream. But there's no need to worry... \n ","introduction":"","metrics":{"__typename":"MessageMetrics","views":2028},"postTime":"2013-12-06T10:47:32.191+11:00","lastPublishTime":"2013-12-06T10:47:32.191+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n Hope you’ve had a great week. Can you believe it’s December already? It won’t be long before we’ll be celebrating Christmas and the new year arrives. \n \n Speaking of the new year, we’ve had many clients asking us in recent weeks about the SuperStream changes in 2014. There’s certainly no need to worry. If you are using a current MYOB product to calculate and complete your payroll, we will release a SuperStream solution for you well before July next year. \n \n From July 1 2014, employers with more than 20 employees are required to provide timely information about superannuation contributions they have made. SuperStream (or Data and Payment Standards) is a new process requiring employers to pay their employees superannuation contributions using the government’s new data standards. In more simple terms, it means all superannuation contributions need to be made and recorded electronically – no more cheques! \n \n We will release an integrated SuperStream solution for products including AccountRight Live, AccountRight Classic, LiveAccounts and Powerpay next year. For more information, please see our blog post SuperStream is coming… are you ready? \n \n It’s been another busy seven days on the Community Forum. Our top contributors this week were The_Doc, ronatbas, CloudMindAcc, TomOnTuesday and kerrie_smith. Many thanks for all your hard work assisting other community members, and a special shout out to The_Doc and ronatbas who had the most posts marked as solutions this week. \n \n Thank you to all those community members who have recently shared their expertise on the Community Forum. We really appreciate it and value your contribution. \n \n Love your work, \n \n Jason Hill \n Community Manager \n \n PS Anyone tried the new “Quick Reply” feature we added to the Community Forum this week? We hope it makes life easier when you want to quickly and easily reply to a post. Let us know if you have any feedback about the new addition. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2027","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:211277":{"__typename":"Conversation","id":"conversation:211277","topic":{"__typename":"BlogTopicMessage","uid":211277},"lastPostingActivityTime":"2013-10-22T17:16:37.219+11:00","solved":false},"BlogTopicMessage:message:211277":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #57","conversation":{"__ref":"Conversation:conversation:211277"},"id":"message:211277","revisionNum":1,"uid":211277,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" This week we were excited to announce that a feature-rich mobile application is coming soon. We also launched a free online service to help small businesses to assess the health of their companies. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":1962},"postTime":"2013-10-18T08:28:34.305+11:00","lastPublishTime":"2013-10-18T08:28:34.305+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n It’s been another eventful week here at MYOB. \n \n We were excited to attend the annual Accountants’ Technology Showcase Australia and announce that a feature-rich mobile application is coming soon. The app will integrate with our flagship cloud accounting product, AccountRight Live. \n \n The app will be available for iOS and Android devices, and include these much-requested features: \n \n \n Debtors - for keeping up with who owes the business money and why \n \n \n Invoicing - for being able to manage bookwork while on the go \n \n \n Payments - making a mobile phone a merchant terminal, taking on-the-go payments and improving cash flow \n \n \n Contacts - for easy access to the contact details of business clients, suppliers, partners and others. \n \n \n MYOB CEO Tim Reed says a wide variety of clients across the country have been consulted to ensure we deliver mobile solutions that suit their requirements. \n \n “We’ve found many accountants and their clients are satisfied with desktop software while others love the enhanced productivity of working in the cloud,” Tim says. “Regardless, what each has in common is a desire to manage their business from their pocket whenever they need to.” \n \n We will share more information about the exciting app as the launch draws closer. \n \n This week we also launched a free online service to help small businesses to assess the health of their companies. \n \n The MYOB Business Reality Check provides a comprehensive assessment tool that identifies business issues then offers a range of resources to help solve them. \n \n An online service, the MYOB Business Reality Check takes business operators through an easy to navigate survey. It then delivers tailored expert advice based around 10 key areas - keeping on top of debtors, time management, budget, tax, cash flow, technology, job costing, stock, advertising, and HR. We hope you find it an invaluable tool. \n \n It was also another busy week here on the Community Forum. Another 200 new members joined the community and over 446 posts were submitted, including 158 from MYOB staff. \n \n Our top contributors this week were The_Doc, TonyLane, ronatbas, PHalls and Julie_A_C. The star of the week was again TonyLane, who had eight posts marked as Solutions. Well done also to The_Doc who had three posts marked as Solutions. \n \n A huge thanks to all those community members who shared their knowledge, wisdom and expertise on the forum this week. \n \n Love your work, \n \n Jason Hill \n Community Manager \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2638","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:197770":{"__typename":"Conversation","id":"conversation:197770","topic":{"__typename":"BlogTopicMessage","uid":197770},"lastPostingActivityTime":"2013-08-08T14:37:53.811+10:00","solved":false},"BlogTopicMessage:message:197770":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #46","conversation":{"__ref":"Conversation:conversation:197770"},"id":"message:197770","revisionNum":1,"uid":197770,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" We’re really excited at the moment about our next update for AccountRight – 2013.3 - which is scheduled for release later this month... ","introduction":"","metrics":{"__typename":"MessageMetrics","views":1897},"postTime":"2013-08-02T12:14:02.977+10:00","lastPublishTime":"2013-08-02T12:14:02.977+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n We’re really excited at the moment about our next update for AccountRight – 2013.3 - which is scheduled for release later this month. \n \n We made some important changes in our 2013.1 AccountRight update in relation to speed and performance, but the improvements in 2013.3 are our most significant yet. Results in testing have been fantastic. \n \n We certainly understand that the current speed and performance of the software is not where many clients want it to be. It’s our highest priority to address this. Our approach is to tackle performance piece by piece until your feedback tells us we’ve got the job done. \n \n The good news is it won’t be long to wait. Our General Manager James Scollay has publicly promised that AccountRight Live will be the fastest online accounting solution by the end of the year. We are confident you are going to soon see the significant difference our development team’s efforts are making. \n \n As explained on the AccountRight blog this week, we’ve also recently made keeping AccountRight up-to-date much easier. Now each time you log in to your company file, AccountRight will automatically check if there’s a newer version. If there is an update available, you’ll see a window that explains what has changed. You can then update your software immediately or choose to do it later. We hope this makes business life easier for you. \n \n This week two new Trending Topics videos were created. Ash stars in both videos, and explains how to troubleshoot and fix your superannuation not calculating to the new mandatory rate of 9.25% in Australia, and how to adjust an employee's pay when the amount is correct but the wrong payroll category has been used. We hope you find them useful. \n \n We were also pleased this week to address the issue that was causing some Community Forum users difficulty with functionality like adding tags and macros to posts, as well as previewing their messages before posting. We apologise for any inconvenience you might have experienced because of the technical issue in the past week. We identified and removed the culprit earlier in the week, so full functionality should now be returned. If you have any problems with forum functionality, or just need some help getting the most out of the Community Forum, please don’t hesitate to let me know. \n \n It was starting to get a little quieter this week on the Community Forum, which suggests most Australians have survived the hectic end-of-financial-year period. Congratulations to all! In even better news, we still warmly welcomed another 230 new members to the community, while over 560 posts were made. \n \n Our top contributors this week were Julie_A_C, Murray_McKenzie, Tazinx, jenniek and Mike_James. Murray_McKenzie, David_Cree, Julie_A_C and Tazinx also deserve a pat on the back for multiple posts which were marked as Accepted Solutions. A big thank you to all those community members who assisted others on the forum this week. \n \n Love your work, \n \n Jason Hill \n Community Manager ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3109","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:206633":{"__typename":"Conversation","id":"conversation:206633","topic":{"__typename":"BlogTopicMessage","uid":206633},"lastPostingActivityTime":"2013-09-21T11:16:30.523+10:00","solved":false},"BlogTopicMessage:message:206633":{"__typename":"BlogTopicMessage","subject":"Forum weekly update #53","conversation":{"__ref":"Conversation:conversation:206633"},"id":"message:206633","revisionNum":1,"uid":206633,"depth":0,"board":{"__ref":"Blog:board:CommunityBlog"},"author":{"__ref":"User:user:49425"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" This week I was lucky enough to spend time with other Community Managers from around the world at the annual Swarm conference.... ","introduction":"","metrics":{"__typename":"MessageMetrics","views":1843},"postTime":"2013-09-20T15:14:27.256+10:00","lastPublishTime":"2013-09-20T15:14:27.256+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n \n Hope you have had a great week. I was lucky enough to spend the last few days with other Community Managers from around the world at the annual Swarm conference. \n \n There was many smart and talented people to learn from at the conference. It was fascinating hearing about some of the trends in online communities, and particularly valuable to swap ideas about how to tackle common challenges and foster even more vibrant communities. \n \n I was astonished to hear statistics from online community guru Richard Millington about the widespread failure of branded communities. Rich trawled through a press release database and found over 875 branded communities had been launched by companies around the world in the past decade. Yet only a dozen – just over 1 per cent – of these communities were still operating today and had more than 100 posts. It’s certainly not easy building successful online communities! \n \n Rich shared many valuable insights into the common traits that successful online communities tend to share. Common interests and goals are obviously vital. But one thing I didn’t agree with Rich was his view that support forums aren’t true communities. He argues it’s because people just come to get their question answered and then leave. That is the behaviour of some of our members, and we certainly think it’s often a great result if you can very quickly and easily get the information you need and then get back to work. But it’s not the case with everyone. \n \n Regular visitors to the MYOB Community Forum will know that it’s not just staff who answer questions here. The large numbers of Partners and other users who share their valuable time, experience and experience to assist others on the forum is testimony to the fact that this is a true community that people enjoy being a part of. \n \n When I ask Partners at events like our recent Partner Connection about why they contribute to the community, the reasons I typically hear are “to help others”, “to share knowledge”, that “I enjoy interacting with other users” and so on. This is a community that many people really enjoy being a member of. That said, if there’s anything we can do to help foster a stronger sense of belonging and community, please let us know. \n \n One thing that could really help is if you all shared a little bit about yourself. The Welcome board and the Mind your own business board in the Purple Lounge are great places for this. You could start by introducing yourself to the community (and meeting some of our moderators). Or how about telling us what your top 5 tech tools are? Feel free to also start your own threads and ask the rest of the community about a topic you are passionate about. It might be serious, or just plain silly. \n \n It was another busy week on the Community Forum, with 200 new members joining the community and over 460 posts, including 160 from MYOB staff. A big welcome to all those new community members – it’s great to have you onboard. \n \n Our top contributors this week were Tazinx, jenniek, Julie_A_C, MBSJones and Geoff_. Julie_A_C was the star of the week with the most Accepted Solutions, while jenniek and Tazinx also had multiple posts marked as Solutions. 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