How to handle deleted invoices through the API
We have a system that syncs invoices from MYOB to allow payment on them. However, we have an issue where if an invoice is deleted within MYOB the API acts as if it never existed so searching for the invoice or getting invoices by a specific Customer does not return the invoice if it has been deleted. Is there a way through the API to detect if an invoice was deleted in MYOB (either by the invoice Id or the number)? Any way other than checking for a 404 response on the API call for each individual invoice?
Changes to Invoice template not flowing through to new Invoice
Hi, I noticed a message this morning about the ability to customise the Invoice template. I thought great I can now hide some of the fields I don't use. I have turned off 3 of the fields (Item, Unit Measure and Discount) and saved the Default template. Everytime I go back into the template I can see the changes have saved but whenever I create a new invoice all the fields are showing as if it's not using the default template and picking up the layout of the previous saved Invoice. Is there another step I need to do to force a New Invoice to use the updated template? Appreciate any assistance you can give.Biz Name & invoice notes
Hi I’ve set up my first client for today and prepped the invoice for payment (same day) My PDF is showing my personal name not my Business Name? When setting up the app yesterday using the ABN look up it’s not pulled the biz name but my personal name - so I need to update that? Also agree with other comments around customising the invoice, I tried to put extra notes (copied in) but completing notes was tricky as it doesn’t allow paste and you can’t view as you type as the keyboard is covering the notes field… -the cancel and save tabs at the top of the app look skewed Other than that its a quick and easy process / will try and join Q&A today
Invoicing
I created my first invoice and had some issues with the app freezing up (which I already reported via email) - but it worked well on the second attempt after crashing the app. I tried to set up auto-reminders for clients to pay late invoices, but I couldn't see where to do this. Otherwise no issues for me, but I agree with the others about customising the invoice and frequency of sign in - I switched between apps to find the info I needed to create the invoice and had to sign back in
MYOB Just Invoices Error
Good afternoon, I am trying to send invoices via email but am encountering an error. If i ignore the error the email still sends to the client but they are unable to open the PDF attachment as it is corrupted. How can i fix this error? An unexpected error has occurred in this application: Error: 7 Description: Out of memory Project: Phoenix Module: CPrintInvoi Procedure: EmailReport Line: 195 Version: 8.3.658 Enterprise Version: Regards
