Customise Invoice form with hours column and total hours
Hi, I am customising a professional invoice and am seeking how i can add a column for "hours" with a total-hours at end of column. Now because "hours" does not exist as a column option I have used "job number" to get a column i can skip too. This column has its name changed to "Hours" but inserts "job Number". This I can handle because I just overtype job number with actual hours used. However now comes the problem. HOW DO I TOTAL THE HOURS COLUMN? This is important because a percentage of these hours are later used as a commission basis to be paid elsewhere. The reason i use "Professional invoice" is because I need the date column which is not available on the "Item Invoice". So to summarise How do I add a customised column that I can also Total.?Solved1.7KViews0likes5Comments
SaleEvent_CreditOnHold Error when creating an Invoice
When using the AccountRight application itself (and having the flag set), attempting to create an Invoice against a Customer that has Stop Credit will provide a warning but will still allow creation of said Invoice. When attempting to create an Invoice via the API in the same scenario, we instead get a SaleEvent_CreditOnHold Error and the creation is aborted. Is there a flag or something we can post via the API to force creation, or ignore the setting or something? We have in our UI (prior to sending the Invoice to MYOB) a message to confirm the Invoice should still be created to match what MYOB does too. Thanks1.2KViews0likes1CommentList of Recently Paid/Credited Invoices
I'm trying to get a list of Invoices that have recently had a balance change, either by a payment or a credit settlement with it. I'm aware that I can get either of those collections invidiually from their respective endpoints, but because I'm trying to get the balances for invoices, it's not feasible to then make a call to each invoice that the original two endpoints provide. LastPaymentDate does cover off the Payments, but not Credit Settlements. Any ideas? Thanks Aaron883Views0likes1Comment
Invoices & Payments being entered twice when recording invoice
When inputting a new Sale, quite frequently it will either save the transaction twice, using sequenced invoice numbers or, if there's a payment amount entered, it will record 2 payments for the sale amount, leaving that invoice in credit. When the sale is for an item that has only 1 unit on hand, it will pop up an alert saying that there is not enough stock, but if you cancel the invoice, which it will then prompt you that you haven't recorded it, you can see the invoice saved already. This has been going on for a few weeks and is becoming increasingly frustrating.Quote Api issue
I'm getting a MYOB accountright .net SDK issue on Quote api while Inserting. All Insert, InsertAsync and InsertExAsync methods return very generic Communication error with Exception says only Internal error with no additional information. Please help. I'm in a bit urgent situation. Thanks in advance.785Views0likes1Comment
Invoice form - Description with multiple lines and multiple descriptions not lining up with individual amounts
Hi, I am trying to modify a service invoice template because I am having issues with the description not marrying up to the cost if the description is more than one line long. If I enter description details that run for more than one line, then add another that also runs for more than one line and so on, I cannot get the descripton line to line up with the cost relating to it. It shuffles all of the costs to the top of the column and becomes confusing. It is common for me to enter multiple description lines per invoice. Does anyone have any ideas how I can get each description line to line up with it's cost please? Thanks, Jenni729Views0likes2Comments
Invoices not sending
Hello, have had a really strange issue occur today. Emailed a whole load of invoices off this morning via MYOB, a large portion go to a colleague at another desk. She received the invoices with no issues yet after a few minutes the emails disappeared from her inbox. They are nowhere to be found - we checked all other email folders in her emails and they have literally disappeared (very strange) I then tried to resend the invoices but they didn't go through at all this time yet they appeared in the "sent Emails' as if they have been sent. I tried to resend a third time and again they came up on the 'Sent Emails' but they have not appeared in her inbox, it's now been several hours since we tried. Has anyone else had any issues with this? Is there an outage or issue we are not yet aware of? ThanksSolved
Assigning a User to an invoice created
Hi there, when creating an invoice - other than sales person is there any other way to assign a user to create the invoice? for instance - salesperson being the one who took the order or picked the product etc, but the person in accounts/admin who is creating the invoice on MYOB? in my company there are a few people to create invoices and for QC and follow up procedures would be good to know who did it - i know when you also have emailed a invoice you can see when it was opened/viewed and sent off, can you also see timestamps of when the invoice was CREATED? we have clients we dont always email invoices to, but print them! Any help would be grately appreciated!Solved
