Receiving Back Bounced Super Payment and How to Re-Lodge
Hi. I have an identical issue to one lodged in 2018, only the solution no longer seems to work. I have an employee whose super fund stopped receiving payments, which bounced back to us. How do I handle the return of the funds and re-lodge? The solution from 2018 says to "reverse pay superannuation", which MYOB is not letting me do. It says "you can't record transactions dated in the lock period" - which is nowhere near the date that the transaction was originally put through (date is 17/03/2020, lock period is 01/01/2020). Help please! AR Plus 2020.1.0Solved2.7KViews0likes2Comments
Pay Superannuation
Hi, I have discovered 4x employees missing from Pay Superannuation although their super has deffinately not been paid. I have checked my dates etc are correct. I have also done a full reconcilation of the account since the beginning. A while ago some Super payments were generated but were not authorised and then deleted, quite some time later. I am concerned that when they were deleted, something in the background of MYOB did not 'untick' them as being paid. Is this possible? Is there another reason they are not showing up in Pay Super? Thanks MelissaSolved1.3KViews0likes4Comments
Reverse Pay Superannuation lock period
I have been trying to reverse a superannuation payment in MYOB Accountright Payroll but I get the following error message: You can't record transactions dated in the lock period. The lock period is specified in the Security tab of the Preferences window. My lock date is set to 1 over a month ago, I have also closed and reopened Accountright, but no luck.Solved1.3KViews0likes1Comment