Superannuation Payments & Payroll Settings - Payday Super
Hi Has anyone had any issues with regards to the above & Payday Super? We have a client with whom we don't have permission to access the "superannuation payments" section under "payroll settings" to pay their super under the Payday Super process. Super account details have been set up. There has never been an online administrator or an advisor or owner set up. We need to allow our accounting practice to do so to enable for super to be paid on a weekly basis. Any help would be greatly appreciated as unfortunately we are yet to receive any resolutions from MYOB directly. Thanks, Effie
Payday super cannot authorise
Is anyone else waiting over 15 business days to get authorities phone numbers verified? I’ve been told several times (after waiting on the phone for over two hours) that Cody will process it “tomorrow”. We’re still waiting and so cannot use the MYOB Super clearing house yet. Our bank account is verified but not our authorisors. So frustrating.
