Pay Run Issues
I am having issues processing a current fortnightly pay run. If I change the number of base hours worked, MYOB is not recalculating the $ amount, retaining the value of 76 hours. On reading similar issues in the community forum, I went into each employee and changed their standard pay to zero hours. Then recreated a new pay run. On entering the base hours worked for each employee, the $ value would not change from zero. If I type in the correct value, it holds for a second and then reverts to zero. Also, the pro rata leave (annual and personal) were not calculating and showing zero hours accrued for the period. I then went back into each employee and re-entered their standard pay to 76 hours. I cleared all cookies and temporary files. Then recreated the pay run. This time, when I changed the base hours worked, MYOB adjusted the $ value on some employees only. Some I had to overwrite the amount. On entering hours in annual leave loading, the $ value remained a zero, I had to overwrite this figure. On entering annual leave hours the correct $ value calculated automatically. On entering personal leave used, the $ value remained at zero and I had to overwrite with the figure. Given that I had to make so many adjustments, and triple check all the calculations were correct before, today's pay run has taken 6 times longer than usual.66Views0likes4CommentsI used electronic clearing instead of my actual bank account when recording payroll and now can't match it to my bank feed
I've accidently done a payroll through the electronic clearing account instead of the bank account that was actually used to pay the employee and now I can't match them. How can I fix this this should I just reverse the payrun and enter it correctly?Solved80Views0likes2CommentsPayroll and bank transactions duplicating expenses
Hi everyone! Small business owner here who's still fairly new to MYOB. I've been recording payroll expenses through the Pay Run function but then making the actual payment manually through our bank's app. This has resulted in both the Pay Run and the bank transaction showing up separately in our reports, making it look like we're spending a lot more money on salaries, super and tax than we actually are. Is there a better way to be doing this that means everything is only recorded once? How do I tell MYOB that a bank transaction is the same event as the Pay Run? Thanks in advance!111Views0likes2CommentsPayrun
Hi I did my first pay run, but my employee is still hasn't been paid the pay run was done on 9/12/2024, it is showing in the pay run history that it has been paid, but my employee hasn't got anything. and also my account that is connected to pay roll still has the same funds but also the other account is showing that it has been deducted, idk what is going on it is all so confusing. is there any chance anyone can explain this.Solved76Views0likes1CommentAssistance with 'Prepare Electronic Pay' file
Hi, I'm hoping someone can assist me with how to remove an employee pay from the 'Prepare Electronic Payments' tab. They are no longer with the company and had mistakenly been put through the pay run with our other employees. Thankfully i noticed before creating the bank file for payment. i have reversed the pay but now can seem to figure out how to remove the original plus the reversal from the 'PEP' tab. I attempted to do it again but only ended up with 2 reversals now sitting in there along with the original. It's just a bit of a pain as i have to be sure the original payment isn't ticked each week i do pay runs and wind up paying a terminated employee. I asked my accountant to help but it was beyond them also. Is someone one able to step me through where I'm going wrong?Solved40Views0likes1Comment