Payrun
Hi I did my first pay run, but my employee is still hasn't been paid the pay run was done on 9/12/2024, it is showing in the pay run history that it has been paid, but my employee hasn't got anything. and also my account that is connected to pay roll still has the same funds but also the other account is showing that it has been deducted, idk what is going on it is all so confusing. is there any chance anyone can explain this.Solved
Assistance with 'Prepare Electronic Pay' file
Hi, I'm hoping someone can assist me with how to remove an employee pay from the 'Prepare Electronic Payments' tab. They are no longer with the company and had mistakenly been put through the pay run with our other employees. Thankfully i noticed before creating the bank file for payment. i have reversed the pay but now can seem to figure out how to remove the original plus the reversal from the 'PEP' tab. I attempted to do it again but only ended up with 2 reversals now sitting in there along with the original. It's just a bit of a pain as i have to be sure the original payment isn't ticked each week i do pay runs and wind up paying a terminated employee. I asked my accountant to help but it was beyond them also. Is someone one able to step me through where I'm going wrong?Solved
