Report Performance Issues
Hi MYOB Team & Community, Since June 24 2026 we've had persistent timeout errors in our AccountRight file, mostly on sales, Profit & Loss and GL reports. We initially assumed this was EOFY load and would settle down. It hasn't. We're now three weeks into the new financial year and still hitting the same timeouts. We've stripped the data being loaded down to a bare minimum and the timeouts continue regardless. It's also broken our third-party apps connected to our file, as they hit the same timeout on transfer. This affects all users on our file, not one account or machine. Has anyone else experience these issues lately? If you've found a workaround, please share it. And if anyone from MYOB is monitoring this, we'd appreciate an actual explanation of what's causing it and a timeline for a fix, three weeks without reliable reporting has been incredibly challenging for our business at what is already one of our busiest times of year. Thanks.
Move Item report
It would be fantastic if we could have a actual report for when we move stock items within our locations Its great that we can actually move stocks to various locations but we also need a traceability report so we can have on record - what items, qty, user ID of whom moved the items - its very well the admin can move the items but we have nothing to forward the warehouse to physically move the items within our locations I know in the older "enterprise" version this was available but it has not been implemented in the AccountRight premier version Its a very vital part of multi location businesses
Supplier Purchases Report - monthly single view
Wanting a report similar to the P&L that allows a view of each months spend with a particular supplier or suppliers. Currently the supplier purchases report can only generate a view within a specified date range, therefore I'm having to enter the date range of each month to generate the amount, manually record the value, then set the next months date range. I would suggest this view to be available for all types of reports.
Sales Invoice Report with both due date and paid/closed date
Hi, There are a lot of sales reports but neither I nor the live chat support team, were able to find one that allowed me to modify it so both due date and closed date could be shown on the same report. Some reports allowed the due date, others allowed the paid/closed date but none of them allow both. My boss wants me to report on the average number of days overdue our overdue invoices go. I can get the daily snapshot from the to do list but again, if I 'print' the list to export it, the number of days overdue column disappears anyway, so I have to manually type the numbers into excel/calculator. But if I forget one day, then the data is gone. The report isn't back-date-able. I know I can also add a 'days to pay' column on some reports but I couldn't find any where I could get the due date as well to even do a calculation of overdue days. Since different customers have different payment terms, the number of days to pay is a useless stat for this purpose. Very happy to be proven wrong if this feature already exists. I don't even need the value of the invoices, just the difference between due date and paid date. I looked at both the desktop and browser versions of AccountRight.General Ledger Report that includes Supplier Name and Bill Description details
MYOB need to have better standard reports to allow ease of checking and verifying accounts and transactions. A basic report, that all your competitors have, is a GL report that includes the supplier name and bill description details rather than payment information. MYOB needs more flexible reporting that allows users to add columns and customise the reports.
Job Costing - including Time Billing
Hi there Is it possible to build a report for full Job Costing that combines the Job Activity Detail Report (Invoicing and Materials) under the Accounts/Job menu and the Activity Slip (Job Detail) Report under Time Billing menu? Am currently running these two reports to excel and combining the information, but this is time consuming. Regards, AndreaPayroll Summary Report - Enhancements
This report would be incredibly more useful if we could filter by employee, or even by job number. I'm pretty sure it's the only report that shows the number of hours for each category instead of the dollar value. (Happy to be proven wrong - I could have used such a report several times this week already.)Grouping Custom Reports
My list of custom reports is getting longer and longer. I would really like to be able to group them, in the same way the standard in-built reports have sub groups. If there was a simple way to rename them, instead of having to open, save as and then go back to delete the original one, that would a start. Then I could rename all the ones I use for BAS prep as BAS X, BAS Y, BAS Z etc so they're together in the list. Or all the EOM reports together. If I could categorise or group them, that would be even better so their names don't have to be longer. Grouping would also potentially make it easier to customise access for other users. I'd like to use my own customised group headings though too, and not have reports that started as standard payroll reports (for example), automatically added to a payroll group. I would probably even save a copy of some of the standard reports into the custom report list so that I don't have to jump in and out of the different sections as often. For clarity, I'm using the desktop version.
