Multiple shipping addresses for one customer
I have just had my file migrated from AccountRight to BusinessPro and am disappointed to realise that I am unable to do several of the things that I have previously done on a daily basis. One of these is multiple shipping addresses for one customer. I need to charge/invoice the head office of a chain of stores that I supply for all of the product that I send to their numerous stores, but I need the shipping address on the invoice to show the store that received the product. i.e. there are many different shipping addresses, but all billed to one account. In Accountright I was able to do this by selecting the head office as the customer, and then choosing "another card" as the billing or shipping address - (all of the stores had their own cards)- and this way the relevant store's details ended up on the invoices, but all invoices for all stores were charged to the single account of the head office. I have just changed to Business Pro and there doesn't appear to be a way in this software to choose "another card" for a shipping/billing address. It would be great if this function could be added. P.S. When I was looking for a solution in the community forum, I did see that this issue had been raised a couple of years ago. I
How to change Customer Credit Terms on Statement Template
HI, I need to set up the Customer Statements in MYOB Business Pro to reflect a 14 day Account Credit term, instead of the normal 30 day account term, which is how the statements are set up, so that when we send out invoices with a due date 14 days from the date of issue, this is reflected in the statements which are sent every 14 days. Currently, statements only separate due dates on a 30-day turnover, which is confusing our customers, who need to know that their invoices are overdue after 14 days and not after 30 days. This is causing huge problems, as customers are not paying overdue invoices, as they do not appear as overdue on the Statements that are sent out every 2 weeks. Does anyone know how I can change the Customer Statement Template to record the 14-day overdue date, then 28 days overdue, etc., so that my customers can easily see which invoices need paying. Any input would be greatly appreciated
Change of customer
The ability to change a customer on a recorded tax invoice. Rather than delete and re-create the whole document, a change of customer function would reduce duplicating work loads and save a lot of time. For example: Sarah Smith has arranged work to be completed at a property, however upon receiving the tax invoice she has advised the property is in her parents name and the tax invoice needs to be made out to them. Alternative example: after completing work for Bob the builder, and invoicing Bob's Building, he has advised the work was for his personal property and needs to be addressed to Bob Bloggs.
Modification of Invoice templates in the browser version of AccountRight
It would be really nice if ALL the functionality of the desktop version of AccountRight was available in the browser version. For example: invoice templates cannot be modified in the browser version. Neither can a modified invoice template be selected as a default invoice template. Quite a few reports are not available in the browser version, and many of the ones that are available cannot be modified in the same way. The browser version of AccountRight is very much a dumbed-down version.
Sales/service dates
I would like to be able to add a service date to my invoices, so I can do once a week billing. NDIS require a date service was supplied and MYOB does not have that function. this means I have to do a seperate invoice for every service I provide. Even if that’s 7 services in a week for same client!
