More ways to share your invoices!
Good news, Solmates! We heard you needed more options when sharing your invoices, so we made it happen! Now, when you share an invoice, you’ll see two new choices: Share link – Sends a short text with a shareable link to the invoice. Perfect for text messages, especially between iOS and Android. Share PDF – Creates a PDF straight away. Great if you want to download a copy or prefer sending the PDF itself. Best of both worlds 🙌 Just make sure you are on the latest version of the app! 😉 Earlier this year, we heard from our Solmates that sending a PDF via text using the “Share invoice” option wasn’t always working. Our dev wizards landed on a solution: instead of attaching a PDF, let’s send a short text with a link to the invoice. Easy peasy — no more failed texts, problem solved (or so we thought). We rolled out that solution and quickly learned that many of you really needed the PDF sharing option. As soon as we saw the impact, our product team sprang to action and, in record time, designed and released a solution that gives you both options. One extra callout worth sharing: emailing an invoice directly from the app using “Email invoice” hasn’t changed at all. That option still works the same way it always has and includes both the web view version and the PDF version of the invoice. At Solo, we always aim to get things right the first time — but sometimes it takes a second go. As luck would have it, our Solmates are absolute legends, and thanks to you, we were able to ship this update within three weeks… which, in dev time, is pretty speedy. As always, thanks for the feedback and ideas — we’re always listening 💜🎄Christmas at Solo: What to Expect
Hey Solmates! The holiday season is almost here, and just like many of you, the Solo by MYOB team is taking some well-earned time to rest, recharge, and enjoy the sunshine. Here’s everything you need to know about our Christmas break and how we’ll be supporting you. 🏖️ Solo Support During the Break While the broader Solo by MYOB team is taking a break, Solo will still have Community Leads on hand to help you out on non-public-holiday weekdays. (We adore you, but we also need weekends and public holidays to recharge too!) If something comes up, reach out through More → Chat with us, and one of our CLs will do their best to get you sorted. 🐛 What Happens if You Hit a Bug? Our team is full of clever, creative problem-solvers who love a good workaround. But over the break, we won’t have access to our full product and engineering squad. So, if you report a bug, we’ll do everything we can to help you keep moving — but some issues might not get fixed until after we’re all back on 5 January. Your patience here means the world. 💸 Banking never sleeps The specialist Solo Money crew (found by clicking the chat bubble on your Solo Money tab) are running their own schedule during the break. You can catch them any day except for the national public holidays (Christmas Day, Boxing Day and New Year’s Day). 🚀 Back to Full Strength in January Once we’re back on deck on Monday 5 January, the full Solo team will be firing on all cylinders again. Any outstanding issues will be jumped on quickly so you can kick off 2025 strong. 💜 Thanks for Being Kind (You Always Are) Please be patient with our reduced holiday team — they’re here because they genuinely care and want to help. We’re completely on your side and ready to support you the best we can. Wishing you a safe, sunny, and joy-packed Christmas break, Solmate. Here’s to good rest and a great year ahead! 🎉
