stp error

2 Topics

RFBA Incorrectly reporting via STP
Hi there, STP Phase 1 was used to lodge STP Finalisation for the 2022 FY. For some reason the employees who had RESC of $12 & $8k were also showing the exact the amounts in RFBA (which is incorrect). There is not meant to be any RFBA showing in their STP Finalisation summary. When I look at their last payslip for the 2022 FY there is no RFBA showing, just RESC which is correct. Why has this happened? When I go to remove finalisation for 2022 FY and try to re-lodge by enalbing RFBA and entering $0 in these coloums for RFBA, it keeps giving me an error "Something went wrong. Please try again or refresh browser". I have tried lodging as the registered agent and also as the employer, I have tried running another nil payslip before 30 June 2022, I have tried entering nil under RFBA after 'enabling RFBA' to be edited when finalisation is removed This link is what I followed and still no luck. https://help.myob.com/wiki/display/myob/End+of+year+finalisation+with+Single+Touch+Payroll+reporting?searchfacet=support:help&searchterm=reportable%20fringe%20benefit%20error&_ga=2.160064126.216763549.1682394840-1229945897.1679449673#expand-4FinaliseyourSingleTouchPayrollinformation Is it because we're now registered with STP Phase 2? Do I need lodge a paper copy manually to correct this for the two employees? Please help. Thanks. Leng
LengYP
2 years ago Place MYOB Business: Payroll & MYOB Team
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STP reporting error
We have to process 71 employee's payrun today, and when I entered the timesheet and everything, I click record with validated STP details, I got this message: something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us...." then I have to do 4 separate batches, which is disappointing and time wasting. Can someone please advise?
ELVISAC
6 months ago Place MYOB Business: Payroll & MYOB Team
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