Including superannuation on a client invoice
I have 'workers' who have been deemed employees for the purposes of superannuation only and as a result, I need to include their 12% SG on my invoices to clients. I'm swapping from another software provider and was using the 'Superannuation Liability' GL account, but I'm unsure what the equivalent is in MYOB. Could someone please advise? Many thanks
Preparing for Payday Super and Qualifying Earnings (QE) in MYOB PayGlobal
From 1 July 2026, Payday Super will change how employers calculate and report super guarantee in Australia, using Qualifying Earnings (QE) instead of ordinary time earnings (OTE) as the main basis for STP and super liability reporting. We’re releasing updates to MYOB PayGlobal in two stages so you can prepare and then go live confidently: Product Changes Payday Preparation release Release Date: by 31 March This release gives you new tools to review and prepare your current setup ahead of Payday Super, including: To ensure this change is as seamless as possible for you, a new “Use in Super Qualifying Earnings” flag on allowances, automatically set to Yes where Use in Super OTE = Yes today. A new “Super Qualifying Earnings” column in Transaction View to help you validate and compare QE against your existing OTE base (for pays with a payment date on or after 1 July 2026). A new “Employee subject to industrial instrument” field on Employee Super Fund records, to support more detailed / custom super calculations in the EOFY release. An updated Super Settings screen that makes it clearer how your Maximum Earnings Base (MCB) is applied when determining whether you need to pay super guarantee. Australian EOFY / tax release Release Date: late May/early June This release will complete the end‑to‑end Payday Super support in PayGlobal, including: STP submissions that report QE and related super liability amounts for the 2026–27 tax year onwards. STP Manager and selected reports updated to show QE‑based amounts, including updates to SAFF and super reports where applicable. What you should do next Once the preparation release is available, we recommend that all Australian PayGlobal customers using STP: Review your configuration for Payday Super (QE) Work through our step‑by‑step Help Centre guide to check how you currently calculate super, confirm whether you’re using standard OTE configuration, and identify any allowances, bonuses or commissions that may need to change for QE. You can do this yourself, or work with the MYOB Professional Services team via a Payday Super review package if you think your setup is more complex, uses custom configuration or would simply like some support managing this change. Confirm how you pay super today If you pay super using files generated from PayGlobal, understand how updated QE amounts will appear in your reports. If you use a clearing house or other third‑party service, check with them that your payment process and timing will still meet Payday Super requirements. MYOB is not responsible for the configuration or compliance of third‑party clearing houses or services. Get ready for changes to the Maximum Earnings Base (MCB) From 1 July 2026, the MCB will be assessed against annual QE rather than quarterly OTE, which may change when higher‑earning employees reach the cap. Our dedicated article explains how this works in PayGlobal and what you should review for employees close to the cap. Where to get help Australian Tax Office – Paying super on payday Payday Super in PayGlobal – Additional resources Payday Super review packages – Online customers – Payday Super packages On‑premise customers – Payday Super packagesKiwiSaver minimum contribution changes
We know many PayGlobal administrators are asking how the KiwiSaver minimum contribution increase from 3% to 3.5% (from 1 April 2026) should be applied in practice, especially where pay periods span March and April. This post summarises: The confirmed IRD position on when to use the new rate How this maps to PayGlobal behaviour Worked examples for common timing scenarios What you can do next to ensure your employees are managed correctly IRD guidance – payment date drives the rate IRD has confirmed that for KiwiSaver minimum contributions you should: Always use the KiwiSaver contribution rate that applies on the date the employee is paid. This applies even if the pay period: spans dates before and after 1 April 2026, or ends on or before 31 March 2026, but payment is made after that date. In other words: The start or end date of the pay period does not matter – the payment date determines whether you use 3% or 3.5% (unless there is an approved temporary rate reduction in place). What this means in PayGlobal From the 2026 NZ Tax release (v4.76.0.0), PayGlobal supports the 3.5% minimum KiwiSaver rate and related rule changes. To stay aligned with IRD’s guidance, you should configure and maintain your KiwiSaver and Employee Super Fund records so that: Any pay with a payment date on or after 1 April 2026 uses the 3.5% minimum for employees on the standard minimum rate. Any pay with a payment date before 1 April 2026 continues to use the 3% minimum, even if the PTD (pay period) includes 1 April 2026. For employees with an IRD‑approved temporary rate reduction (for example staying at 3% for a defined period), the reduced 3% rate continues to apply for pays within that approved reduction period, regardless of whether the payment date is on or after 1 April 2026. Your configuration (for example, effective dates on KiwiSaver, Employee Super Fund and KiwiSaver State records) should be set so that the calculated result in PayGlobal matches the IRD payment date outcome described above. Three key timing scenarios (with examples) Below are the three core scenarios we see most often questioned, and how the KiwiSaver rate should be applied. Scenario 1 – Pay is paid early relative to its PTD date range Description: Payment date is before 1 April 2026, but the PTD includes dates on or after 1 April 2026. Outcome: New rates do not apply. Continue to use 3%. Example Pay period (PTD): 23 March – 5 April 2026 Payment date: 30 March 2026 Result: Because the payment date is before 1 April 2026, the employer must use the 3% minimum KiwiSaver contribution rate (unless the member has elected a higher rate). The fact that the PTD includes 1 April does not change this. Scenario 2 – Pay is paid in-line with its PTD date range Description: Payment date is on or after 1 April 2026, and the PTD is the first pay for the 2026/27 tax year, with 1 April 2026 falling within the PTD. Outcome: New rates apply. Use 3.5%. Example Pay period (PTD): 23 March – 5 April 2026 Payment date: 2 April 2026 Result: Because the payment date is after 1 April 2026, the employer must use the 3.5% minimum KiwiSaver contribution rate for the whole pay, unless: the member has elected a higher rate, or the member has an approved temporary rate reduction in place (in which case the reduced rate applies). Scenario 3 – Pay is paid late relative to its PTD date range Description: Payment date is on or after 1 April 2026, but the PTD falls entirely before the payment date (for example, a March pay processed and paid in early April). Outcome: New rates apply. Use 3.5%. Example Pay period (PTD): 25 March – 31 March 2026 Payment date: 2 April 2026 Result: Even though the PTD is fully in March, the payment date is after 1 April 2026, so the employer must use the 3.5% minimum KiwiSaver contribution rate (again, subject to any higher elected rate or approved temporary reduction). What you should do next For payroll admins, we recommend: Confirm your version Make sure you are on the NZ Tax 2026 (v4.76.0.0) PayGlobal release. Plan your KiwiSaver Update Tool run(s) When you run the KiwiSaver Update Tool, you may need to use an employee query that filters employees by pay period code (for example, weekly vs fortnightly), so you can control which group of employees you are updating at a time. Before you run the tool, review your pay dates across all pay runs and pay groups so you know, for each frequency, which is the first pay with a payment date on or after 1 April. Use this to determine the Application Date(s) and the start dates you will assign. This helps you align the Application Date and effective start dates with the correct pay periods for each frequency. Set the start date for new Employee Super Fund records When new Employee Super Fund records are created for the 3.5% rate (either manually or via the KiwiSaver Update Tool), set the start date on those records so that it matches the start of the first pay period where the payment date is on or after 1 April 2026 for that pay group. This ensures PayGlobal’s calculation lines up with the IRD requirement to use the rate that applies on the payment date. Test in a non‑live environment where possible Run the KiwiSaver Update Tool in report‑only mode first and review the output. Then test pays and confirm the KiwiSaver results match the payment‑date‑driven outcomes described in the scenarios above. If you have a scenario that does not seem to match the behaviour described here, or you are unsure how to set up dates in your specific database, please log a case with MYOB Support or post your scenario (with example dates and payment timing) in this community so we can help you validate it. Reference materials For further guidance and the wider NZ Tax 2026 update, refer to the PayGlobal End of Year Resources (Help Centre).Superannuation being calculated on Pay Items that it shouldn't be
I have found Superannuation is being calculated on items that shouldn't have it and have the "Do not include in Superannuation Guarantee and Qualifying Earnings calculations" check box marked. I am sure they used to just be under the Exemptions section but since this check box appeared it is incorrectly adding the super. HAs anyone else experienced this?
Error - "You Need a Valid Tax File Number for this this Employee"
When trying to use the MYOB pay Super feature if an employee is under if you set them up via online version it sets there defult TFN to 333 333 333 when you select "Employee is under 18" BUT when you go to pay the super it comes up with the error "You Need a Valid Tax File Number for this this Employee" 333 333 333 is the valid TFN for this catergory of employee... why does this error come up?? How do you work around it?? Can MYOB please fix it???
Pay Superannuation in MYOB
Dear Team, We try to set up the pay superannuation in MYOB and when we click the button "pay superannuation", the system asks for a verification code in the bank statement. However, we can not find those code in the bank statement, is there other way we can complete the setup? Regards, SamIssues signing up for Pay Super with WPN
We are a WPN holder (Withholding Payer Number) as we are not eligible for ABN due to the nature of our organisation. We have been using SBSCH, but as its closure is coming up in 2026, we are now trying to transition to Pay Super on our AccountRight Live Plus to stay SuperStream compliant. ATO's advice is to use WPN in pace of ABN to use SuperStream (refer to the ATO's website below), however we are unable to sign up for Pay Super as our WPN was not accepted in business details (an error message "This ABN's invalid" comes up). It was also unsuccessful with added zeros to make the number 11 digits. SuperStream for employers | Australian Taxation Office Could you advise how we can go around this issue? Thank you for your assistance.
Any way to add super detils to invoice in SOLO?
Howdy! I'm freelance with a company and I do regular contract work with them. They pay me superannuation, which is 11.5% of my fee. I am onaorded with them adn I think they are required to by law. I can't seem to find a way to add super details in SOLO. It has to be seperate tot he total fee on the invoice - the super contribution is not part of my fee, rather it's a contribution to that account seperately. If thatmakes sense. Am I missing something or is there any workaround for this? Kind of makes SOLO unusable for me if I can't add super.
Superannuation option on invoices OR default notes option needed
I am working as a locum pharmacist & any pharmacy I do work for is legally required to pay superannuation direct to my super account. I am essentially issuing the company my own pay slip in the form of an invoice as I am not on their payroll. daveiscool raised this 2 months ago in the "Ask A Question" section & was directed to the guide "How to pay yourself as a sole trader". This guide is not relevant to the way either of us get paid (we are not deciding whether or not to pay ourselves super - we just need a way to include super on the invoice). I see daveiscool came up with the solution of adding superannuation amount and payment details in the notes on each invoice. This is helpful, but adds extra work to the process. ST84 shared the idea of being able to save a default note for every invoice - this would be a satisfactory alternative if the superannuation feature is not possible. I can't see the benefit of using SOLO over my current system of generating invoices via custom Excel template if one of these features isn't added.
