Reversing Overpaid Superannuation
Hi, We have overpaid superannuation for an employee over several months. I have made an adjusting VOID pay entry to reduce the super payable, manually doing this at the end of a month to avoid impacting the next month's $450 calculation. The super fund has now refunded the overpayment but I'm struggling to work out how to process the transactions. This reverse and reprocess procedure doesn't really apply because I don't need to reprocess the payment: https://help.myob.com/wiki/display/ar/Reversing+and+reprocessing+superannuation+payments I'm not sure this one really applies either: https://community.myob.com/t5/AccountRight-Staffing-and/Reversing-payroll-after-using-Pay-Superannuation-in-MYOB/m-p/404333#M24664 because it says "If you are not getting a refund from the Super Fund, there is no need to process this negative payment for now." We did get a refund so I need to process the negative payment. I thought it might be as easy as recording a Pay Super entry with only the negative transaction selected, and not authorising it. However, trying to do that I get a little red X on the screen but no more information if I hover over it. The Pay Liabilities screen also doesn't allow me to process a negative payment. How do I clear out the negative super transaction to match to the refund received from the super fund? Thank you in anticipation. :)Solved2.4KViews0likes4CommentsMissing Superannuation entries
Hello, I have processed super for 3 fortnightly payruns (10Jun, 24Jun and 8Jul). 3 of our employees are with VicSuper, which has merged with another fund at the end of June 2020. Because their detailes were not updated on time in the employee card file, for these 3, MYOB returned the message "The superfund detailes entered for XXX, are invalid". At the time, I've skipped these 3 employees and processed the rest of the payments. After updating their new superfund details, we ran the super payment again only for the 3 previously skipped employees, but the "Pay Superannuation" screen, prompted us with the entries only for the last fortnight ending 8Jul2020. Entries for 10Jun and 24Jun were missing. So, at the moment, for these 3 employees: - We have paid our liability only for the fortnight ending 8 Jul2020 and are unable to pay the super for the fortnights ending 10Jun and 24Jun; - in the "Manage Payments" screen, we only have the pays processed for the fortnight ending 8Jul2020 AND - in the "Pay Superannuation " screen we do not have any entries related to the fortnights ending 10Jun and 24Jun. I tried to find a solution in previous posts, but wasn't able to. At this point, the only solution I can come up with is to run a NIL payroll - only with super figures- and pay super as normal. But this it will double up the liability in the BS and I will have to adjust it through a GJ. Please help me clarify how to pay their super without doubling up. Thank youSolved1.5KViews0likes4CommentsSalary inclusive of super - can MYOB automatically calculate this?
Hi Our salary is inclusive of super. Is there a way that MYOB can automatically calculate this on our behalf? Or, do I need to enter and adjust the salary excluding super, and adjust this manually each time super changes.Solved1.4KViews0likes2CommentsCorrecting super overpayments
We are using AccountRight 2020.2.2. We have recently finalised the 2019/20 year for payroll and have now found that we have overpaid our super contributions. We had set up a new payroll code and not exempted it from super. The overpayments spread from April to now. Can you please advise how we would go about correcting this in MYOB. Thank youSolved1.4KViews0likes1CommentPreparing for Payday Super and Qualifying Earnings (QE) in MYOB PayGlobal
From 1 July 2026, Payday Super will change how employers calculate and report super guarantee in Australia, using Qualifying Earnings (QE) instead of ordinary time earnings (OTE) as the main basis for STP and super liability reporting. We’re releasing updates to MYOB PayGlobal in two stages so you can prepare and then go live confidently: Product Changes Payday Preparation release Release Date: by 31 March This release gives you new tools to review and prepare your current setup ahead of Payday Super, including: To ensure this change is as seamless as possible for you, a new “Use in Super Qualifying Earnings” flag on allowances, automatically set to Yes where Use in Super OTE = Yes today. A new “Super Qualifying Earnings” column in Transaction View to help you validate and compare QE against your existing OTE base (for pays with a payment date on or after 1 July 2026). A new “Employee subject to industrial instrument” field on Employee Super Fund records, to support more detailed / custom super calculations in the EOFY release. An updated Super Settings screen that makes it clearer how your Maximum Earnings Base (MCB) is applied when determining whether you need to pay super guarantee. Australian EOFY / tax release Release Date: late May/early June This release will complete the end‑to‑end Payday Super support in PayGlobal, including: STP submissions that report QE and related super liability amounts for the 2026–27 tax year onwards. STP Manager and selected reports updated to show QE‑based amounts, including updates to SAFF and super reports where applicable. What you should do next Once the preparation release is available, we recommend that all Australian PayGlobal customers using STP: Review your configuration for Payday Super (QE) Work through our step‑by‑step Help Centre guide to check how you currently calculate super, confirm whether you’re using standard OTE configuration, and identify any allowances, bonuses or commissions that may need to change for QE. You can do this yourself, or work with the MYOB Professional Services team via a Payday Super review package if you think your setup is more complex, uses custom configuration or would simply like some support managing this change. Confirm how you pay super today If you pay super using files generated from PayGlobal, understand how updated QE amounts will appear in your reports. If you use a clearing house or other third‑party service, check with them that your payment process and timing will still meet Payday Super requirements. MYOB is not responsible for the configuration or compliance of third‑party clearing houses or services. Get ready for changes to the Maximum Earnings Base (MCB) From 1 July 2026, the MCB will be assessed against annual QE rather than quarterly OTE, which may change when higher‑earning employees reach the cap. Our dedicated article explains how this works in PayGlobal and what you should review for employees close to the cap. Where to get help Australian Tax Office – Paying super on payday Payday Super in PayGlobal – Additional resources Payday Super review packages – Online customers – Payday Super packages On‑premise customers – Payday Super packages1KViews1like0Comments
