Pay Superannuation in MYOB
Dear Team, We try to set up the pay superannuation in MYOB and when we click the button "pay superannuation", the system asks for a verification code in the bank statement. However, we can not find those code in the bank statement, is there other way we can complete the setup? Regards, Sam41Views0likes1CommentIssues signing up for Pay Super with WPN
We are a WPN holder (Withholding Payer Number) as we are not eligible for ABN due to the nature of our organisation. We have been using SBSCH, but as its closure is coming up in 2026, we are now trying to transition to Pay Super on our AccountRight Live Plus to stay SuperStream compliant. ATO's advice is to use WPN in pace of ABN to use SuperStream (refer to the ATO's website below), however we are unable to sign up for Pay Super as our WPN was not accepted in business details (an error message "This ABN's invalid" comes up). It was also unsuccessful with added zeros to make the number 11 digits. SuperStream for employers | Australian Taxation Office Could you advise how we can go around this issue? Thank you for your assistance.102Views0likes4CommentsColonial First State Superannuation
Is anyone else having issues making a super contribution to Colonial First State. I have checked Member Number, fund USI etc and all are correct within MYOB. I have seen posts from a few years ago indicating that the number should have an 065 prefix which ours does. Any feedback would be appreciated. Thanks Deb144Views0likes1CommentAnnual Leave Loading (STP Other Leave) is not attached to Superannuation and should be
I have auditors here for our interim audit and they have just picked up that annual leave loading is not being picked up as OTE for Superannuation purposes. I have tested the Overtime category for annual leave loading and that is being picked up for OTE when it shouldn't be. THIS IS URGENT AND NEEDS ATTENTION!!!!54Views0likes2CommentsUnable to edit standard Super fund details
One of the existing super funds (not self-managed) has merged with another and the ABN and USI have changed, the name has remained. I am unable to edit these details as it is greyed out. Apart from creating a new super fund, is there a way to make these changes? Thanks Angela96Views0likes1CommentReturned Pay Liabilities superannuation payment
I have had a superannuation payment (paid through Pay Liabilities NOT Pay Superannuation) that has been returned from the ATO Super Clearing House. How do I record the return of funds so that I can pay it again (I have corrected the original error on the ATO portal). Urgent please! Thanks, TrudySolved347Views0likes5CommentsSplit Superannuation Payments
Hi. Does MYOB AccountRight have the capabilities to split a weekly Superannuation contribution into two seperate super companies per one employee? For example if one employee is due $50 total super for one week, can we split it to have $25 go into one super company account and $25 go into a different super company account? The employee has a self managed super account but wants to keep their current insurance in tact with their previous super company, therefore they need to be showing regular payments into their previous super company account and still grow their self managed account. Thank you621Views0likes1CommentPay Superannuation authorisation
I do job share with another lady so she is at work one week, I'm at work the next week. I have an issue with the authorisation process in Pay Superannuation. To authorise the super payment you need to receive a code via SMS. That's okay if you only have the one person doing it but there are two of us so she has her mobile phone number entered as the one to receive codes and receives the code even if she's not at work so I have to contact her to get it, if she is contactable that day. It's massively annoying and I want to be able to receive the code via our work email like every other two factor code we receive. Can MYOB please change this? There doesn't seem to be any way to change it in the setting up. How can I get around this??Solved534Views0likes1CommentEmployee Onboarding - SUPERANNUATION
Hi MYOB, Can anyone tell me what the super options are for a employee onboarding??? I have had some very confused empolyees as me qestions and I dont know what it looks like for them. Is there a way to have an EMPLOYER suggested fund for those that are looking for new superannuation funds? Thanks238Views0likes1Comment