Australian tax year‑end made easier: MYOB PayGlobal packages explained
Tax year‑end can sneak up fast – especially when you’re juggling roster changes, leave, super changes and day‑to‑day payroll queries. The MYOB PayGlobal tax upgrade packages are designed to take the heavy lifting off your team, so you can roll into the new financial year confident your solution is compliant, clean, and ready to go. This post walks through what the packages actually do for you, what’s included in each level, and what’s new this year. Important: This article explains how MYOB PayGlobal supports Australian tax and Payday Super. It doesn’t constitute tax, payroll or legal advice. Your organisation remains responsible for meeting your obligations and confirming your settings with your advisors and the ATO. What are the MYOB PayGlobal EOFY packages? Each year, MYOB releases an update with the latest supported Australian tax changes, superannuation updates and product improvements. The tax upgrade packages bundle that software update with a set of fixed‑scope services, delivered remotely by MYOB PayGlobal consultants. Tax packages – at a glance We’ve got different packages to help businesses of all shapes and sizes manage year‑end: Essentials – MYOB manages your core product tax software upgrade and runs essential payroll database health checks to ensure you’re set up for tax time. Optional add‑on: Holidays & Calendars – keep your payroll in sync with the correct public holidays and pay calendars, so the right rules and entitlements are automatically applied. Optional add‑on: End of Year Reporting & Balancing – MYOB PayGlobal experts help you run and reconcile your key payroll, STP and super reports, so you can close the year off cleanly and confidently. The Works – everything above in one comprehensive package. Essentials – your foundational tax upgrade The Essentials package is the foundation most customers start with. It’s aimed at teams who want MYOB to handle the core upgrade work and run key checks over the database. 1. Database health check We run a structured health check on your MYOB PayGlobal database to catch common data and configuration issues that can cause grief at year‑end, and give you clear lists of records to review and clean up, such as: Health check area What it covers (AU focus) Employee identity & contact data Employee Checks plus duplicate address/TFN/bank/tax-number checks, and long-inactive or very old employees. Tax & STP coding STP checks, termination reasons, tax code overrides and ETP processing items that can impact STP Phase 2/EOFY. Visas & work eligibility Visa records, including overlapping dates and tax coding alignment with visa conditions. Wages & minimum entitlements Minimum Wage Check to highlight employees whose current rates may fall below new national minimums. Super & Payday Super configuration & checks Super and STP allowance mappings, RESC vs salary sacrifice, and OTE vs SG checks for SG and super reporting. Allowances, deductions & costing structures Rarely used allowances, deductions, cost centres and job codes that may be candidates to expire or hide. User access, security & ESS usage Dormant PayGlobal/ESS users and missing employee mappings for security and access clean-up. Database size & maintenance Large/high-growth tables and overall table sizes to plan archiving/purging and improve performance. You’ll receive a summary of what we’ve found and recommended actions, so you know what really needs attention before EOFY. For additional information about the health check, see the MYOB PayGlobal help centre. 2. Tax software upgrade installation Next, we upgrade you to the supported Australian tax release for the new year: Refresh and upgrade a Test database (where applicable). Install the new tax‑ready MYOB PayGlobal version. Upgrade the Live database once test checks are done. Ensure the scheduler and key background jobs keep running as expected. Where in scope, upgrade Employee Self Service (ESS) to a compatible version alongside the core upgrade. 3. Australian tax and compliance preparation As part of Essentials, we also help you get ready for the coming financial year: Apply the latest supported tax & super settings. Confirm key parameters such as tax year dates, thresholds and relevant configuration flags in line with the release notes. Run minimum wage checks so you can identify employees who may need rate adjustments to maintain compliance. Update paid parental leave to align with the national minimum wage. Update employee related Superfund values (where applicable) The goal is to minimise last‑minute surprises in the first pay of the new financial year. *Note this work does not include updates for salary packaging or defined benefit scenarios, please reach out to your Account Manager if you need assistance in these areas. 4. Australian superannuation & Payday Super readiness With Payday Super and Qualifying Earnings (QE) changes coming into effect, Essentials includes an allowance review, so you’re not starting from a blank page: Confirm how your system is currently configured for Super Guarantee (SG) Provide clear output you can use to review which allowances and payments are currently flagged for super. This doesn’t replace a full Payday Super review package, but it does mean your core setup has been reviewed in the context of the new rules and tools, and you have a clearer starting point. For more advanced scenarios and support, we recommend booking a dedicated Payday Super review package. 5. MYOB PayGlobal report review – report upgrade content Alongside the tax changes, MYOB is continuing to modernise MYOB PayGlobal’s reporting. The Essentials package includes support to modernise selected reports: Modernising standard reports – more standard reports are being moved off legacy components, improving stability, security and long‑term support. These updates are delivered as part of the standard software provision, at no additional cost. Helping you modernise custom reports – as part of Essentials, MYOB will: Identify selected standard‑based custom reports that can be automatically uplifted to the new supported format, and when a redesign or alternative tool (such as SSRS or Power BI) is likely to be required instead. Attempt to update eligible custom reports to the supported format where technically possible. Provide a summary of updated reports, so you can run your own validation and confirm the content and results still meet your business requirements. Where a custom report can’t be upgraded cleanly, or you identify issues after uplift, work with Support or Consulting Services on remediation or a rebuild (this sits outside the fixed‑price package). Even where a report appears to upgrade successfully, it’s essential that you review and validate the output before relying on it in production. This gives you a clear, supported pathway to keep both your standard and custom reporting aligned with ongoing MYOB PayGlobal reporting modernisation work. For more information, see the MYOB PayGlobal help centre. *Note: This report upgrade work does not include ESS, SSRS or BI report redesigns, which can be scoped separately. Optional add‑ons Depending on how much help you want at year‑end, you can add extra services on top of Essentials. Holidays & Calendars This add‑on is all about getting your new year schedule into MYOB PayGlobal before you need it: Add one year of public holidays, covering up to 2 years setup in advance Add one year of payroll calendars, usually covering up to five pay period types (weekly, fortnightly and monthly) This is a simple way to avoid last‑minute scrambling when you realise next year’s calendars or holidays aren’t configured. End of Year Reporting & Balancing This add‑on is aimed at teams who want help closing off the current year cleanly: Support with end‑of‑financial‑year reporting in MYOB PayGlobal, including core payroll and STP reports. Help to balance and reconcile your key payroll, super and tax reports, so final figures match what you’re sending to the ATO and other stakeholders. This can be especially useful if you only go through this process once a year and don’t want to relearn the process every time. The Works – everything in one bundle If you want a “set and forget” option, The Works bundles everything into one package: Essentials (tax upgrade + health checks + core compliance preparation) Holidays & Calendars End of Year Reporting & Balancing It’s designed for organisations who want MYOB to manage the full Australian tax year‑end, from upgrade through to reporting and calendars, with a single booking and fixed scope. How to book or ask questions Keep an eye out for communications. We’ll share more information about the software release upgrade and upgrade packages to take the stress out of this year’s EOFY. If you’d like to discuss your options, we’re here to help: Reach out to your MYOB Account Manager or PayGlobal Support, and/or Post a question here in the Community with a brief description of your environment (Online/On‑Prem, complexity, any specific concerns around super/Payday Super, STP or custom reports). That will help us – and other customers – share the most relevant advice and experiences for your situation. So, here’s to a stress‑free, well‑prepared EOFY with MYOB PayGlobal 🎉
Master Reports with MYOB AE 2024.1 (5.4.52.107) release patch
In the MYOB AE install guide—5.4.52/2024.1 SP1 (Australia) Release date—October 2024, it says: Important Note: "We may replace any MYOB Master Reports at any time. We recommend that if you’ve customised our masters to export a backup copy of the report layouts using the Report Export Utility which is available from Reports > Report > Export & Import before upgrading MYOB AE" So I went into Master Reports Export - there a literally hundreds of these Reports and MYOB does not provide any facility to bulk-export them. Do they honestly expect us to export them one-by-one? Because that is the ONLY way to do it! I did back up a few key reports with more recent dates (likely to be customized): Registered Office for Client & Contact.rpt 10/5/2023 Current Client Residential Address.rpt 31/1/2019 Current Client Postal Address.rpt 31/1/2019 Client Registered Office Addresses.rpt 10/5/2023 Clients with Aliases.rpt 4/5/2017 Director ID.rpt 19/2/2024 I figured I'd go ahead with the install of the patch and if there were any issues with these later on, we could spin up a previous backup and export the ones we need. But it bothers me that under Contacts --> Contact Details, Contact List, Contacts and Clients are all empty (see the attached screenshot). Everything else appears to be as it was. I just don't remember seeing any gaps when I looked through it. There is Client & Contact Addresses, Client Contact Details etc. under Clients. Has anyone else had issues or concerns around potentially missing data in these Master Reports?
Upgrade to ARL went to cloud when it was suppose to go to desktop??
Hi MYOB, SN XXXX 6778 ABN XXXX 8037 A client has asked me to upgrade some old V19 back ups for prior FY to ARL and then have them open as read only. This is so the client has all the historical data if they need to look back on any history. Anyway I upgraded the file (this is the screen shot below) looking back on this there is no company file name and the boxes are greyed out. I didn't notice this at the time and now the file upgraded online.. but I didn't tick that option? Just tested it on the next file and the same issue on this screen below? What is going on?Unable to open AccountRight file after upgrading to the latest version
Hi Everyone, We have had a number of reports from Users who have upgraded their files to the latest version offline and when trying to open the upgraded file they get the following error message: AccountRight has encountered an error and needs to exit The following AccountRight Hotfix tool can be run over the company file. Instructions for running the tool are also included below. Run the AccountRight Hotfix tool: Close AccountRight Download the AccountRight tool Find the tool that you downloaded and double click it When the tool appears, all files found in your AccountRight library will be listed If your file isn't listed, click the Server Edition tab. Still not listed? Click Custom Location and then browse to the folder containing your company files. (Note: You can also drag and drop your company file into this window to update the file) Select the files you need to open and click Update selected files. When all files have finished, you can now close the tool. Start AccountRight and open the company that has been updated. When the Confirmation window appears, choose to confirm the company file online and click Next When complete, close the Confirmation window. You can now work on this file. If you continue to have problems opening your files, do let us know by Starting a new Post. I'm sure the MYOB Community would be happy to assist.
