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The AccountRight Blog
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AccountRight 2014.2 now available

John_W's avatar
John_W
MYOB Staff
11 years ago

In this release, you can control who does what, better than ever before, and you'll love the inventory improvements that make it a must-have for all businesses who buy and sell stock.

 

 

Access control steps up a level

 

AccountRight has always had features that help you control what your file users can access, but you told us you wanted more. And fair enough—it's your data, and you should choose who can do what with it. So in this release, you can customise user roles based on your business needs.

 

The default roles provided with AccountRight can now be customised in the new Manage Roles tab of the User Access window. For example, say you don't want your salespeople to see bank account balances. Simply deselect the Show Bank Balances permission and it's done.

 

Customise permissions

 

If you have unique roles in your business that aren't catered for by the defaults, you can create your own—just duplicate a default role, give it a name, and select the permissions.

 

Duplicate role

 

You can give read-only access to those who shouldn't make changes to your file. Assign them a role to determine what they can view, and then select the new Read Only option in the Manage Users tab. This is great for users who just sign on to print reports or check the figures.

 

Read Only access 

 

For some users, you might want to let them make changes, but give them read-only access to certain lists or transactions. That's easily done - just select the Read Only option for the permission you don't want them playing with.

 

Read Only permissions 

 

Updating from a previous AccountRight version?

 

  • If you upgrade from a classic AccountRight release (like v19), your user accounts will initially be "inactive" in the upgraded file (except for the Administrator account). To make the users active again, the Administrator just needs to assign roles to them.

  • If you update from a previous release of the new AccountRight (like 2014.1), we'll carry over your existing role and user settings. But do take a look through the new list of permissions to fine tune the roles if necessary.

 

If you buy and sell stuff, this one's for you

 

If you use AccountRight Standard or Plus, take a look at the improvements we've made to the inventory features. We've also added more inventory reports that you'll recognise if you've upgraded from a classic AccountRight version. 

Record item sales and purchases, quick as a flash

 

Sales and purchases that have inventory items (those you track on-hand quantities for) now record twice as fast. So whether you're using AccountRight at your point-of-sale, on the road, or have a stack of lengthy invoices and bills to enter, you'll really notice the time savings.

 

And there are great time savings to be had when importing sale and purchase data from another AccountRight file or another application. You can also import sales and purchases that have 10 lines or more, so import lines to your heart's content.

Inventory reports get some love

 

Whether you have a warehouse or a garage full of stuff you sell, it's important to know what's in stock and what's being bought and sold. So in this release we've focussed on speeding up the inventory reports you rely on, and adding a few more that will help you analyse your inventory even better.

Purchases (Item Summary)

For each item, see who you purchased items from, and the quantities purchased.

 

Purchases [Item Summary]

Price Analysis

See your item gross profits, margins and markups. You can sort the report to identify your most and least profitable items.

 

Price Analysis

 

Analyse Purchases (Item Multi-Period)

Export this report to Excel to analyse what you bought (quantities or dollar values) over several months.

 

report_AnalysePurchasesItemMultiPeriod.png

Analyse Sales (Item Multi-Period)

Another great report to send to Excel—analyse what you sold (quantities or dollar values) over several months.

Analyse Sales [Item Multi-Period]

 

Lower-maintenance AccountRight

 

We've had a great response to the 2014.1 AccountRight installer for PCs. The time savings have been significant, and only a few issues were reported. In 2014.2 we fixed a few things that made it tricky for some people to update. For example, we've put more checks in the system, so updating networked computers, and managing different company file versions on a network, will be easier.

 

We've also improved the AccountRight Server Edition installer. It's really speedy, and just like the PC Edition, with the one installer you can open and create AccountRight Basics, Standard and Plus files for Australia and New Zealand (but of course you can only activate files you're licensed to use).

 

 

Get the update

 

The 2014.2 update is being rolled out over the next few days to all clients who have an MYOB AccountRight Live, Cover or BusinesSUPPORT membership. Here's how you can get it:

If you're in Australia and use:

  • AccountRight 2013.2 or later: You'll see the prompt to update when you open your company file.
  • AccountRight 2011 to AccountRight 2013.1: Go to Start > Software Updates. Haven't registered for software updates? See Support Note 32270.
  • AccountRight v19 or earlier: Learn how to download the update.

If you encounter any problems downloading your update, you can access it from my.myob.com.au.

If you're in New Zealand and use:

  • AccountRight 2013.3: You'll see the prompt to update when you open your company file.

  • AccountRight 2011 to AccountRight 2013.2: Go to Start > Software Updates. Haven't registered for software updates? See Support Note 32270.

  • AccountRight v19 or earlier: Learn how to download the update.

 

If you encounter any problems downloading your update, you can access it from my.myob.co.nz.

 

Updated 11 years ago
Version 2.0
Release notes

57 Comments

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  • John_W's avatar
    John_W
    MYOB Staff
    11 years ago

    Hi @CharlesBigyew,

     

    As Jason points out you can get the update from my.MYOB. Or, you could try skipping the backup step. You've just made a backup, there's no need to make another copy. 

     

    Why is it happening? To install the update, we need to close AccountRight. As you've got the Prompt for Backup when Closing AccountRight preference selected, a prompt appears each time you start the update. Unfortunately, making a backup stops the update from proceeding. Agree that it seems odd! 

     

    Regards,

    John

  • John_W's avatar
    John_W
    MYOB Staff
    11 years ago

    Hi Toby BorisYeltsin 

     

    Bit of a rambling reply but I hope it helps.

     

    Yes, Microsoft still supports Windows Vista, however, they only offer “Extended Support” (ending in 2017). In April 2012 they stopped “Mainstream Support” for Vista. In Plain English, this means that Vista will continue to receive security updates (patches to fix bugs and plug security holes), but it won’t receive operating system enhancements and design changes. Software that relies on operating system enhancements to deliver improved functionality may not work on these operating systems. Some of the changes we’ve made to our installer means that AccountRight no longer works with XP or Vista. You may have noticed that Microsoft Office 2013 also doesn’t work with Vista.

     

    You can find information about Microsoft’s lifecycle support here

     

    With regard to needing to upgrade your hardware, I’ve found that computers that can run Vista can also run Windows 7. As for needing an i5 processor, it’s only a recommendation, not a requirement. We recommend it as we know there are times when running a faster processor will be beneficial. Business often have many apps running at the same time, like Outlook and other business software, or use their computer as a server. If you’re only running AccountRight I’m sure you'll get away with lower specifications.

     

    Regards

    John

  • John_W's avatar
    John_W
    MYOB Staff
    11 years ago

    @hph

     

    As you've installed the PC Edition on your server, you should uninstall it and then install the Server Edition. To get the Server Edition, log into my.MYOB > My Products > Downloads and choose your product. Select the AccountRight 2014.2 Server Installer, download and install it.

     

    AccountRight will remember the edition running on your computer and install that edition when an update is available. The key though, is that you need to install from the Update message that appears when you open AccountRight. 

     

    Regards,

    John

     

  • John_W's avatar
    John_W
    MYOB Staff
    11 years ago

    Hi Cat2013 

     

    That's correct. If you're running the Server Edition on your computer, when you update, AccountRight 2014.2 Server Edtion will be installed.  

     

    Regards,

    John

  • Suja_P's avatar
    Suja_P
    Former Staff
    11 years ago

    Hi MarkyMark,

     

    A very warm welcome to the MYOB Community Forum. I hope you find this to be a useful tool.

     

    I'm sorry to hear that you had some issues with your saved BASlink information since your recent upgrade.

     

    One of the tasks involved in the upgrade process is to import your BAS setup information into the upgraded company file. 

     

    I have included a link to our upgrade Instructions that has step by step instructions on the process. 

     

    I'm sorry again for the inconvenience caused by this. 

     

    Regards,

    Suja
    MYOB Support

  • Emile's avatar
    Emile
    Former Staff
    11 years ago

    Hi BoostCairns 

     

    The removal of the 'Selling Details' tab for AccountRight Basics was unintentional. The information that was previously entered for customers is still there.

     

    A different way to set the customised form to be the default form is through Sales > Print/Email Invoices > Advanced Filters and select the custom form in the Selected Form for Sale dropdown.

     

    If that hasn't worked for you and you still need access to the Selling details tab the only thing to do is to go back to using 2014.1 until 2014.3 is released.

     

    This support note can take you through the steps to change back to 2014.1

    AccountRight Basics 2014.2 "Selling Details" tab missing from customer cards

     

    I apologise for the inconvenience.

  • JasonHill's avatar
    JasonHill
    Former Staff
    11 years ago

    Hi CharlesBigyew 

     

    That sounds frustrating! As an alternative, you can login to my.myob and download the update.

     

    Let us know if you have any further difficulty, we're happy to help. Let me also extend a very warm welcome to the Community Forum. I hope you find it a fantastic resource.

     

    Jason Hill
    Community Manager

  • jenniek's avatar
    jenniek
    Ultimate Partner
    11 years ago

    Hi @BM1977, 

    Have you excluded MYOB from the virus scan?

  • John_W's avatar
    John_W
    MYOB Staff
    11 years ago

    Hi melslade

     

    Sorry we made it so hard! Good feedback for my team. 

     

    For others experiencing the same problem, watch this video or follow these instructions to learn about some things you may need to do after moving to the new AccountRight. (Note that if you've upgraded using our brand new online tool--the one that does all the work for you--watch this video).  

     

    The good news is that after you move to new AccountRight, you no longer need to upgrade forms as they're  stored inside your compnay file (this also means they can be shared by all users wherever they are). 

     

    Regards,

    John

  • Suja_P's avatar
    Suja_P
    Former Staff
    11 years ago

    Hi Aaronp,

     

    Thank you for your feedback. I agree, it would be great to have an indicator / tracker showing the upgrade progress.  

     

    I've passed it on to our developers for consideration in a future update. 

     

    As for your file, it does appear that being a fairly large file (420MB) it may take some time (sorry we really are unable to give an estimate on how long) for it to complete the process. The stage that its currently at 'Processing Cash Transactions' is basically the process of upgrading all of the actual (financial / cash) transactions in the file. This is generally the bulk of the upgrade process. 

     

    Generally we recommend Optimising your company file in v19 to bring across an optimised copy of your file. Also other things to consider would be to ensure that the process is not done across a network (file and program are both being access locally) and that you do not have any other programs running in the background during this process. 

     

    Regards,


    Suja
    MYOB Support

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In this release, you can control who does what, better than ever before, and you’ll love the inventory improvements that make it a must-have for all businesses who buy and sell stock.

\n

 

","body":"

In this release, you can control who does what, better than ever before, and you'll love the inventory improvements that make it a must-have for all businesses who buy and sell stock.

\n

 

\n
\n

 

\n

Access control steps up a level

\n

 

\n

AccountRight has always had features that help you control what your file users can access, but you told us you wanted more. And fair enough—it's your data, and you should choose who can do what with it. So in this release, you can customise user roles based on your business needs.

\n

 

\n

The default roles provided with AccountRight can now be customised in the new Manage Roles tab of the User Access window. For example, say you don't want your salespeople to see bank account balances. Simply deselect the Show Bank Balances permission and it's done.

\n

 

\n

\"Customise

\n

 

\n

If you have unique roles in your business that aren't catered for by the defaults, you can create your own—just duplicate a default role, give it a name, and select the permissions.

\n

 

\n

\"Duplicate

\n

 

\n

You can give read-only access to those who shouldn't make changes to your file. Assign them a role to determine what they can view, and then select the new Read Only option in the Manage Users tab. This is great for users who just sign on to print reports or check the figures.

\n

 

\n

\"Read 

\n

 

\n

For some users, you might want to let them make changes, but give them read-only access to certain lists or transactions. That's easily done - just select the Read Only option for the permission you don't want them playing with.

\n

 

\n

\"Read 

\n

 

\n

Updating from a previous AccountRight version?

\n

 

\n\n
\n

 

\n

If you buy and sell stuff, this one's for you

\n

 

\n

If you use AccountRight Standard or Plus, take a look at the improvements we've made to the inventory features. We've also added more inventory reports that you'll recognise if you've upgraded from a classic AccountRight version. 

\n

Record item sales and purchases, quick as a flash

\n

 

\n

Sales and purchases that have inventory items (those you track on-hand quantities for) now record twice as fast. So whether you're using AccountRight at your point-of-sale, on the road, or have a stack of lengthy invoices and bills to enter, you'll really notice the time savings.

\n

 

\n

And there are great time savings to be had when importing sale and purchase data from another AccountRight file or another application. You can also import sales and purchases that have 10 lines or more, so import lines to your heart's content.

\n

Inventory reports get some love

\n

 

\n

Whether you have a warehouse or a garage full of stuff you sell, it's important to know what's in stock and what's being bought and sold. So in this release we've focussed on speeding up the inventory reports you rely on, and adding a few more that will help you analyse your inventory even better.

\n

Purchases (Item Summary)

\n

For each item, see who you purchased items from, and the quantities purchased.

\n

 

\n

\"Purchases

\n

Price Analysis

\n

See your item gross profits, margins and markups. You can sort the report to identify your most and least profitable items.

\n

 

\n

\"Price

\n

 

\n

Analyse Purchases (Item Multi-Period)

\n

Export this report to Excel to analyse what you bought (quantities or dollar values) over several months.

\n

 

\n

\"report_AnalysePurchasesItemMultiPeriod.png\"

\n

Analyse Sales (Item Multi-Period)

\n

Another great report to send to Excel—analyse what you sold (quantities or dollar values) over several months.

\n

\"Analyse

\n
\n

 

\n

Lower-maintenance AccountRight

\n

 

\n

We've had a great response to the 2014.1 AccountRight installer for PCs. The time savings have been significant, and only a few issues were reported. In 2014.2 we fixed a few things that made it tricky for some people to update. For example, we've put more checks in the system, so updating networked computers, and managing different company file versions on a network, will be easier.

\n

 

\n

We've also improved the AccountRight Server Edition installer. It's really speedy, and just like the PC Edition, with the one installer you can open and create AccountRight Basics, Standard and Plus files for Australia and New Zealand (but of course you can only activate files you're licensed to use).

\n

 

\n
\n

 

\n

Get the update

\n

 

\n

The 2014.2 update is being rolled out over the next few days to all clients who have an MYOB AccountRight Live, Cover or BusinesSUPPORT membership. Here's how you can get it:

\n

If you're in Australia and use:

\n\n

If you encounter any problems downloading your update, you can access it from my.myob.com.au.

\n

If you're in New Zealand and use:

\n\n

 

\n

If you encounter any problems downloading your update, you can access it from my.myob.co.nz.

\n

 

","body@stringLength":"18787","rawBody":"

In this release, you can control who does what, better than ever before, and you'll love the inventory improvements that make it a must-have for all businesses who buy and sell stock.

\n

 

\n
\n

 

\n

Access control steps up a level

\n

 

\n

AccountRight has always had features that help you control what your file users can access, but you told us you wanted more. And fair enough—it's your data, and you should choose who can do what with it. So in this release, you can customise user roles based on your business needs.

\n

 

\n

The default roles provided with AccountRight can now be customised in the new Manage Roles tab of the User Access window. For example, say you don't want your salespeople to see bank account balances. Simply deselect the Show Bank Balances permission and it's done.

\n

 

\n

\"Customise

\n

 

\n

If you have unique roles in your business that aren't catered for by the defaults, you can create your own—just duplicate a default role, give it a name, and select the permissions.

\n

 

\n

\"Duplicate

\n

 

\n

You can give read-only access to those who shouldn't make changes to your file. Assign them a role to determine what they can view, and then select the new Read Only option in the Manage Users tab. This is great for users who just sign on to print reports or check the figures.

\n

 

\n

\"Read 

\n

 

\n

For some users, you might want to let them make changes, but give them read-only access to certain lists or transactions. That's easily done - just select the Read Only option for the permission you don't want them playing with.

\n

 

\n

\"Read 

\n

 

\n

Updating from a previous AccountRight version?

\n

 

\n\n
\n

 

\n

If you buy and sell stuff, this one's for you

\n

 

\n

If you use AccountRight Standard or Plus, take a look at the improvements we've made to the inventory features. We've also added more inventory reports that you'll recognise if you've upgraded from a classic AccountRight version. 

\n

Record item sales and purchases, quick as a flash

\n

 

\n

Sales and purchases that have inventory items (those you track on-hand quantities for) now record twice as fast. So whether you're using AccountRight at your point-of-sale, on the road, or have a stack of lengthy invoices and bills to enter, you'll really notice the time savings.

\n

 

\n

And there are great time savings to be had when importing sale and purchase data from another AccountRight file or another application. You can also import sales and purchases that have 10 lines or more, so import lines to your heart's content.

\n

Inventory reports get some love

\n

 

\n

Whether you have a warehouse or a garage full of stuff you sell, it's important to know what's in stock and what's being bought and sold. So in this release we've focussed on speeding up the inventory reports you rely on, and adding a few more that will help you analyse your inventory even better.

\n

Purchases (Item Summary)

\n

For each item, see who you purchased items from, and the quantities purchased.

\n

 

\n

\"Purchases

\n

Price Analysis

\n

See your item gross profits, margins and markups. You can sort the report to identify your most and least profitable items.

\n

 

\n

\"Price

\n

 

\n

Analyse Purchases (Item Multi-Period)

\n

Export this report to Excel to analyse what you bought (quantities or dollar values) over several months.

\n

 

\n

\"report_AnalysePurchasesItemMultiPeriod.png\"

\n

Analyse Sales (Item Multi-Period)

\n

Another great report to send to Excel—analyse what you sold (quantities or dollar values) over several months.

\n

\"Analyse

\n
\n

 

\n

Lower-maintenance AccountRight

\n

 

\n

We've had a great response to the 2014.1 AccountRight installer for PCs. The time savings have been significant, and only a few issues were reported. In 2014.2 we fixed a few things that made it tricky for some people to update. For example, we've put more checks in the system, so updating networked computers, and managing different company file versions on a network, will be easier.

\n

 

\n

We've also improved the AccountRight Server Edition installer. It's really speedy, and just like the PC Edition, with the one installer you can open and create AccountRight Basics, Standard and Plus files for Australia and New Zealand (but of course you can only activate files you're licensed to use).

\n

 

\n
\n

 

\n

Get the update

\n

 

\n

The 2014.2 update is being rolled out over the next few days to all clients who have an MYOB AccountRight Live, Cover or BusinesSUPPORT membership. Here's how you can get it:

\n

If you're in Australia and use:

\n\n

If you encounter any problems downloading your update, you can access it from my.myob.com.au.

\n

If you're in New Zealand and use:

\n\n

 

\n

If you encounter any problems downloading your update, you can access it from my.myob.co.nz.

\n

 

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In this release, you can control who does what, better than ever before, and you’ll love the inventory improvements that make it a must-have for all businesses who buy and sell stock.

\n

 

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}\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 {\n color: var(--lia-rte-custom-color-18);\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 p {\n margin-bottom: 0;\n}\n\n.custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n display: flex;\n justify-content: space-between;\n color: var(--lia-rte-custom-color-18);\n border-top: 1px solid var(--lia-rte-custom-color-18);\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li {\n width: auto;\n display: inline-block;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li a {\n padding: 0;\n margin-right: 0;\n border-radius: 0.75rem;\n}\n\n@media (min-width: 992px) {\n .custom_widget_Custom_Footer_footer-text-wrapper_7twck_69,\n 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Khoros"},"localOverride":false},"ModerationData:moderation_data:264919":{"__typename":"ModerationData","id":"moderation_data:264919","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:264919":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:5831"},"id":"message:264919","revisionNum":2,"uid":264919,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:264919"},"body":"

Hi @CharlesBigyew,

\n

 

\n

As Jason points out you can get the update from my.MYOB. Or, you could try skipping the backup step. You've just made a backup, there's no need to make another copy. 

\n

 

\n

Why is it happening? To install the update, we need to close AccountRight. As you've got the Prompt for Backup when Closing AccountRight preference selected, a prompt appears each time you start the update. Unfortunately, making a backup stops the update from proceeding. Agree that it seems odd! 

\n

 

\n

Regards,

\n

John

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":2,"repliesCount":0,"postTime":"2014-05-27T13:35:21.394+10:00","lastPublishTime":"2014-05-27T13:35:53.529+10:00","metrics":{"__typename":"MessageMetrics","views":38645},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:264919","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:261473":{"__typename":"ModerationData","id":"moderation_data:261473","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:261473":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:5831"},"id":"message:261473","revisionNum":3,"uid":261473,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:261473"},"body":"

Hi Toby BorisYeltsin 

\n

 

\n

Bit of a rambling reply but I hope it helps.

\n

 

\n

Yes, Microsoft still supports Windows Vista, however, they only offer “Extended Support” (ending in 2017). In April 2012 they stopped “Mainstream Support” for Vista. In Plain English, this means that Vista will continue to receive security updates (patches to fix bugs and plug security holes), but it won’t receive operating system enhancements and design changes. Software that relies on operating system enhancements to deliver improved functionality may not work on these operating systems. Some of the changes we’ve made to our installer means that AccountRight no longer works with XP or Vista. You may have noticed that Microsoft Office 2013 also doesn’t work with Vista.

\n

 

\n

You can find information about Microsoft’s lifecycle support here

\n

 

\n

With regard to needing to upgrade your hardware, I’ve found that computers that can run Vista can also run Windows 7. As for needing an i5 processor, it’s only a recommendation, not a requirement. We recommend it as we know there are times when running a faster processor will be beneficial. Business often have many apps running at the same time, like Outlook and other business software, or use their computer as a server. If you’re only running AccountRight I’m sure you'll get away with lower specifications.

\n

 

\n

Regards

\n

John

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-16T15:43:20.529+10:00","lastPublishTime":"2014-05-16T15:45:21.731+10:00","metrics":{"__typename":"MessageMetrics","views":43621},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:261473","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:262195":{"__typename":"ModerationData","id":"moderation_data:262195","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:262195":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:5831"},"id":"message:262195","revisionNum":1,"uid":262195,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:262195"},"body":"

@hph

\n

 

\n

As you've installed the PC Edition on your server, you should uninstall it and then install the Server Edition. To get the Server Edition, log into my.MYOB > My Products > Downloads and choose your product. Select the AccountRight 2014.2 Server Installer, download and install it.

\n

 

\n

AccountRight will remember the edition running on your computer and install that edition when an update is available. The key though, is that you need to install from the Update message that appears when you open AccountRight. 

\n

 

\n

Regards,

\n

John

\n

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"239","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-20T12:12:05.922+10:00","lastPublishTime":"2014-05-20T12:12:05.922+10:00","metrics":{"__typename":"MessageMetrics","views":42692},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:262195","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:262681":{"__typename":"ModerationData","id":"moderation_data:262681","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:262681":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:5831"},"id":"message:262681","revisionNum":2,"uid":262681,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:262681"},"body":"

Hi Cat2013 

\n

 

\n

That's correct. If you're running the Server Edition on your computer, when you update, AccountRight 2014.2 Server Edtion will be installed.  

\n

 

\n

Regards,

\n

John

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"214","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-21T12:31:02.221+10:00","lastPublishTime":"2014-05-21T12:31:33.615+10:00","metrics":{"__typename":"MessageMetrics","views":41766},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:262681","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:194":{"__typename":"Rank","id":"rank:194","position":0,"name":"Former Staff","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:49141":{"__typename":"User","id":"user:49141","uid":49141,"login":"Suja_P","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-04-27T12:49:17.511+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS00OTE0MS0xMjYwN2lCRkRCODk2MEZFMzcyQUQw"},"rank":{"__ref":"Rank:rank:194"},"entityType":"USER","eventPath":"community:myob/user:49141"},"ModerationData:moderation_data:263203":{"__typename":"ModerationData","id":"moderation_data:263203","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:263203":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:49141"},"id":"message:263203","revisionNum":1,"uid":263203,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:263203"},"body":"

Hi MarkyMark,

\n

 

\n

A very warm welcome to the MYOB Community Forum. I hope you find this to be a useful tool.

\n

 

\n

I'm sorry to hear that you had some issues with your saved BASlink information since your recent upgrade.

\n

 

\n

One of the tasks involved in the upgrade process is to import your BAS setup information into the upgraded company file. 

\n

 

\n

I have included a link to our upgrade Instructions that has step by step instructions on the process. 

\n

 

\n

I'm sorry again for the inconvenience caused by this. 

\n

 

\n

Regards,

Suja
MYOB Support

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-22T14:57:42.365+10:00","lastPublishTime":"2014-05-22T14:57:42.365+10:00","metrics":{"__typename":"MessageMetrics","views":40727},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:263203","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:102463":{"__typename":"User","id":"user:102463","uid":102463,"login":"Emile","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-04-29T12:17:49.434+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0xMDI0NjMtNTA5N2lFOUM2RUEwODM0MkQ4QUM4"},"rank":{"__ref":"Rank:rank:194"},"entityType":"USER","eventPath":"community:myob/user:102463"},"ModerationData:moderation_data:264285":{"__typename":"ModerationData","id":"moderation_data:264285","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:264285":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:102463"},"id":"message:264285","revisionNum":1,"uid":264285,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:264285"},"body":"

Hi BoostCairns 

\n

 

\n

The removal of the 'Selling Details' tab for AccountRight Basics was unintentional. The information that was previously entered for customers is still there.

\n

 

\n

A different way to set the customised form to be the default form is through Sales > Print/Email Invoices > Advanced Filters and select the custom form in the Selected Form for Sale dropdown.

\n

 

\n

If that hasn't worked for you and you still need access to the Selling details tab the only thing to do is to go back to using 2014.1 until 2014.3 is released.

\n

 

\n

This support note can take you through the steps to change back to 2014.1

\n

AccountRight Basics 2014.2 \"Selling Details\" tab missing from customer cards

\n

 

\n

I apologise for the inconvenience.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-26T12:31:34.062+10:00","lastPublishTime":"2014-05-26T12:31:34.062+10:00","metrics":{"__typename":"MessageMetrics","views":39305},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:264285","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:49425":{"__typename":"User","id":"user:49425","uid":49425,"login":"JasonHill","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-05-01T12:56:08.628+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:194"},"entityType":"USER","eventPath":"community:myob/user:49425"},"ModerationData:moderation_data:264899":{"__typename":"ModerationData","id":"moderation_data:264899","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:264899":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:49425"},"id":"message:264899","revisionNum":1,"uid":264899,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:264899"},"body":"

Hi CharlesBigyew 

\n

 

\n

That sounds frustrating! As an alternative, you can login to my.myob and download the update.

\n

 

\n

Let us know if you have any further difficulty, we're happy to help. Let me also extend a very warm welcome to the Community Forum. I hope you find it a fantastic resource.

\n

 

\n

Jason Hill
Community Manager

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-27T13:10:36.440+10:00","lastPublishTime":"2014-05-27T13:10:36.440+10:00","metrics":{"__typename":"MessageMetrics","views":38668},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:264899","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:95":{"__typename":"Rank","id":"rank:95","position":24,"name":"Ultimate Partner","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1576":{"__typename":"User","id":"user:1576","uid":1576,"login":"jenniek","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2007-06-28T08:08:00.124+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0xNTc2LTM3NTg2aTVENjIwMjFFRjdCMkIxOUU"},"rank":{"__ref":"Rank:rank:95"},"entityType":"USER","eventPath":"community:myob/user:1576"},"ModerationData:moderation_data:265177":{"__typename":"ModerationData","id":"moderation_data:265177","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:265177":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:1576"},"id":"message:265177","revisionNum":1,"uid":265177,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:265177"},"body":"

Hi @BM1977, 

Have you excluded MYOB from the virus scan?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"64","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-28T08:16:49.982+10:00","lastPublishTime":"2014-05-28T08:16:49.982+10:00","metrics":{"__typename":"MessageMetrics","views":38338},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:265177","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:265411":{"__typename":"ModerationData","id":"moderation_data:265411","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:265411":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:5831"},"id":"message:265411","revisionNum":2,"uid":265411,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:265411"},"body":"

Hi melslade

\n

 

\n

Sorry we made it so hard! Good feedback for my team. 

\n

 

\n

For others experiencing the same problem, watch this video or follow these instructions to learn about some things you may need to do after moving to the new AccountRight. (Note that if you've upgraded using our brand new online tool--the one that does all the work for you--watch this video).  

\n

 

\n

The good news is that after you move to new AccountRight, you no longer need to upgrade forms as they're  stored inside your compnay file (this also means they can be shared by all users wherever they are). 

\n

 

\n

Regards,

\n

John

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"248","kudosSumWeight":1,"repliesCount":0,"postTime":"2014-05-28T14:40:25.571+10:00","lastPublishTime":"2014-05-29T09:50:42.864+10:00","metrics":{"__typename":"MessageMetrics","views":38052},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:260315/message:265411","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:268461":{"__typename":"ModerationData","id":"moderation_data:268461","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:268461":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:49141"},"id":"message:268461","revisionNum":1,"uid":268461,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:260315"},"conversation":{"__ref":"Conversation:conversation:260315"},"subject":"Re: AccountRight 2014.2 now available","moderationData":{"__ref":"ModerationData:moderation_data:268461"},"body":"

Hi Aaronp,

\n

 

\n

Thank you for your feedback. I agree, it would be great to have an indicator / tracker showing the upgrade progress.  

\n

 

\n

I've passed it on to our developers for consideration in a future update. 

\n

 

\n

As for your file, it does appear that being a fairly large file (420MB) it may take some time (sorry we really are unable to give an estimate on how long) for it to complete the process. The stage that its currently at 'Processing Cash Transactions' is basically the process of upgrading all of the actual (financial / cash) transactions in the file. This is generally the bulk of the upgrade process. 

\n

 

\n

Generally we recommend Optimising your company file in v19 to bring across an optimised copy of your file. Also other things to consider would be to ensure that the process is not done across a network (file and program are both being access locally) and that you do not have any other programs running in the background during this process. 

\n

 

\n

Regards,

\n


Suja
MYOB Support

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