Blog Post

The AccountRight Blog
2 MIN READ

Better account security with two-factor authentication

StevenR's avatar
StevenR
Former Staff
8 years ago

Two-factor authentication is an easy, practical way to increase security for you and your online data. Here’s how it works and what it means for your business.

 

What is two-factor authentication?

 

Two-factor authentication (2FA) is a secure sign in process that combines something you know (your password) with something you have (your mobile phone) to ensure that you - and only you - can access your account.

Check out this short video for an overview of MYOB’s two-factor authentication.


Why do I need 2FA?

 

Usernames and passwords can be stolen by phishing scams or other online security breaches. Securing your account with just your login details may not be enough to protect the sensitive, valuable information in your AccountRight business.

But why risk it? With 2FA enabled, your entire login process is only seconds longer - but exceptionally more secure.

Sounds great! How can I get 2FA on my account?

 

When 2FA becomes available for your account, you’ll be prompted to set it up when you next sign in. If you missed the prompt, don't worry! You can turn on 2FA from the Security Centre at any time. Click here to access your Security Centre.

 

 

Haven’t been prompted for 2FA yet, and don't see the 2FA option in your Security Centre?

We're rolling out 2FA to every MYOB account over the next few weeks. Want to jump the queue? Fill out this form to get set up sooner.

 

Where can I find more information?

 

For more information on what this means to your business or accounting practice, start by reading more about MYOB’s 2FA in this post on The pulse blog: The cheat’s guide to two-factor authentication

For more information about turning on, signing into, or managing your 2FA, check out the two-factor authentication online help.

Updated 8 years ago
Version 1.0

45 Comments

  • arjay's avatar
    arjay
    Experienced Cover User
    7 years ago

     Cat

    I hear what you are saying.

    I am still having issues with 2fa - now when logging in on one account,  after putting in the code it boots back to the login screen.

    Must be getting old and grumpy - but frustrating when it was so easy before, and no perceived benefit.

  • Hi cat, thank you for your feedback.


    Two-factor authentication is a mandatory requirement introduced by the ATO for DSPs (Digital Service Providers) - this post explains more about this mandatory requirement. Plus it also adds additional security to your company file and financial records.

     

    arjay I would recommend taking a look at Get help signing in with two-factor authentication, in particular, the Troubleshooting section.

  • arjay's avatar
    arjay
    Experienced Cover User
    7 years ago

    Steven,

    Thanks for that - but find it frustrating that a system worked fine - being able to login on several different devices to work on MYOB - and 2FA is brought into existence and there is issues.

    I can login in after putting in 2FA details - and it goes back to the login page - so I have to enter MYOB again - don't need 2FA the second time.

    Having 2 entities with 2 email details means when I switch entity I need 2FA each time - even when I have remember for 30 days.

    If I forget my phone when I need to login with 2FA - this is a pain. All very well having a backup - but it may not be on the computer that I am using.

    I use a computer at home, work and tablet and mobile phone. 

    Maybe I am different to normal users - but it used to work fine before 2FA.

    The question is - if we can remember for 30 days - why have it at all? - or make it remember for each login on each computer.

     

    I must be getting old and grumpy.

     

    regards,

    Rick

  • Hi arjay

     

    Thank you for your additional feedback, I've shared it with the team.

     

    As has been mentioned, two-factor authentication is now a mandatory requirement.

     

    In your post, you mentioned about losing your two-factor device, in these situations you should be utilising one of your backup codes available. Ideally, these should be stored in a safe location but you are more than welcome to split them up. For example, have a code (or series of codes) stored at home, at the office... to access should you need to. 

  • arjay's avatar
    arjay
    Experienced Cover User
    7 years ago

    Steven,

    Thanks for that.

    I understand that 2FA is mandated - it would be great if it worked seemlessly in the background. 

     

    I will have to print out the back up codes and carry with me in future so I don't get caught out.

     

    Regards 

    Rick