Blog Post
Do you realise how many screens you have to go through to log into My Account and then download an invoice. If I had to do this for every supplier I would have to add another two people to the accounts payable team. Have you even checked if this complies with tax law? This is not customer service. You are forcing your customers to manually do a task that could easily be (and has easily been) achieved with software.
Which of your customers wanted this change?
