Enhanced security measures are live 30/09/24

 It should be up to an organisation to set its own policies on security not you as the software provider. Please change it so that I as the company administrator can choose what level I want for my companies (we have 21 separate files).

The MYOB Login has always been bad, but now it's even worse.

As others mentioned, it should be up to the users to decide the level of security when logging in.

This is the only program where we have to manually type in the login details every day on the same exact computers, costing the business a minimum of 3-5 minutes a day, which is 20-25 minutes per week, of unpaid labour. Login should be automatic, just like with most other programs. 

Even for online banking it's far easier and quicker to login daily. 

We have multiple desktops in a retail store where staff operate from but not allowed their phones on the floor and their emails are only at their main desk. To sign in now they need to run back to their main desk to get code then go back to that desktop and sign in. 

Even when i was working from my desktop and signed in on another desktop in the retail space i still needed the code to login in, thus creating more downtime and frustration for the customer. 

There needs to be an option for the user to remove this sign in option. 

Good morning MickyH75 ,

MYOB is doing what we can to provide security improvements that prevent unauthorised access to our customers software.
We are also ensuring that we are meeting all of the ATO's compliance requirements and continue to apply best practice security process to all of our software.

We are making this change easier for our customers by introducing the ability to have multiple methods of 2FA, and I recommend that you head to myaccount.myob.com to set up a secondary 2FA method as soon as possible.

2FA has always existed with our software and we don't provide the ability for customers to choose how this operates so that all of our customers are secure and meeting regulatory compliance standards.

The short version of this change is that previously, you had the option to 'trust this device' for 30 days, but from the 30th, this will no longer be available and 2FA will be required at least once every 24 hours.  

I set up a secondary backup 2fa option as recommended but now that one seems to have become the default. How do I change back to having the other option as default, or will the default always be the last method used. The only options are enable or remove. I don't want to have to select to 'try a different method' every day. Any chance you'll bring back the 'remember my email address' option at least now that we have to do this extra step every time? It's hard to imagine how prefilling an email address is a security risk. 
I had to do 2fa to get into the file this morning, then again to enter myaccount to try and change the default, and now again, to try again to set up the authenticator option that wouldn't work yesterday. It's really overkill.

The MYOB minders have gone bonkers with these latest changes.  It has nothing to do with real security but just MYOB covering their backsides in case someone has a breach.
Even this forum now needs to have 2FA access - are MYOB frightened their competitors will see the negative comments??  Like most others who comment on this topic, give users the ability to structure their security the way they wish!

Why does MYOB have more security measures than online banking?

If someone had the ability to hack into my user profile online, will they be intent on altering my general ledger or GST return?

Or do you think they will break into the office overnight? Bypass the alarm and physical door locks, crack my computer password and sign in to MYOB. If they've got that far, the 2FA will be emailed to the same computer and they will easily have the same access to MYOB as I do!   

Is there any way to turn it off?