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i can't find transactions as the "record" function has failed on multiple ocsassons since 16/1/26...noone at MYOB is able to rectify the multiple assorted issues that offline users have trying to deal with
Hey juliemcmahon
We normally suggest putting your company file online in order to make the most of AccountRight's online services. If you receive an 'Application Operation Timeout' error message, please follow the steps on this page for the AccountRight Timeout Extender. If the issue persists, please get in touch with our support teams via your My Account dashboard with the diagnostic log for further assistance.
hello amanda...It is unnecessary for my myob file to be online and pay a subscription...one of your crew has tried three times via team viewer to deal with the offline file issues. As of today yet another person has suggested further actions to try and solve the issue. It is now a waiting game to see how long the backup, clear cache, uninstall, download SE and PC file, restore backup using PC file lasts...i'll be popping IT on my CV for sure after this last few weeks.