Hey Solmates 👋
We've heard recently that some of you are seeing issues with Connected Accounts—like transactions not showing up on time, or sometimes not showing up at all. Normally, those transactions should appear in Solo within 2 days, but lately, things have been a bit... unpredictable.
Our team is on it! They’re looking closely at what’s happening so we can get things back to normal for everyone. Right now, we haven’t found a specific cause or a certain bank behind the trouble, but we’re listening and want to keep you in the loop every step of the way.
If you’ve noticed missing or late transactions (longer than 2-3 days), we’d really appreciate if you could let us know here in the comments, or by reaching out through the app (just tap More > Digital assistant). Every bit you share helps us track down the issue faster 🙌
Huge thanks for your patience and for speaking up when things feel off. We’re here, ready to update you with progress and workarounds along the way.
We’ve got you 💜
