Delete Asset from Fixed Asset Register
I am hoping someone can provide some guidance. I have just started in a new role and this is the first time using MYOB EXO fixed assets. When reconciling with the GL, I found an asset that came up in the list that had not been added to the asset register so I added it to get That specific GL account to reconcile. I have since discovered that my predecessor had already added this asset manually to a differed asset category so now it is appearing twice in the asset register. Both assets have had depreciation transactions against them although the one I added has only had the one depreciation post in January 2025. I am wanting to delete the one that I added completely so that the register does not show any depreciation for this asset (I can then manually adjust the GL to reverse the depreciation posted). Is there a way to do this? Or does anyone have any other recommendations to fix this? Thanks, Michelle
Non stock items purchase GL Code is GRNI account - is this correct?
A client has non stock items set up with the Purchases GL Code as the Stock Clearing (GRNI account) Stock items are set up with Purchases GL Clearing Code set up also as the Stock Clearing (GRNI account). Non stock items are purchases for jobs or freight costs. I thought this looked wrong but then was looking at the Demo Company on my local machine and I noticed the same set up. I'm trying to understand what is causing a WIP imbalance and wondering if it is connected to this set up, especially if inwards goods receipts are currently being processed into the same GRNI account for both stock and non stock (including freight).Non admin windows users cannot email remittances from Myob Exo
Users are using rdp to access terminal server and use exo, which is located on another server. If the user is an admin user on the TS, they can email creditor remittances. If they are not an admin user, they are not able to email. Previously this issue was fixed for them with a script to amend permissions and policies but we do not have access to the script. Email is set up with smtp on exo config. Has anyone else encountered this and would you be able to advise what settings and permissions need to be configured to allow non admin users to have the necessary privileges and permissions to email, so that Exo will see this.Creditor transactions TAXRATE_NO = 0, what does this mean?
When reviewing taxrate numbers, there is no TAXRATE_NO 0. What does it mean when a creditor transaction has TAXRATE 0? Is a default taxrate applied according to certain criteria? Sorry I haven't been able to find the answer to this in the user manual.Customising GL Detail Report to add a field to identify original transaction - INVNO for Jobs not helpful and GLTrans Transtype field is blank
A client of mine is struggling to reconcile data on the GL Detail Report and requested if we could add a common field to make it easier to find transactions originating from the same source transaction. For instance Inwards Goods Receipts or Purchase Invoices that are from the same Purchase Order. If goods are received in, used in a job, purchased via creditors, there can be several transactions in the GL Detail report that all relate to the same original purchase. The fields on the report (and in GLTrans) when creditor transactions originate from the jobs ledger are quite unhelpful: The InvNo can be a PO number or simply say "JOB: 1933" The ChqNo has fields such as "WIP: ", "CR INVOICE", "RECEIPT", or a seqno I haven't identified the original of yet (it's not IWG, PO or PI) The Transtype field in GLTrans is blank, so there is no way to identify the transaction type and base an sql query on that Is there anyway to link creditor transactions in the GL Detail report or from the GLTrans table by identifying a common field, such as a source seq no?EXO Payroll - STP Submission Failed - Status Code 403
Hi There We have a few customers complaining about the STP Submissions Failed error. "The service returned a status code of 403 with a message [Forbidden]. " Just wondering if other partners out there are seeing similar issues with their sites? Is it possible a windows security update has broken this? Was working fine prior to today. I will log a ticket as well Regards Roselyn NandCan't Access data using API
Hello, I have setup my Exonet software into my local system and i want to integrate data from MYOB Exo to HubSpot. Now, I have register an app into Developer portal and created Access Token but not sure which URI is going to use for API call. As this document says - https://developer.myob.com/api/exo/endpoints/contact/ we have tried https://exo.api.myob.com/contact/. But it says no data available on relay and status code is 503 not 200. What will be the URI to get contact data and why is it giving 503? Also, we have checked accountright to check scope. But it is giving null records.
Fixed Asset Rolled over twice
Hi, Can anyone help regarding the FA that was accidentally rolled over twice? How to roll it back to the current year before calculating depreciation for July 2024. I can't seem to see Period to modify in the system, also tried to check in the SQL. When doing depreciation in July, the below error was prompted.Exo API service restart may be required this morning.
Hi all, After some scheduled maintenance some customers are reporting problems accessing the Exo API via the Cloud Relay service. If you are having problems with the Exo API this morning, please try restarting the EXOAPIProviderService on your server, this should restore full functionality.Way to check for external 3rd Party Integrations
Hi I'm fairly new to Exo and am planning a server migration for a client. In another product I use, there is a location to where you can see some of customisations and external application integrations (for various reasons, not all types of customisations show up). However, it's still a useful additional check alongside our records and information provided the client and their IT. Does something similar to this exist in Myob Exo, that I can use as an extra safeguard while planning all this migration? Thanks!
Exo ES Payroll NZ Standard Pay RDP Rates
Want to see if it is more widespread in the community or if it is specific to this client only. Anyone running into issues Standard Pays for NZ where the Standard Pay on the employee shows different to the standard pay on a pay? Moreover, the standard pay and the standard pay RDP rate is also different. The difference in Standard Pay and Pay is PAYE/Student loan. Did the 2024.1 upgrade not take correctly perhaps? Employee is set to Standard Pay for RDP but is pulling through a different gross liable for the RDP calculation. Unsure where the amount is coming from. Client runs hours for AL and RDP not weeks/days.MYOB Exo Business - Process D/Cs Before Generating Proposed Payment Run Report
Hello, Our company utilises MYOB Exo Business. On the Creditors Payment Batch Processing section, after finalising and reconciling the payments to generate the aba file, part of the process is to generate 2 reports under the REPORT tab: 1. View All Outstanding Payments (Released) and; 2. Proposed Payment Run. I had made the mistake of clicking PROCESS D/CS without generating the Proposed Payment Run report. How canI undo the PROCESS D/CS step so that I can generate the Proposed Payment Run report?Myob Exo - Duplicate Creditor Batch - Major BUG
A duplicate creditor payment batch was accidently processed by one of our staff and instead of the creditor invoices now showing as overpaid, EXO has just applied the duplicate payment to the invoice/s (increasing the invoice amount). How do we reverse the direct credit batch? We only have an option to reverse a cheque payment (who does cheques anymore, seriously???) but not a direct credit payment. (The ABA file wasn't uploaded to the bank so the creditors have not actually been double paid). We tried to manually reverse one of the payments but because EXO increased the invoice total, the invoice now shows as outstanding. For example: a $50 invoice had 2 x $50 payments allocated, but when both payments were reversed the invoice total shows as $100??. The correct payment was applied to the invoice, but it still shows as overdue by $50 . The Aged balance shows correctly as $0 but when I run an outstanding invoice report the invoice is showing up as unallocated. How on earth is one meant to fix this ?? This has to be one of the worst accounting programs out there!!
