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General Account Read Only Access in MYOB EXO
Morning, We have activated the user profile below for one a User Profile. GL Account Read-Only Access Enable this profile to restrict users Read-only access in GL Account screen. GL_READONLYACCESS, Profile Type - User, Default Value - N, Program Names - (Exonet 6000), Module Name - (General Ledger), Keywords - (), Field Level - Occasionally Used However, the user who is assigned to this particular user profile still have access to make changes to the GL Account. We are using Version 2024.1. Users can also access the "General Ledger Account Details" and make changes via the Purchase Order if in GL mode. Are there any other settings that needs to be activated to make this screen Read Only?Exo Business - Conversion failed when converting date and/or time from character string. - September dates - New Zealand - Windows 11 & Windows Server 2025
We're aware that New Zealand users of Exo Business may experience issues with their software when dealing with September dates. These are most obvious in the Sales Order screen where attempting to save a sales order with a September date will generate the message: Conversion failed when converting date and/or time from character string This is due to a change to Windows Regional Date Formatting, and how it manages the September short month name. Workaround: Change regional format to "Australia"
MYOB Employer Services - "Unable to Connect" message on using "Get Software Identifier" and STP submission process
Hi, A client recently had an issue where they received a 403 unauthorised message when trying to submit STP to the ATO. I found a question I posted a couple of years ago that was resolved by upgrading MYOB Employer Services to the latest version, so I did the same for this issue to renew the certificate. After this upgrade, the certificate has been upgraded, so the authorisation error has gone away, but they are now getting an Unable to Connect error (Code 0). I have tried following the steps in this article but I can't seem to get this resolved. STP has been submitted from the computer/server in previous years, and now has stopped working since August 2024, which they only just noticed. "Unable to Connect" message on using "Get Software Identifier" or making Single Touch Payroll (STP) submission (Australia) Could this issue be related to the computer/server itself, or is it worth trying to do another upgrade or re-install of the MYOB Employer Services software? They are hoping to have this resolved before the financial year ends, so any advice on this would be appreciated. Let me know if you need any other information. Kind regards, AndrewPTRS changes in recent release 2025.1
Hi all, I've just installed and set up the latest MYOB version for an Australian customer who uses PTRS (Payment Times Reporting Scheme). According to the release notes, this version includes the necessary updates to comply with the latest Australian Government changes. From a consultant’s perspective, I’d like to confirm the following: Aside from upgrading the software and database, is there anything additional we need to implement or configure for PTRS to comply with the new reporting requirements? Will the client notice any changes in the reporting layout or structure, or are the updates primarily behind-the-scenes (i.e., changes to how figures are calculated)? We’ve tested the report in both the old and new versions using the same date range, and the report layout appears identical. In many cases, the figures look the same as well — which makes me wonder if the updates are mostly around compliance logic, rather than presentation. What kind of testing or validation can the client perform on their side to ensure the report is compliant with the latest government requirements? Are there any examples or key differences we should be pointing them to? Any clarification or confirmation from MYOB or other consultants would be greatly appreciated! Thanks in advance.
Migrate MYOB Exo to Xero
We are looking to change from MYOB Exo to Xero. What reports in MYOB Exo do I download that will cover all the required fields in the Xero templates? We want to be able to transfer details from historical transactions to cover 5 years, including GL codes. I can run the audit report but it only prints as hardcopy. I need an Excel/CSV file. Thanks!
Delete Asset from Fixed Asset Register
I am hoping someone can provide some guidance. I have just started in a new role and this is the first time using MYOB EXO fixed assets. When reconciling with the GL, I found an asset that came up in the list that had not been added to the asset register so I added it to get That specific GL account to reconcile. I have since discovered that my predecessor had already added this asset manually to a differed asset category so now it is appearing twice in the asset register. Both assets have had depreciation transactions against them although the one I added has only had the one depreciation post in January 2025. I am wanting to delete the one that I added completely so that the register does not show any depreciation for this asset (I can then manually adjust the GL to reverse the depreciation posted). Is there a way to do this? Or does anyone have any other recommendations to fix this? Thanks, Michelle
Non stock items purchase GL Code is GRNI account - is this correct?
A client has non stock items set up with the Purchases GL Code as the Stock Clearing (GRNI account) Stock items are set up with Purchases GL Clearing Code set up also as the Stock Clearing (GRNI account). Non stock items are purchases for jobs or freight costs. I thought this looked wrong but then was looking at the Demo Company on my local machine and I noticed the same set up. I'm trying to understand what is causing a WIP imbalance and wondering if it is connected to this set up, especially if inwards goods receipts are currently being processed into the same GRNI account for both stock and non stock (including freight).Non admin windows users cannot email remittances from Myob Exo
Users are using rdp to access terminal server and use exo, which is located on another server. If the user is an admin user on the TS, they can email creditor remittances. If they are not an admin user, they are not able to email. Previously this issue was fixed for them with a script to amend permissions and policies but we do not have access to the script. Email is set up with smtp on exo config. Has anyone else encountered this and would you be able to advise what settings and permissions need to be configured to allow non admin users to have the necessary privileges and permissions to email, so that Exo will see this.Creditor transactions TAXRATE_NO = 0, what does this mean?
When reviewing taxrate numbers, there is no TAXRATE_NO 0. What does it mean when a creditor transaction has TAXRATE 0? Is a default taxrate applied according to certain criteria? Sorry I haven't been able to find the answer to this in the user manual.Customising GL Detail Report to add a field to identify original transaction - INVNO for Jobs not helpful and GLTrans Transtype field is blank
A client of mine is struggling to reconcile data on the GL Detail Report and requested if we could add a common field to make it easier to find transactions originating from the same source transaction. For instance Inwards Goods Receipts or Purchase Invoices that are from the same Purchase Order. If goods are received in, used in a job, purchased via creditors, there can be several transactions in the GL Detail report that all relate to the same original purchase. The fields on the report (and in GLTrans) when creditor transactions originate from the jobs ledger are quite unhelpful: The InvNo can be a PO number or simply say "JOB: 1933" The ChqNo has fields such as "WIP: ", "CR INVOICE", "RECEIPT", or a seqno I haven't identified the original of yet (it's not IWG, PO or PI) The Transtype field in GLTrans is blank, so there is no way to identify the transaction type and base an sql query on that Is there anyway to link creditor transactions in the GL Detail report or from the GLTrans table by identifying a common field, such as a source seq no?EXO Payroll - STP Submission Failed - Status Code 403
Hi There We have a few customers complaining about the STP Submissions Failed error. "The service returned a status code of 403 with a message [Forbidden]. " Just wondering if other partners out there are seeing similar issues with their sites? Is it possible a windows security update has broken this? Was working fine prior to today. I will log a ticket as well Regards Roselyn NandCan't Access data using API
Hello, I have setup my Exonet software into my local system and i want to integrate data from MYOB Exo to HubSpot. Now, I have register an app into Developer portal and created Access Token but not sure which URI is going to use for API call. As this document says - https://developer.myob.com/api/exo/endpoints/contact/ we have tried https://exo.api.myob.com/contact/. But it says no data available on relay and status code is 503 not 200. What will be the URI to get contact data and why is it giving 503? Also, we have checked accountright to check scope. But it is giving null records.
Fixed Asset Rolled over twice
Hi, Can anyone help regarding the FA that was accidentally rolled over twice? How to roll it back to the current year before calculating depreciation for July 2024. I can't seem to see Period to modify in the system, also tried to check in the SQL. When doing depreciation in July, the below error was prompted.
