Latest topics
Exo Business - Conversion failed when converting date and/or time from character string. - September dates - New Zealand - Windows 11 & Windows Server 2025
We're aware that New Zealand users of Exo Business may experience issues with their software when dealing with September dates. These are most obvious in the Sales Order screen where attempting t...112Views0likes1Comment
MYOB Employer Services - "Unable to Connect" message on using "Get Software Identifier" and STP submission process
Hi, A client recently had an issue where they received a 403 unauthorised message when trying to submit STP to the ATO. I found a question I posted a couple of years ago that was resolved by upgr...75Views0likes1Comment
Syncing MYOB EXO mailing list to Mailchimp
I'm wanting to sync MYOB EXO with Mailchimp so that when a customer is added in EXO they're also added to mailchimp, I have some experience working with PHP so i'm considering making an app for it but never used the MYOB api before, does anyone have any experience who could give me a basic idea of how to achieve this? Another way I thought of is to have EXO store its mail list on google drive, then link to that mail list in mailchimp, not sure how possible this is though as I've had limited access to the companies EXO software. If anyone knows the best way to achieve this would really appreciate if you could post!Solved1.9KViews0likes5Comments
EXO Difference between stock item statuses??
We are wondering when and why you would ever use the stock item status of "lookup item". We believe that some of our stock items are assigned as lockup items when they shouldnt be, but want to make sure before changing them. ie: STOCK_ITEMS table: The stock item's status. Will be one of: S = Stock item L = Lookup itemSolved1.8KViews0likes4Comments
MYOB EXO CRM - run sales analysis gives error locating or opening file
Does anyone have an idea on how to fix this? MYOB Exo CRM. When clicking Reports > Sales Report > Run sales analysis Report It comes up with "Error locating or opening file" Any idea what file this is trying to use? Or how to fix this issue?Solved1.4KViews0likes2Commentsforeign currency creditor payment
Hi, When we enter foreign currency creditor payment into the system, what is the currency taht we need to use in the amount field . ex. if we pay USD to supplier , Inv USD $100 and in AUS $132.97 . Rate 0.752 , which currency to use as value in amount field in myob exo. i am using single creditor payment entry. Thank you so muchSolvedEXO - Report on Analysis Codes
Hey Community, I am trying to work out how to use analysis codes on reports. We have the standard DLRSalesbyStaff, which we can do an active filter of analysis codes to get items for that analysis code, however I am just trying to get a summary of sales per analysis code. But I am struggling to find the right table to use in the report. Analysis table has the codes, but this does not seem to reference any of the sales orders that has the codes in it! Any assistance appreciated.Solved1.2KViews0likes2CommentsNon-Taxable allowance showing as taxable on payslip
Hi All Has anyone seen an issue where a non-taxable allowance is created manually for many employees, but one employee it is moved to the taxable allowances and the PAYG calculated incorrectly? Removing and re-adding the allowance to the pay corrects the issue (if caught before finalising). It has happened over multiple pays (same allowance), but there is no issue with the allowance table or pay table except that the figure is moved to the taxable allowance total in the pay table. No corruptions found to be the cause. Thanks all. Michelle1.2KViews0likes3Comments
How to change Program Directory in MYOB Exo Business
Hi Is any one using MYOB Exonet ? Somehow one of our user's Program Directory setting is wrong, I could not find where to change it. Could not find the setting for that under the "computer profile" page eg Program Directory: c:\exonet\ to Program Directory: e:\ Thanks in advance. VincentSolved1.2KViews0likes2CommentsEXO - Analysis code report grouping stops working when report starts after 29th Nov
Hey All, Have a really strange issue. We have a report that provides a summary amount for each analysis code for the selected period. October - perfect November - Perfect December - Analysis codes are no longer in order so it breaks into repeated sections of the analysis codes and creates a multiple page report. Trying different start dates, it seems to be fine up until the 29th of Nov, selecting that for the start date. I have attached the Nov report which is how it should be, and Dec where it seems like it is just failing to group the analysis code and I have no idea how it could be doing this. Attached Nov form which is correct. And Dec which has them all out of order so it creates multiple for the 1 grouping. Grouping is set to the code and set to "Keep group together" Love any thoughts on what could be causing this and why after a certain date it could be happening. Seems to be working fine all the way up until the report starts after 29th of Nov. I.e. if I select 28th Nov through Dec, the report is in the correct format. If I select 29th or 1st dec, the report is messed up like the attached Dec one.Solved1.1KViews0likes2CommentsDelete extra field in MYOB Exo
Is there a way to delete an extra field from MYOB Exo table using the Exo Configurator or anything else? I mean not to remove it from the form only, but also from the table. The reason is that I created the field with a wrong type and now I want to recreate it with another one, using the same name.Solved1.1KViews0likes4CommentsResolving unallocated deposits status - MYOB EXO
We are in the process of consolidating our GL reports and one last area in the GLReceivablesReconciliation report is "Unallocated Deposits". It appears that on closer inspection of the function being used via the clarity report that is displaying all entries when 'deposit_status = 1'. According to EXO Documentation, this value is set to 1 if the payment is a deposit. We have some entries in DR_TRANS table that have a deposit_status 0, 1 or 2. So where is it referencing this value from? Is this just the "Payment Type" value being used??Solved
Purchase order printed line twice
The Purchase order form that I use is pretty standard, where it shows supplier code and my own code. I am now facing an issue where I have setup 2 x alternative supplier against the same supplier but different supplier item code. I have selected one supplier code, and when printing the purchase order 2 lines appeared I looks like the second line is a duplicate. Need some help with fixing the form.Solved1KViews0likes2Comments
Bank Feed Exo - Debtors Transaction Posting as GL instead of DR
I have set up rules today for Debtor transactions and when the refresh tries to bost them, they are coming up as GL transactions and it is not picking up the DR account number. Up until today, my other Debtor Transaction rules have worked fine. Any idea how to fix this?Solved956Views0likes2CommentsSingle Touch Payroll 403 Forbidden error when sending to ATO
Hi, A client has run into an issue where they are unable to send an STP record to the ATO as they receive the error shown below. I saw some other issues related to AccountEdge where the STP certificate has expired and needed to be updated, so I am not sure if this is the same case for Exo? What would you recommend to solve this issue? If you need more information, where would you suggest I look? Kind regards, AndrewSolved899Views0likes4CommentsMYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers
We need to increase the length of the "Reference" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The limit appears to be on EXO's end. Is there anywhere else this limit can be adjusted?Solved
