Way to check for external 3rd Party Integrations
Hi I'm fairly new to Exo and am planning a server migration for a client. In another product I use, there is a location to where you can see some of customisations and external application integrations (for various reasons, not all types of customisations show up). However, it's still a useful additional check alongside our records and information provided the client and their IT. Does something similar to this exist in Myob Exo, that I can use as an extra safeguard while planning all this migration? Thanks!14Views0likes2CommentsExo ES Payroll NZ Standard Pay RDP Rates
Want to see if it is more widespread in the community or if it is specific to this client only. Anyone running into issues Standard Pays for NZ where the Standard Pay on the employee shows different to the standard pay on a pay? Moreover, the standard pay and the standard pay RDP rate is also different. The difference in Standard Pay and Pay is PAYE/Student loan. Did the 2024.1 upgrade not take correctly perhaps? Employee is set to Standard Pay for RDP but is pulling through a different gross liable for the RDP calculation. Unsure where the amount is coming from. Client runs hours for AL and RDP not weeks/days.14Views0likes0CommentsMYOB Exo Business - Process D/Cs Before Generating Proposed Payment Run Report
Hello, Our company utilises MYOB Exo Business. On the Creditors Payment Batch Processing section, after finalising and reconciling the payments to generate the aba file, part of the process is to generate 2 reports under the REPORT tab: 1. View All Outstanding Payments (Released) and; 2. Proposed Payment Run. I had made the mistake of clicking PROCESS D/CS without generating the Proposed Payment Run report. How canI undo the PROCESS D/CS step so that I can generate the Proposed Payment Run report?38Views0likes0CommentsMyob Exo - Duplicate Creditor Batch - Major BUG
A duplicate creditor payment batch was accidently processed by one of our staff and instead of the creditor invoices now showing as overpaid, EXO has just applied the duplicate payment to the invoice/s (increasing the invoice amount). How do we reverse the direct credit batch? We only have an option to reverse a cheque payment (who does cheques anymore, seriously???) but not a direct credit payment. (The ABA file wasn't uploaded to the bank so the creditors have not actually been double paid). We tried to manually reverse one of the payments but because EXO increased the invoice total, the invoice now shows as outstanding. For example: a $50 invoice had 2 x $50 payments allocated, but when both payments were reversed the invoice total shows as $100??. The correct payment was applied to the invoice, but it still shows as overdue by $50 . The Aged balance shows correctly as $0 but when I run an outstanding invoice report the invoice is showing up as unallocated. How on earth is one meant to fix this ?? This has to be one of the worst accounting programs out there!!EXO Payroll - STP Submission Failed - Status Code 403
Hi There We have a few customers complaining about the STP Submissions Failed error. "The service returned a status code of 403 with a message [Forbidden]. " Just wondering if other partners out there are seeing similar issues with their sites? Is it possible a windows security update has broken this? Was working fine prior to today. I will log a ticket as well Regards Roselyn Nand277Views0likes4CommentsCorrection Quantity on PO Lines
I must relucantly admit that despite supporting Exo for more years than I care to count, there is a feature/function that I have no idea about. To date I have successfully side-stepped answering questions about theCORRECTION_QUANT on PO lines, but now have a query from a client that I cannot dodge. Is someone able to tell me: - what is the purpose of theCORRECTION_QUANT value? - how does one manage theCORRECTION_QUANT value? I know that I see it set to a non-zero value sometimes, but cannot advise clients how they managed to set it.Solved100Views0likes1CommentMYOB Exo API and Integration
Does anyone have any issues with MYOB Exo API returning partial and erratic data? We utilize the EXO API for our ecommerce website. Our online store syncs product data and prices through the API connection. Currently, we retrieve product prices via the "SalePrices" object array using the following endpoint:https://exo.api.myob.com/stockitem/{sku} Recently, we've encountered an issue where SalePrices for certain products show as 0 through API calls, while in EXO, the prices display correctly. We have over 3000 SKUs published on our website, and many of these products are experiencing this issue. It's important to note that this behavior is erratic, meaning the API call sometimes provides correct pricing. Any ideas on a solution which is consistent and sustainable? Or for that matter the cause of the issue in the 1st place?69Views0likes0CommentsAccounting Software Server Crash or Laptop Issue
Hello, I'm currently facing a bit of a technological headache, and I'm hoping some of you tech-savvy individuals might be able to shed some light on the situation. I've been diligently using MYOB for my accounting needs, and everything was running smoothly until today. Suddenly, I encountered what seems to be a server crash issue. However, I'm not entirely sure if it's on MYOB's end or if there's something awry with my laptop's server. Here are a few things I've observed: Unexpected Crashes: MYOB keeps crashing unexpectedly, and I'm having trouble pinpointing the root cause. Internet Connection Stable: My internet connection seems stable, ruling out the possibility of a general connectivity issue. Other Software Working Fine: Other software on my laptop is running without a hitch, so the problem seems isolated to MYOB. Has anyone else encountered similar problems recently? Is MYOB's server acting up, or should I be investigating my laptop's servers configurations? Thanks in advance for any assistance you can provide! Best regards, Charlie71Views0likes0CommentsAccounting Software Server Crash or Laptop Issue
I'm currently facing a bit of a technological headache, and I'm hoping some of you tech-savvy individuals might be able to shed some light on the situation. I've been diligently using MYOB for my accounting needs, and everything was running smoothly until today. Suddenly, I encountered what seems to be a server crash issue. However, I'm not entirely sure if it's on MYOB's end or if there's something awry with my laptop's server. Here are a few things I've observed: Unexpected Crashes: MYOB keeps crashing unexpectedly, and I'm having trouble pinpointing the root cause. Internet Connection Stable: My internet connection seems stable, ruling out the possibility of a general connectivity issue. Other Software Working Fine: Other software on my laptop is running without a hitch, so the problem seems isolated to MYOB. I'm unsure if this is a widespread issue that others might be experiencing or if there's something specific to my setup. Has anyone else encountered similar problems recently? Is MYOB's server acting up, or should I be investigating my laptop's servers configurations? Thanks in advance for any assistance you can provide! Best regards, Charlie46Views0likes0CommentsTPAR Error
Hi, When clicking on the submit button for TPAR - getting the below error: 'The server reported a bad request. Check that your ABN number is correct for the login credentials supplied. The field PostcodeT must match the regular expression [0-9]|(4) Anyway this can be fixed - or what may be causing the error?156Views0likes1CommentGST Codes - Bulk Supplier Invoice Upload
Hi All, We usually bulk upload multiple supplier invoices in Exo using 2 ways. a. Invoice Import for multiple supplier invoices: Suppliers have been set up with a certain GST option. The GST defaults to this selected option. However some suppliers sell us both GST applicable and GST free products. b. Copy Paste invoice lines for single supplier bill: The GST on each of them though defauts to the option "32. 10% Noncap Purch - Attracting GST".We tried to copy paste with additional columns leading to Options, but it hasnt worked for us We have invoices that we need to select a few other options like 27. 10% Cap Purchase - Atrracting GST 29. 0% Cap Purchase - Without GST 32.10% Noncap Purch - Attracting GST 34. 0% Noncap Purchase - Without GST 36. 0% Not reported Can someone help us with possible solutions to get the right GST code for both the methods of recording purchases a. Invoice Import d. Copy paste single invoice lines Thanks233Views0likes1CommentDeveloper Tab Not Appearing in my.MYOB when Registering for App and API Key
I want to integrate withMYOB EXO API so I have asked my client to follow the steps on the Getting Started page (https://developer.myob.com/api/exo/exo-api-overview/getting-started/). They have registered for API access and were successful, and then received an email prompting them to register an app to get the API key. However, when they logged into my.MYOB and switched to the developer account, the developer tab did not appear.324Views0likes1CommentMYOB Exo Business API Endpoint for Opportunities
I am looking to build an integration using the MYOB Exo Business API and Zapier so that a client can build low-code / no-code automation. I have checked the API documentation athttps://developer.myob.com/api/exo/exo-api-overview/ but have not found an endpoint for 'Opportunities'. I need to pull details from opportunities and also post data to the documents tab within opportunities.Reversing an invalid invoice that has a ginormous line tax total
Hi, A client currently has an invoice that has somehow been created with a ginormous line tax total, and it is causing the month to month balances to go out of whack, as shown below. They are understandably tentative to post this invoice to the General Ledger, and have thus not posted anything for the last few days to remove the risk of accidentally posting it through. What would you recommend is the best way to reverse an invoice like this to ensure the balances are moved back to where they should be, and so they are able to resume posting transactions to the General Ledger? Kind regards, Andrew291Views0likes0CommentsSingle Touch Payroll 403 Forbidden error when sending to ATO
Hi, A client has run into an issue where they are unable to send an STP record to the ATO as they receive the error shown below. I saw some other issues related to AccountEdge where the STP certificate has expired and needed to be updated, so I am not sure if this is the same case for Exo? What would you recommend to solve this issue? If you need more information, where would you suggest I look? Kind regards, AndrewSolved775Views0likes4Comments