File in use - are you sure

Question

Client Maintenance of .ACT files will not allow Work copies being brought back to Home copies.

Error shows "File in use - are you sure?"

This error also stops deleting of old files or files relating to ex-clients no longer in use.

Has anyone got a fix or KB Article ID which reolves the problem?

melissajoan · Answer

Hi there Carifi,
&nbsp;
thankyou for your inquiry.
&nbsp;
In order to overcome the "file is in use - are you sue" in AE accounts please see the following knowledge based article to help you overcome: https://help.myob.com/wiki/x/Iwd3AQ&nbsp; (releasing open files)
&nbsp;
Kind regards,

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