Forum Discussion

JamesTynan's avatar
5 years ago

MYOB Client Accounting - Client file import error

Hi,

 

I am trying to import an mye file from the new MYOB Essentials into MYOB AE. When I attempt to Import the file through the 'manage client file imports' section i get teh following error:

 

"Invalid file format, please use the appropriate file format and try again."

 

I can confirm the file is definitley an mye, and that I have checked all of the following based on article ID 38698 which i have already gone through:

 

"To resolve this error, prior to the exporting transactions ensure that:

  • All Bank Accounts have an Account Code in the Chart of Accounts
  • All accounts listed in the Chart of Accounts have Numeric account codes.
  • The sum of all transactions is equal to 0 and your Debit and Credit columns balance.

If you're exporting from an Essentials Accounting or AccountRight file, you'll also need to ensure:

  • All transactions in the period have been reconciled and there are no transactions allocated to the 3-8000 Allocate me (withdrawal) and 3-8001 Allocate me (deposit) accounts."

Would there be any other reason for the error not listed above?

 

Thanks,

James

1 Reply

Replies have been turned off for this discussion
  • Hi JamesTynan 

     

    How did you get on with that enquiry? If you are still requiring further assistance do let us know so that one of Practice Solutions team can offer assistance with your enquiry.

FAQs

Hello everyone!  We've collated a list of frequently asked questions users have posted on the Forum for your convenience. Check them out below! GENERAL What do I need to do before starting a ne...

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.