Forum Discussion

JamesTynan's avatar
5 years ago

MYOB Client Accounting - Client file import error

Hi,

 

I am trying to import an mye file from the new MYOB Essentials into MYOB AE. When I attempt to Import the file through the 'manage client file imports' section i get teh following error:

 

"Invalid file format, please use the appropriate file format and try again."

 

I can confirm the file is definitley an mye, and that I have checked all of the following based on article ID 38698 which i have already gone through:

 

"To resolve this error, prior to the exporting transactions ensure that:

  • All Bank Accounts have an Account Code in the Chart of Accounts
  • All accounts listed in the Chart of Accounts have Numeric account codes.
  • The sum of all transactions is equal to 0 and your Debit and Credit columns balance.

If you're exporting from an Essentials Accounting or AccountRight file, you'll also need to ensure:

  • All transactions in the period have been reconciled and there are no transactions allocated to the 3-8000 Allocate me (withdrawal) and 3-8001 Allocate me (deposit) accounts."

Would there be any other reason for the error not listed above?

 

Thanks,

James

  • Hi JamesTynan 

     

    How did you get on with that enquiry? If you are still requiring further assistance do let us know so that one of Practice Solutions team can offer assistance with your enquiry.