Forum Discussion

DL111's avatar
DL111
Experienced User
2 years ago

Bank Feeds

It's been over a week and bank feeds are still not updating in a timely manner. Am I the only one with this problem or are others experiencing it too. (ANZ Bank)

 

Date today Tuesday 2/5/23.  Last update in MYOB -- Saurday 29 April at 9am.

 

How are we expecting to complete month end when our bank feeds are not up todate? Should we revert to the olden days with paper copies from our bank where there are over 30 new transactions in one bank account alone. 

 

 

  • MMAU's avatar
    MMAU
    Trusted Cover User

    Us as well. Judging by these forums, appears to be a system wide issue with bank feeds. Hopefully a fix soon from MYOB. 6 x days last sync with bank feeds for us. Not good. 

  • Hi Everyone

     

    Thanks for your post.

     

    Our team managed to resolve the situation last week 03/05/2023 07:46 AM (AEST). The bank feed transactions should be available shortly, if not already.

     

    We apologise for the inconvenience and thank you for your patience during this time.

     

    Cheers,
    Leneth
     

      • Leneth_A's avatar
        Leneth_A
        MYOB Staff

        Hi MMAU 

         

        Thank you for letting us know.

         

        Please don't hesitate to post again if you need help in the future.

         

        Cheers,
        Leneth
         

    • DL111's avatar
      DL111
      Experienced User

      Leneth_A 

       

      There were delays on Monday 8/5/23.

       

      These are not isolated events!!! 

      • Leneth_A's avatar
        Leneth_A
        MYOB Staff

        Hi DL111 

         

        We appreciate your patience on this matter. We're glad to say that our team has resolved this issue.

         

        Thank you once again for your patience with this matter.

         


        Please don't hesitate to post again if you need help in the future.

         

        Cheers,
        Leneth
         

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