Bank Feeds

Hi, Aspect2 

Thanks for your post, and welcome to the MYOB Community Forum.

Did you receive any error messages when adding a new account? If you are applying for a new account to your bank feeds, you may need to apply first to the bank feeds for that new account. To do this, kindly check out The Help Article: Manage bank feeds for further information.

Please let us know if you require any further assistance with your concern. 

Best regards,

Doreen

Hi Doreen, 

We aready have 2 accounts linked. But we are trying to add a new account form the same bank.

Now no one in the comapny not even the owenr of the file has the abiltiy to click on the button and add new account. No one is able to see the buttons.  Please can we get someone to check as there is an error that we cannot get access and therefore cannot get an application form to send to the bank.

Hi, Aspect2 

Thanks for your response.

Kindly confirm if you receive any error messages when clicking the button to add a new bank account. Make sure to remove sensitive information before posting in the Forum. Also, you may follow the steps provided in The Help Article: Set up bank feeds for further information.

Please let us know how it goes on your end.

Best regards,

Doreen

Hi Doreen, 

There is NO button to push on anyones account.

No option for buttons nothing

Hi, Aspect2

Thanks for updating us.

Kindly send us a screenshot where we can see that there is no option on your end to create a new account for bank feeds. make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen

Hi Doreen, 

This is 2 different accounts with no bank feeds.

Both accounts are administrators.

Hi, Aspect2

Thanks for updating us.

We're glad to hear that we were able to resolve your issue. Please feel free to create a post again if you encounter any further issues. We are happy to assist you.

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

Best regards,
Doreen