I need help, tryign to match a payment made (overseas currency which we do plenty of) and i am unable due to the incorrect amount showing to match and approve, even though the payment amount showing on the purchase and other areas is correct, it shows different amount as per attached screen shots.
Wont allow me to delete either. Stuck as cant process against bank
Hello
No i cannot change the exchange rate, delete, reverse. Its frustrating.
Ive doen a screenshot of the bank plus journal.
i do hope there is a fix for this
Thank you in advance
Hi Terrie2
From the transaction history, I see the transaction was initially an order to which the payment was applied which was then converted to bill. This process locks the payment and therefore, you won't be able to edit the payment directly. The only workaround will be reversing the original bill, and then re-creating the bill again with the correct amounts.
This help article : Supplier deposits has step by step instuctions on it and also explains why you cannot edit the payment.
