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EM83's avatar
EM83
Member
2 months ago
Solved

BANK FEED MATCH TO EXISTING RECORDS DEBITS AND CREDITS

Hi, I would like to know how I can match existing records to a bank feed withdrawal that is made up of multiple invoices from different suppliers as well as a credit from one supplier. Approx 20-30 suppliers total.

 

Our suppliers invoices are sent to a third party that collect payment from us to send to them but sometimes a credit may not be applied in the same month as the original invoice so there is only the credit for that particular supplier but it reduces the total balance that the third party deducts from our account at the end of the month.

 

I can select all the supplier payments but the credit invoice doesn't show up to select so that it balances.

  • Hi EM83,

    Thanks for providing the details. You can ese Electronic Payments so MYOB creates one grouped transaction that equals the third‑party withdrawal, and make sure the credit has been applied before that. Please see this help page for detailed guidance : Matching bank transactions to grouped electronic payments

    Make sure you record each bill payment  as a electronic payment Electronic. 
     

    You can also reach out to our support team for more assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi EM83,

    Thanks for providing the details. You can ese Electronic Payments so MYOB creates one grouped transaction that equals the third‑party withdrawal, and make sure the credit has been applied before that. Please see this help page for detailed guidance : Matching bank transactions to grouped electronic payments

    Make sure you record each bill payment  as a electronic payment Electronic. 
     

    You can also reach out to our support team for more assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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